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    Wheely Clean Car Wash

    1.8 (5 reviews)

    Services - Wheely Clean Car Wash

    Car wash

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    Neessen Chrysler Dodge Jeep Ram

    Neessen Chrysler Dodge Jeep Ram

    (5 reviews)

    i've purchased seven vehicles from this lot over the years. My sales men experiences have all been…read morefantastic! They always get me the best financing! I love the service center very accommodating very thorough.

    I am disappointed with the level of service that I received…read more I took my truck to get repaired on December 21 and I did not get it back for 33 days! I picked it up yesterday, January 24th, and to show me their thanks for choosing their shop, I expected them to throw in some courtesy perks for my patience and loyalty. The first thing that I noticed when I pulled into the parking lot and saw My Gladiator was that it wasn't washed. I was so happy that my truck was ready and they were so grateful that they left it dirty. No courtesy car wash. Here you go sir, just like you gave it to us! Next, as soon as I got into my truck, the windshield washer fluid was low. Thanks for topping me off fellas! You know what would've been nice? Top off my fluids! I was left with less than a quarter tank of fuel too when I picked it up. I would have hoped that someone test driving my truck would realize that this truck has been in our shop for over a month. Maybe we should do something nice for this person. I GUESS NOT! Thanks for choosing Neessen CDJR!! As a token of their appreciation, I expected them to notice that I was also getting close to an oil change too. A basic oil change would have really made me speak highly of the absolute top of the line quality team there in Kingsville. Instead, I'm going to have to get that done next week. Thanks y'all!! What I'm trying to get at is that the Neessen CDJR customer is perceived to be a beggar and needs the shop more than the shop needs them. Maybe because I'm not a special person or I don't have "pull" is the reason I wasn't treated better. Oh, wait a minute, they did give me something. They opened the door for me on my way out. Thank you so much for such courtesy! I didn't have to touch the door on my way out. I stepped into my truck that I haven't been inside of it for over a month and noticed that it wasn't vacuumed, pressed the ignition and saw that I needed windshield washer fluid and fuel. As I cycled through the diagnostics, the oil change indicator said that my oil life was about 20%. Although I have my truck back and it appears to run normally, the kick in the ass is that I was treated with indifference and not like someone who matters. Mr. Phil Neessen, please don't let your staff treat people like they treated me. Opening a door on the way out shouldn't be the best your people can do, it should be the least they can do. I paid a lot of money for my truck and I don't need to feel so disrespected when I have a problem.

    Wheely Clean Car Wash - carwash - Updated July 2026

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