Very disappointed. Arrived at my ortho doc today and the mri films were there, but not the report…read more Had to reschedule. I was assured the report would be there. Now my treatment is a week out. Care, professionalism etc excellent.

It took me awhile to check in, my doctor's office messed up my insurance information. But luckily,…read moreI caught it and the front desk staff fixed it for me. Service was fast, and staff are accomodating and friendly.

My doctor ordered a CT scan, to be done stat. It was faxed at 9:50am. It was close to noon, when I…read morecalled, the Rep stated she didn't see any orders to call the physician and be sure it was sent. I did and the medical assistant stated it was sent at 9:50am, she shows fax confirmed. I called rad ltd again, waited 20 minutes until I spoke to a schedule rep, she stated nothing has been received, there was nothing she could do, I explained my situation, and she didn't seem to care. To call back another time to see if they have received the order.

I recently had a mammogram that revealed there was something wrong. I was so frightened that I…read morecould not cope, I could not sleep, I could not even think straight. I thought of those before me who had died from breast cancer. I was also engaged to be married and there was no way I was going to enter into a relationship knowing I was sick. I was thinking of ending my life. I was so upset I went to Radiology Limited to try and talk to someone. The kindness and care that I received from Austin, the manager, and his staff literally saved me. With their help and support I was able to see a way forward that saved my life and gave me hope. I will never forget Austin and his staff for their kindness and help!

Everyone from front desk to technician were great! Very friendly & efficient. Lobby was clean &…read morethey were on time, I was in & out within 20 mins! Would definitely recommend them to anyone!

My primary care provider ordered an ultrasound to assess for some discomfort that I've been having…read morelately and scheduled me at the Wilmot Rd location for an ultrasound. This is the first time I've been to this location. Generally, I go to the location that's near Northwest hospital on the northwest side of Tucson. Prior to my appointment radiology unlimited had me register ahead of time with my ID and insurance information, pay my co-pay estimate online ahead of time. Radiology Unlimited sent me Automated Reminders two days ahead of time and the night before by text message and automated call program. The text included the location address, check in time, and procedure protocol; to make sure I was going to the right location. Once I arrived, I just needed to sign a document to verify everything I had filled out ahead of time online. I was called within 2 to 3 minutes of signing that document digitally. My procedure was in and out no fuss.

Absolutely ridiculous. This company has harassed me to no end to schedule an appointment, then…read morecanceled the appointment TWICE. They have the nerve to harass me by text and phone call to schedule it again, but when you answer the phone, there's not a live person and they want you to sit on hold. I would rather cut my left arm off than actually patronize this business at this point, and I have blocked their phone number.

I had a very frustrating experience at this imaging center. My doctor sent me with a work order for…read moreX-rays, but the technician did not complete all of the imaging that was listed on the doctor's order. After I left, they later told me that they had made a mistake. When I returned to have the remaining X-rays done, they couldn't even find the original order in their system, and my doctor had to send a completely new order. Today when I came back again, I was told that X-rays are walk-in only. Despite that, I waited for over an hour and a half. While I was still waiting, they took another patient who arrived about 40 minutes after I did. When I brought this to their attention and complained about the situation, the staff showed very little concern and did not seem to care about resolving the issue. Overall, the experience felt disorganized and unprofessional. Not completing the doctor's order the first time, losing the paperwork, and then making patients wait excessively while taking others ahead of them is extremely frustrating. I hope the facility improves its organization and patient care so others don't have to go through the same experience.

After my mammogram I received a letter stating that I needed a diagnostic mammogram and ultrasound…read more, I was alarmed given my personal and family history of breast cancer. I could not get Simonmed to explain why and the earliest appointment they gave me was 3 weeks away. My doctor doesn't work friday to sunday so I had several sleepless nights before I found out that the reason for the letter was that the mammographer had failed to read my doctors initial referral for an ultrasound NOT because the nammogram had revealed a possible cancer.

Simon Med is the worst medical help info they give and for ultra sound. they take a long time to…read moresend info to your Dr. , and they turn off any phone calls asking them about your records. Bad imaging .

Was greeted with a beautiful smile from Yulissa- checkin was speedy snd accurate. She should be…read moreconsidered a trainer for her kindness and diligence. Thank you! Also had exceptional service provided by Misty and Bri -they too greeted me with a beautiful smile and put my mind fully at ease for my mammogram. Truly appreciate them all and their wonderful and professional demeanors including Savana who did my MRI. These four definitely deserve a day off with double pay! Kudos

I have had the pleasure of visiting this location on several occasions, and each experience has…read morebeen truly exceptional. I have no complaints whatsoever, and I particularly appreciate theI have had the pleasure of visiting this location on several occasions, and each experience has been truly exceptional. I have no complaints whatsoever, and I particularly appreciate the convenient parking availability. The staff and technicians consistently demonstrate a high level of friendliness. This marks my second visit where a trainee has assisted me, and I must say I have no concerns, as a supervisor consistently follows up to ensure everything is in order. I feel very confident in the quality of care I receive here. Furthermore, the front desk individual who assisted me was incredibly friendly and accommodating. convenient parking availability. The staff and technicians consistently demonstrate a high level of friendliness. This marks my second visit where a trainee has assisted me, and I must say I have no concerns, as a supervisor consistently follows up to ensure everything is in order. I feel very cI have had the pleasure of visiting this location on several occasions, and each experience has been truly exceptional. I have no complaints whatsoever, and I particularly appreciate the convenient parking availability. The staff and technicians consistently demonstrate a high level of friendliness. This marks my second visit where a trainee has assisted me, and I must say I have no concerns, as a supervisor consistently follows up to ensure everything is in order. I feel very confident in the quality of care I receive here. Furthermore, the front desk individual who assisted me was incredibly friendly and accommodating.onfident in the quality of care I receive here. Furthermore, the front desk individual who assisted me was incredibly friendly and accommodating.

I've gone to this facility for several years for mammograms. Without exception, the front desk…read morestaff has always been friendly and efficient. I've never had a long wait to be called to the exam room. The technician always takes a complete history before doing the imaging. The whole experience, from start to finish, is always positive. The staff, from desk to exam room, makes me feel like they all care about this specialty of women's health.

This facility has gone down hill in the last year or two. They used to be phenomenal, not any more…read more Not all, but many who work here are rude, snarky, aggressive and biased. They are also disorganized, do not have any online scheduling options and do not communicate well and care is impersonal. It is also difficult to get in to see them.

I always forget to review/provide feedback on these types of services but did not want to forget to…read moreshare the consistent year over year top notch service from Rad LTD. I have been coming to this location since they opened for annual screenings. What I love about them, is the ease in making appointments (you can make your next years appointment at the current appointment), pre-check-in processes, and the efficiency once you are actually at your appointment. I have never had to wait, which feels like the norm for medical services. I am always treated kindly and respectfully during screenings/x-rays and they get you in and out. For me, living out in Vail it is nice having the convenience of professional and competent healthcare services out on this side of town!

This is a really great RADLTD location. It is a lot smaller than some of the others, which means…read moreit's sometimes trickier to get appointments for certain tests, but I've always been able to find something that works. They're very efficient and the wait time is almost none. In fact, I'm usually called back before my scheduled time. Everyone is very kind, patient, and compassionate. The office is clean and comfortable. They still produce results in the same amount of time as the other locations, which makes sense when everything is digital. This is my new preferred RADLTD location.