I got a version of a lash lift, I requested they use a wider barrel to straighten my lashes a bit…read more Unfortunately my lashes came out exactly the same as when I laid down. It was disappointing. The technician tried doing it again to no avail. I'd go back to try them again but I'll be mindful.

I had a little bit of a hard time finding this place, their signage is very small. However, upon…read moreentering, I knew I had landed in exactly the right place. Very cute and welcoming vibes. On a Saturday afternoon it wasn't busy at all. I was able to make an appointment 1 day prior. The lash tech was so kind and greeted me and invited me to wait while she finished with her current client. She was knowledgeable and helpful in helping me make a decision. She was also very informative. I felt comfortable and relaxed on the table and could have fallen asleep. It was my first time and definitely not my last. For a partial fill, it took about an hour. Parking might be a bit of a hassle as it's close to big businesses.

I rarely write one star reviews but I have visited this place twice and left without getting my…read moreeyebrows done. The first time I visited was on a Thursday at 12. I was 13th in line. I pulled a number and I waited 45 minutes without my number getting called and had to finally leave, as it was a weekday and I had a work meeting at 1 pm. The second time, I arrived again on a weekday, this time on a Tuesday at 7:20ish. There were at least 9 people ahead of me and I immediately asked the threaders, 'do I have a chance?' Their policy states that last call is 7:45. The threaded responded 'yeah you do.' I had my ticket in hand and went to a store nearby. I returned before closing and there were still customers in the chairs having their brows threaded. It was minutes before closing at 8 and as mentioned, there were still women being threaded. I came with my number and the threaders now stated 'no we aren't taking anyone.' When I reiterated what I was told just some minutes before, they said 'you have to wait here.' I was in absolute shock. There is no sign written that you must wait there after you have already pulled a number for your spot in line. There was no notice of this when I had just spoken to the threaders when I asked if I had a chance. This felt like a convenient excuse in the moment. Only come here if you have 2 hours for your commute and to sit and stare at all of the other people waiting in line for an hour before your turn comes.

Facial threading. I've had face threading done in Europe and Africa. I was so happy to find this…read moreplace. They're quick, efficient, and clean! I much prefer it to waxing. I strongly recommend trying facial threading here at Brow Queen.

Amy does a great Volume Lash! Friendly conversation &…read moreprivate studio. Highly recommend

I have been getting my lashes done here for years and Amy is the absolute best. She does the best…read morejob and knows exactly what I want every time. She did my lashes for my wedding and works with my schedule when booking my appointments. I get so many compliments every time I get them done and weeks after because the retention is immaculate. I would highly recommend Amy to do your lashes, I've gotten them done at other places and it's not as peaceful. You get a clean bed to lay in, nice music, and a good conversation.

I love this small business so much! Steph has been my lash gal for 1 1/2 years...she is AMAZING…read more She is attentive to detail and helps me achieve the look that I am going for. I have received so many compliments on my lashes looking natural yet full. Sheila is the business owner and she is equally amazing. She keeps the space vibe inviting, relaxing, and refreshing. I am thrilled to pass along positive accolades to the Lash Garage and anyone looking for a solid place for self-cares.

I absolutely love the lash garage! I tried other places and my lashes would fall out constantly and…read morethe pricing was never consistent? Let alone I ended up going 1x a week? Not here... Shelia listens to what you want and viola your lashes look just like you asked for! They stay on and I can go every 2 weeks and know what I will be charged. The lash garage is spacious and clean. The staff is very attentive. Lashes are a super awesome luxury that becomes a must! They save so much time getting ready, plus you can wake up and go! I would highly recommend The lash garage!!

Ingrid is truly the best in the business! I have been going to her for years and she is an expert…read morein her field! Booking is easy and simple through the app and she's always willing to work with you if something comes up or you are running a couple minutes late! She's professional and kind. I have always left looking and feeling more beautiful with intrude diligence to my lashes and personal needs! 10/10 would recommend over and over!

I had high hopes for this appointment but left feeling frustrated and disappointed. I came in with…read moreclear expectations and reference photos, specifically requesting natural-looking lash extensions. Unfortunately, the final result was the complete opposite of what I asked for. The lashes I received were dramatically thick and unnatural-looking - honestly, I was shocked when I saw the mirror. Despite showing pictures and clearly communicating my desired look, the technician seemed to apply her own vision rather than listening to what I wanted. The technique used appears better suited for clients seeking a bold, dramatic lash look rather than the natural enhancement I was after. Beyond the disappointing results, the overall experience felt unprofessional. The technician's demeanor was condescending, and she repeatedly complained about my skin being "too oily," which made me uncomfortable during what should have been a relaxing service. The way she applied and removed the tape around my eyes was harsh and painful- completely different from the gentle, careful approach I've experienced with other lash technicians. Instead of the relaxing experience lash appointments usually are, this felt rough and unpleasant. If you're looking for natural, subtle lash extensions that enhance your natural features, I'd recommend looking elsewhere. This salon may work for those wanting a more dramatic lash style, but they clearly don't cater well to clients seeking a natural look. **In response to the lash technician's reply on google:** I was never told initially when I requested a natural look that you don't offer 1:1 classic lash extensions or couldn't achieve the look I wanted based on the images I provided. You only mentioned this after finishing my lashes, and you only tried to fix my lashes when I gave feedback with concern multiple times that my lashes looked way too full and dramatic. You never offered to fix my lashes to make them less full--it was only after I gave feedback asking if there was a way to make them less dramatic and if it was possible to remove some. **Your response was: "You're asking me if it's okay to remove your lashes?" with an attitude, and you said I booked a voluminous lash set. When did you ever mention that during the consultation when I clearly asked for a natural look with pictures? You didn't say that my request for a 'natural' look isn't achievable with your technique. If only you had mentioned that booking a classic full voluminous set wouldn't achieve the natural look I wanted and offered a different technique or attempted a different lash set, instead of ignoring my requests and confidently saying you could achieve the look I wanted based on the two pictures I showed you. I clearly said, "As long as my lashes look like either of these," for example.** Normally, during the initial consultation, lash technicians clearly explain what they can and cannot achieve. You said "I know what I'm doing" when I was explaining that I wanted a NATURAL look with clear pictures for example.

Got my lashes done here for my wedding. It was also my first time, so I asked for sensitive glue…read moreinstead of regular glue. According to my eye lash tech, Sonia, these don't last as long as the regular glue. I thought it lasted pretty long for what I needed them for. It also made it so I didn't need as much eye makeup. Which was great since I cried at my wedding lol

TLDR: tech used chemical to remove eyelash burned/irritated my eye/effects vision, cornea was…read morescratched while getting new set of eyelashes, owner would not refund service charge over $120 (after less than 12 hrs of new lashes and severe pain/burning) although she admitted employee was negligent and required more training, moreover, stated removal/new set should not be done same day. Overall, only offered measly 15% discount 'next time' for harm done. Long version: I really wanted to like this place. It was close to home, had an asian owner, and I had a decent experience my first time around just one month ago---so I thought it would be okay the second time around...I had just come back from a vacation and had just a few lashes left from my first round-thought it was fine to do a removal and new set put in on the same day. I went to the same tech as before and everything seemed okay...until it just wasn't. During the eyelash removal - with absolutely no warning I got a piercing, burning feeling in my eyes - I asked if this was normal and she just laughed and handed me a fan then continued letting me feel searing pain during the whole 30 min of removal. Next came the new set of lashes which burned, itched, and my eyes were full of discharge...the tech this was fine and i paid, left a good tip and left. On my drive home, my eyes were red, itchy, burning and full of discharge. My vision was also pretty blurry and sensitive to light. All throughout the night my eyes felt painful and itchy (but no water for 24-48 hrs so...I abided by that rule). Fast forward to the next morning (less than 12 hrs after I got the new set) and I called in to see if they could just get the lashes off of my eyes (since the pain and everything didn't seem worth it to me anymore and quite frankly I just wanted my money back---which for the amt of pain and the money I paid I thought this was a feasible task--nope I was wrong). The owner (Sonia) offered to remove them and stated that her technician who did my lashes had already gotten reprimanded in the past for the same exact issue with a different client and said "I will talk to her she shouldn't have done a removal and new set on one day, she should have communicated better during the whole session, should have been careful while using tape as it seems you got a scratch on your cornea from the tech, should have rinsed the removal product properly after removing the eyelashes and had you use water and soap to rinse your eyelids after the removal" - this is a direct quote of what she stated to me (essentially she apologized that her tech didn't follow procedures as they should have been and that my eyes looked super irritated and frankly very harmed). I waited for her to say more...but then she just told me to lay down for the lash removal. I then asked if I could have a full refund since I didn't even get to enjoy my second set of lashes fully (and with tip it was about $120) --after all the previous apologizing for her technician's bad technique I thought this was reasonable of me to ask. She then hit me with a 'no because you knew the risk and my tech should be paid for her time she took' (no I signed the consent form for Covid risk--not for going through searing pain and feeling as though I was going blind...much less get a scratch on my cornea from the tape that her tech used during the process of putting the new extensions on...so no-I did not ask for those risks. Additionally, I'm a paying customer who also took time out of her weekend to get damage to her eye in the end) - she then started to tell me I just have sensitive eyes and how I should have said something (I did state I have sensitive eyelids and that I have had allergies to lash glue on the info form I filled on my first visit), how I need to choose a diff tech next time, how I should not have done a removal and new set in a day (ok yah you guys could have told me that before I made an appt to do it then? Or maybe don't have that as a choice on your menu of services?) and how I can get a 15 percent discount (yay....) and she will not charge me for the removal cost (removing lashes that caused ME eye damage and an infection...). Overall, please save yourself the nightmare of a day I have had today running around trying to find an optometrist to look at the damage done to my eye. I have now been prescribed antibiotic drops to help it heal and am 120 dollars short for less than 12 hr lash extensions. Will not be going back.

She does amazing with listening to what you'd like to do with your brows- shape & clean up,…read moreespecially when you use one of the pictures on the wall as a reference.

Horrible "brow artists" judgemental and unskilled. I would not recommend this place. Do not waste…read moreyour time or money here.. there are MUCH better places to get your brows done in/around Mpls.

I booked an appointment for a free consultation with Sylvana because I saw so many good reviews…read moreonline. I was really excited when I confirmed my appointment a week in advance following their email instructions. I showed up at my reserved time, but the door was locked and nobody was here. I waited for about 20 mins, still nothing. So I just left. I can't believe I drove about 40 mins just to be stood up. I'm really angry and disappointed at this place. I guess clients are just not important to them.

I had a great consultation with Sylvana, then she sent me some options of my brows... scheduled my…read moreappointment but she managed to get me in much earlier... she was very informative and answered all the questions I had... needless to say I luvs them!! I will be going in for a touch up after the complete healing... Thank You So much Sylvana for The Great Experience!!! The Prices Are Reasonable!! Thank You Again, Your The Greatest!!