I would not recommend Doan Ford Body Shop based on my experience. My car was there for 32 days for…read morewhat should have been a door replacement, repair of a chip on the rear driver-side door, and blue marks on the passenger side. From the very beginning, I had issues with the estimate. The body shop manager, Jessica Dingus, left damage off the estimate that needed repaired, and I had to constantly fight to get things addressed correctly. The assistant manager, Tim Greathouse, repeatedly told me they were "losing money" on my vehicle and even threatened to charge me storage fees if I didn't pick the car up. When I finally got the car back, the paint did not match the rest of the vehicle, there were two paint runs in the finish, and there are still three chips left in the paint on the rear door. I had to argue just to get the paint runs fixed. I also spoke with the general manager, Steve Mercer, who basically told me he had "washed his hands" of the situation and there was nothing more they could do. I then tried reaching out to the owner's son, Jay Strous, for answers, but he wouldn't even come out of his office to look at the car and said he had nothing to do with the body shop. Overall, this was a very frustrating experience with poor communication, unfinished work, and customer service that made me feel completely dismissed. Please beware before taking your vehicle here.

Quick, friendly service to a new customer. Had steering issues with my truck. They diagnosed and…read morefixed them quickly.

Great Service , get your job done as fast as they can do it. Drop off that evening, put up the next…read moreday.

The used Accord that I purchased two months ago, broke an axle while I was driving UP A HILL. Scary…read moreexperience. And, although I appreciate them finally offering to pay half, the car remains at their dealership until I can afford to pay for the other half. I hadn't been prepared financially to have to deal with something like this happening so close to the purchase of it. Disappointed. SOUTH HILLS HONDA will offer you a 6 month warranty on their used cars.

I called and spoke with Mike and made a simple request - a picture of the engine bay. (Only had 5…read morepictures on the website). Nothing special, simple picture and was told to "watch the website for when all of the pictures are uploaded". Really???? The vehicle was in their detail shop or out for detail (don't know) and that was the reason for his response. And he said "I forget all the time, so it's best to just keep checking the website". Huh.... Really??? Here's an option, maybe ask the detail person to take a picture with their phone and then you can send it to me. The speed of light is 186k mps/per second which is the speed the picture would travel down/across a fiber network (minus network limitations). Pretty quick, provides quality customer service and easy too. Oh well, not to worry. I've been a salesman all my life and in my 60's now and I can assure you I will not be "checking your website" for updates.

So far I've bought two vehicles from these guys, Mike has been a great salesman…read more Mike and the team have been honest both times and helped me get what I need. The vehicles they offer are clean, well maintained and good value. I'm thankful to have found these guys and work with them. Thanks Mike and team!

My car took over 3 months for minor deer damages. It took almost 2 months before they ever ordered…read morethe parts. They lied about being certified to work on Tesla's and Dawn couldn't care less about the inconvenience caused by their incompetence. Steer away from this place! Horrible experience and unresponsive customer service. I finally had to show up in person because they wouldn't return calls!

worst experience I've ever had. I looked up mechanics around me and read good reviews. they must…read morehave had family write these reviews... even my insurance warned me about them but they already had my car and I like to give people a chance because they seemed helpful when I walked in. they didn't answer one phone call, had to come in to talk to them for updates. it was always a different story to why they didn't have my car done or parts in. we paid for 4 tires they forgot to put the 4th one on. I took the car back in because it was making a weird noise still and apparently that is what it was. my car is still making noises but we are taking it somewhere else because we just don't want to deal with them anymore.

Took my car in on short notice. They got me in and fixed the car within a week. Told me step by…read morestep what they were doing and didn't make me feel stupid about asking questions. Didn't charge a crap ton either to fix everything that was wrong. Everyone I spoke to that worked there were super helpful and friendly as well. Highly recommended.

i have had my vehicles worked on by nathan for years! i…read morerecommend them for any and every problem you may find yourself in for your repairs! honest, trustworthy and excellent work. you can't beat service or prices anywhere! i only trust nathan with my automotive needs! freda rine

Repaired my daughters brand new HRV after it was hit in an accident. Couldn't be happier! Paint…read morematched perfectly and the owner even went to bat for my daughter for OEM parts, as ALLSTATE 's wanted to use aftermarket and USED! parts on a 6 month old,4000 mile vehicle. When she picked it up it was cleaned and looked AWESOME ! Highly recommended !

One of the best people and. Company i know. So.happy I found them. Ryan and his brother take.care…read moreof you from start to finish. The communication is beyond amazing. Their honesty is so refreshing, and is so comforting. I highly recommend them, and they will always be the first I call when it comes to my vehicles.

My water pump went out on me while traveling from VA to IN. Beard's Auto Center got me in, ordered…read moreparts, repaired, and got me back on the road the same day at a more than reasonable price. All the employees were polite and helpful.

Every time we go there our vehicles won't pass inspection because we need 4 (not one or two, but…read morefour) new tires to pass. And, the amount we owe for automotive work or tires is always more than the quote on the phone. We can't afford to go there anymore. We do not recommend.

I had been looking for a nice reliable car for my wife and daughter. I contacted Anthony at City…read moreMotors, and within a couple of days, they managed to give me such a great deal on a nice, clean Subaru. I highly recommend speaking with the team at City Motors; I will definitely be buying my next car from there, too.

While searching for a car for our daughter we visited many car dealerships (big and small) and…read morespoke to a lot of people. Anthony at City Motors made the process very comfortable, and presented as a genuinely honest person. There was no guessing or haggling required and any concerns or questions we had about the car were taken care of. We ended up getting a nice safe car for our daughter and highly recommend City Motors.