First time reviewer (shame on me) multi-time customer. I have used MCS almost exclusively since…read moremoving to the mountain over 15 years ago. They have worked on my HVAC units repair and maintenance along with plumbing. My most recent was a repair to a flexible water supply line to a water heater that failed causing water damage. I was without water entirely to the whole house, so no flushing or washing hands, etc. I contacted MCS first thing in the morning and by noon that day Clarence (plumber) had fixed the problem. Clarence quickly evaluated the problem and offered a few solutions explaining the differences (cost, maintenance, expected longevity...) also identified the year of the water heater and its expected life span. In under two hours he had finished the job and explained everything he had completed including an extra shutoff valve I asked for mid service. Clarence was quick, knowledgeable, easy to talk to, patient with questions, clean and very kind. I recommend MCS to all my friends

MCS performed some HVAC and plumbing work for us. They have always been responsive, professional…read moreand the work performed was quality. They also offer a veteran discount which is helpful.

Of course the seasonal maintenance went well. But what made us cry a little was the kindness Jason…read moreshowed to my bedridden husband. Jason treated him like he would any other man. That is a rare quality. Lee became our permanent company after that.

We have the Lee Company subscription plan that comes with seasonal plumbing and HVAC checks. Jason…read morecame out to our house for the HVAC check and was friendly and listened to the issues we were concerned about. I don't want to get him into trouble, but he helped in a couple ways that were beyond the scope of a simple HVAC check. He was thorough and helpful and friendly. He fixed a small problem that required a component and the final cost was well below what it would have cost just to call someone out on a normal service call. We have been delighted with Lee Company's subscription service plan and would recommend them to any home owner.

Was not impressed or unimpressed by them. They came did their thing it was bad news. Then it just…read moresteam rolled us with bad news. They did not seem thrilled to be there. Maybe because of our tax bracket? Who knows?? Not very impressed by them is a true statement!

From the owner: Locally owned and operated since 1982, we are the fastest in town for all your home solutions! From…read moreheating, cooling, and plumbing to whole-home generators, water heaters, air quality systems, dehumidifiers, and humidifiers, we provide expert installation, repair, and maintenance. Proudly serving Middle and East Tennessee with reliable, top-notch service and financing options available.

I love that this company lives up to their name. Bill came out to assist me with a unit I didn't…read morewant to replace so quickly although I know it needs to happen. He was pleasant and very knowledgeable and fixed my problem in two visits. I love working with people who know their craft. He explained to me the exact problem and solved the whole issue immediately. Bill had all of the diagnostic equipment to ensure the unit was operating effectively and efficiently. I was very impressed. I had another Signal Mountain provider first assist me with my A/C unit and they sent some very inexperienced people to add too much Freon to the unit so that it could have caused a complete breakdown. Additionally, I called for them to come out on a different issue they fixed. However, they had to come back a second time for an issue I believe they caused while fixing the first. I spent too much money dealing with inexperienced people from this other company. I would go directly to Superior Air Systems

They were very professional. They came in and accessed what needed to be done and put down…read moreprotective cover over the floor in the areas that they were working in. cleaned the ducts. once the ducts were cleaned, they cleaned the area and did a great job. Thanks again.

After I complained about the completely unprofessional behavior of one of these workmen, he has now…read moreretaliated against me and signed me up to get non-stop spam phone calls and texts from jehovas witnesses. The owner has done absolutely nothing to address the issues that I brought to his attention in the first place, let alone the bullying and harassment from his employee. Disgusting.

I requested service and a tech was at my home the next morning. He performed a quality job on my…read morefurnace by cleaning to insure proper function . Bell Heating and Air do quality work and the price is reasonable. Try them from among many, and you will have the best. When you ring their Bell they answer perfectly.

We have known Joe Bell since he started his company. Watched him grow and he remains responsive to…read morecustomer's needs. Has always provided trustworthy advice.