My first visit with her was the 'get established with the doc' kind of appointment. She seemed very…read morestressed and in a huge hurry, but I figured in that profession that's bound to happen some days so I blew it off. I believe she is a PA not working directly under a physician (I may be wrong on that) and she said she could not do my pain medication. That presented a problem for me, but at least I knew. AZ is very different in health care provider laws than where I came from. At my second visit she still seemed highly tense. When I said I thought I was getting another bout of shingles she started an exam and was telling me shingles don't go away by themselves and other facts about shingles when it hit me what else it could be. So I started to tell her, she froze in her tracks, looked at me as if to bore a hole through my forehead, turned and walked out of the room leaving the door behind her swinging open. Um. What the heck? Did she suddenly have to use the restroom? I don't know. She may know her stuff, I don't know. What I do know is I certainly don't like her style, and she has a lousy bedside manor.

Two stars may be generous. Since Ricci is not a physician, and appears not to work closely with any…read morephysician, she is very limited in knowledge, skills, and abilities. Therefore, I would not see her for anything other than very routine visits. Ricci was a provider for my daughter when she was young. Ricci did seem to have necessary skills to address basic childhood issues (e.g. vaccinations, runny nose, etc). My daughter liked her, but Ricci had a very poor attitude towards me. She was often abrasive and became confrontational when I requested copies of my daughter's medical records, though I did eventually receive the records that I requested. I found going to Ricci was often a waste of time considering her limited skills and the fact that she normally just provided a consult to see an actual doctor. Moreover, her consults were either for physicians that I could have found on my own or preferred not to go with, so there was little benefit to her recommendations.