I have brought in four of my guitars (two acoustic and one electric) for basic setup work (one…read moretwice when I changed string gauges). I have never dared to mess with acoustic guitar setups in any way. Calvin and Trevor have been very patient and helpful and I have enjoyed playing the instruments much more after the work was done. Definitely worth the trip out there.

Brought my Telecaster back to life. Can't say enough about how Trevor and his staff listen, offer…read moregreat insights, and truly are partners in helping musicians express their best selves in the Pioneer Valley.

I purchased a new saxophone from Gerry's today. The experience was entirely upbeat and enjoyable…read more I had spent a considerable amount of time researching saxophones in my price range. I had been in contact with Gerry's and they were able to have the make of sax I wanted available at the annual Saxophone Festival up at Amherst last weekend. This required that they contact the Conn-Selmer rep to make sure instruments were available. I went to the festival and found that they had an abundance of instruments to try, but unfortunately, things were hectic with my son and I wasn't able to spend much time with the instrument I had my eye on. So at their invitation I came to the store today where they set me up in a practice room. The sax-- a Yanagisawa TWO10-- played even better than I had hoped. The price was very competitive with prices from online instrument sellers. Some of the negative reviews I have read here simply do not jib with my experience. I stumbled upon Gerry's about two years ago on my way home from Amherst, and every time I've been there the experience has been good. I will surely take the new sax back to Gerry's for periodic maintenance and for any repairs that may be needed.

Gerry's repaired our family's clarinet very quickly. We brought it to Gerry's on a Monday and it…read morewas ready for pick up on Thursday. We were provided with a detailed list of parts and repairs that were done. The cost was very fair for both parts and labor. We also needed a new clarinet case to replace the hard case. Although we considered buying a new one, we were also shown a previously owned soft case which was in excellent condition so we decided to purchase it. Overall, a great experience at Gerry's Music Shop!

Came in for strings. What a shop. So many beautiful, high quality guitars. Price for strings was…read morereasonable and I'll be back. Wish they had lessons.

Incredible sales folks ! Hard to find items . Prices are better than guitar center . What a neat…read moreplace to hang out and find your next guitar

Stopped into Guitar Center in West Springfield, MA to level up on our gear for the upcoming season…read more2026. Had a chance to meet management, who hooked it all up and made the transaction sweet and easy. Special shout out to Josue Mattei-Vega. He is one of our greatest local artists in Western Massachusetts. He goes by the name Omehc. Check him out on Spotify and Apple music. His music is 100% turn up. Thank you, Sir. It was a pleasure meeting you and I'm a true fan for life! #DadbodsOmehc #Omehc

Permanently closed...Just vanished with no warning. Never heard it was closing. Sign still on…read morebuilding over vacant store. Next closest store is over 35 miles away.

I love this place! I live in California but have family in western Mass. I've been here four times…read morenow, once for food, twice for music, and once for the luthier himself. All were delightful. The decor is outstanding. The music is intimate, varied and always fun. And Steve is completely at home with his place. I could not recommend it more highly. Just go!

The best music scene in the area, legendary open mic. Great crowds, and amazing team that runs it.read more

Love joe such a classy guy never felt ashamed for my poor guitar playing around him and i'm quite…read moreapreshiative of such as the experiense as of this

Joe is a great guitar teacher! Whether you're a beginner or a highly experienced guitarist, Joe is…read moreeffective at advancing your skills. He incorporates in a theory in a way that accessible. You can play whatever style of music you're interested. Joe will use the songs you want to learn and teach you how to play them and how to play them better.

I called here looking for a mandolin but he didn't have any in stock. And then when I called back a…read moresecond time in a pre Christmas shopping frenzy mistake he was very polite and explained that I had just called there. If I ever need a guitar I'll go here first .

Scott at Big Johnson's Guitars is hands down the best (and friendliest) guitar tech I've worked…read morewith. I brought in two electric guitars to get work done - one just a basic set up, and the other several upgrades and a set up. Wow, was I impressed. The entire process was smooth and informative. When I discussed the work with Scott prior to dropping the guitars off, I could immediately tell he knew what I was looking for and how to achieve it. Then, as the work began, Scott sent me dozens of text messages with questions and helpful suggestions. He even included a ton of photos showing the expert level of work he was doing on my guitars. He was very transparent! The work he did was exceptional. He is clearly a master at what he does! Glad to have found a local guitar shop and guitar tech that I can trust!

My son has been taking lessons with Jeremy for 5 years focussing on the Suzuki method for classical…read moreguitar. He started with Jeremy when he was seven. I am amazed with how much he has progressed over the years. Jeremy has a very personable and patient way about him that is extremely motivating for my son. He forms a genuine relationship with his students explaining the why behind fingerings and techniques. My son enjoys his lessons, the methodical way of teaching, and conversations with Jeremy. The music my son is able to play and his musical knowledge makes me very proud as a parent. What is most impressive is that Jeremy has given my son a sense of confidence that he never would have had before and installed in him a love for playing guitar that will carry with him for many years to come.

From the owner: Jeremy Milligan Guitar Studio provides quality musical instruction to students ages 4 and up in a…read morewide variety of styles including... Blues/Rock - Rhythm and lead guitar in the style of Clapton, the Stones, The Beatles, Allman Bros... Folk/Acoustic - Learn strumming and fingerpicking chords in the style of Dylan, Johnny Cash, the Beatles, Iron and Wine, James Taylor.... Classical - Learn the Spanish Classical Guitar in the style of Andres Segovia, John Williams, Julian Bream and more while playing the music of Bach, Brouwer, Villa-Lobos, Dowland.... Jazz - Unlock the mysteries of scales, modes and complex harmony up and down the fingerboard playing standards of the Jazz era. Suzuki - Suzuki Classical Guitar Lessons available for students ages 4 and up! Start your kids early in the art of Music using Shinichi Suzuki's groundbreaking method for teaching the young student.