Well informed personal Great people helpfully and…read moreknowledgeable. Would recommend to anyone

I had been having some ankle issues related to riding a spin bike. I stopped into BikeTek to speak…read morewith the folks there who were not only incredibly helpful, but were great to get to know. The shop is pretty amazing, impressive bikes, on-staff subject matter experts that really care about their clients. Also, the adjustments they helped me with (pedal extenders, new cleats and cycling shoes) have done the trick for the ankle pain issues. Bob and Nancy are wonderful to work with - great place, better people. Thank you!

Purchased a bicycle through eBay from this shop. Bicycle was paid in full, with a local pickup…read moreoption selected. When I called to confirm the pick up details of the bicycle, the shop said they were not willing to sell the bike for the price on eBay (which they set, and I paid in full) instead they wanted an additional $1000 more than I had already paid. So right now they have my money and the bike, which they will not turn over. eBay claim is pending. Dishonest seller.

One of the friendliest bike shops I've ever been to. They talked to me about my repair, they…read moreoffered advice (but didn't push anything), they chatted with me about local bike events and other neat bike stuff while I was waiting. One of the mechanics even stopped what he was doing so he could fix my bike and get me rolling again. A friendly little shop dog roamed the store while I was there. The store seemed to cater to everyone from casual bikers to hardcore riders. Recommended

I have spent almost 5k on e bikes from these guys. service after the sale is horrible I spent over…read more$100 to fix one of the bikes that got wrecked was told they would call when ready, nope I had to call them and I quote we will go over it from front to back, got the bike back and discovered the left brake light was not operable when asked was told they do not check the lights unless told to so what does front to back mean to them? do yourself a solid and go to Bike Tech. have never been treated rude there. sure it cost a bit more but the service is way better Ace sucks

I made a $40+ mistake by buying a rechargeable bike headlight from Ace Bicycle Shop…read more I have been trying to buy local lately but this time I got burnt by a product manufactured in 2015. With the length of how long battery lifespans are the thing won't even turn on except on the charger. No life left at all on the headlight. QC test sticker pic for attention

I had the staff put together my daughters bike. Service was great. They were professional and even…read moreadvised me on a faulty bike part. They had a nice selection to sell also. I would definitely recommend them to my friends!

Very helpful staff, got everything I needed and learned more about my tire tubes. They also helped…read moreme straighten out a portable air pump I was having problems with.

Great service. I took my bike in for spoke repairs ane ended up needing new brakes and a new rear…read moretire as well. They got it done same day on a weekend no less and very affordable rates. Can not recommend highly enough. Bike riding smoothly, fast and braking perfectly now.

this is my first time in my life. at 48…read more writing view about a business. i bought a bike from them. 2 years ago.i have a few issues with the bike not their fault,but ever time i took my bike in for repairs. i've had to wait 6 months.for minor issues on the bike. and i always take it around the winter time so it can be ready for the summer. won't ever take my bike back here ever again. sorry about capital letters but i'm pissed. and won't return my phone calls.

Dropped 2 bikes off for tune up done and picked up in 3 days . Fast efficient friendlyread more

Brought my bike in for a tire repair. It was ready the next day. Staff was friendly and polite…read more Very knowledgeable about bikes and very reasonably priced.

If Scheels does not have it, you do not need it! Two floors of sporting goods including a candy…read morestore on the second floor. Did I mention they have a ferris wheel! If you have not visited, you need to check it out !

Have you been here? if not, you need to get here. You don't have to like sports or outdoorsy stuff…read moreto enjoy your visit to this store. Scheels is complete with a indoor Ferris wheel for only $1 per person. HUGE over the top fish tank with fresh water fish, restaurant inside, ice cream, candy shoppe, and they have no shortage of Carhartt gear, bikes, fishing items, knives, hunting gear, ladies wear, kids wear, winter and summer wear. If that's not enough, two employees stood out-NATE AND JOSH! I came from out of town to visit and what an incredible welcome! Highly recommend visiting! One suggestion is to move the mobility/wheel chairs to the front for all to get in immediately and enjoy their shopping experience. ( yes, they do have an elevator for those strollers, wheelchairs and peeps who just don't do stairs or escalators )

I've purchased several wheelsets over the last few years. They were all smooth transactions with…read morequick deliveries. The build quality has always been excellent. Thank you!

Great customer service! Had part missing in order. Ben took care of it asap. He went out of his…read moreway to see I got great product at great price. Will definitely use them again!

A few years ago I brought my beat up bike in. The male owner asked me immediately about buying a…read morebike instead of fixing it, I explained I was working on building my own but needed this to get around. He was generally short with me. We agreed that I'd leave it to replace some parts and he abruptly asked about a deposit, which was fine. As I went for my wallet he abruptly asked to inspect the bike, again fine but he seemed annoyed. He saw a dent and handed the bike back explaining he can't be liable. I said nothing stood head down thinking about purchasing parts or not. Then the lady owner, who I didn't know was an owner then, approached said, "do you need help" his reply "can you tell this gentleman to leave, I can't work on his bike". I have no idea why he said this. No clue why he was so rude and short through the whole exchange. I understood his reasoning and said nothing against him or his decision. The lady owner responded to this post a year ago saying they told me multiple times they couldn't work on my bike. A complete lie, and I don't understand why they would act like that and then lie. My best guess is I was wearing my work clothes and they must treat poor people extremely disrespectfully. Don't go to a place that would treat anyone like this. This is 100% accurate description. And I'm not struggling with it. I'm just informing the public, if you just want a repair you will be treated horribly I never questioned safety. I understood the comment, but tossing me out while quietly considering my options deserves an apology, not lies from you. After an apology, I'll consider not posting this anymore. For anyone who has gotten this far. Check out the other bad reviews here. The "lady owner" doesn't understand how to treat a bad review. Considering she completely lied about my experiences, I now feel sorry after reading a Number of other disgruntled customers experiences. They are an entertaining read; to see a pretentious, lying business owner at work. "Now please move on" ..... I mean come on, how old are you.... This is pettyness and lies. Bad reviews happen when there is very disrespectful customer service; learn to take criticism, improve from it and move on...... see what I did there

Rick F. and Hudson B. Are great! So helpful! I got my mom a new road bike for her birthday and had…read moreit shipped to them from Arizona. They had it built quickly and we couldn't be happier. I don't live here anymore, but as someone who works in the bike industry, this is easily the top shop in town.

If I could have given a zero, I would have. We had purchased bikes for our family from vitesse for…read moreyears. I was extremely disappointed to find out that the owner decided he would no longer honor the lifetime service agreement we were promised at the purchase of our last bikes. The owner wouldn't even consider giving a discount on the service he promised for free. I get prices have risen, but at least work with me. Do not trust anything they tell you when they are in sales mode. Plus... the same services were 1/2 the price at another shop in town. I guess I got my discount elsewhere.

I just picked up a Trek Roscoe (purchased from Trek, built in store) that I got my boyfriend for…read morehis birthday. The bike is a surprise, so I didn't bring him with me to help get it loaded into the car. Three very kind, very helpful, very amazing, employees offered to help me load it up during the middle of a flash thunderstorm without me even having to ask. The bike barely fit but they all worked together to get it just right in the back so I could take the bike home same day. Thank you so much for assisting me!!!! 100/10 recommend.