Great company! I made arrangements based on the solid Yelp reviews and was impressed. I emailed on Christmas Day for a trip starting 2 days later. The owner, Anna responded promptly during the holiday and sent over a liability and waiver to sign also wanting to gather details of our dog, Chip, so they could care for him.
We arranged for 2 nights of sitting with this company for 3 hours each so that we could go out for dinner.
First night: we had some transportation issues getting up to Whistler and arrived many hours later than we had anticipated. I went back and forth with Anna several times that day on email and she was highly responsive and understanding. Our sitter patiently waited for us and also texted me so I could let her know when we arrived. Carolyn had treats but was sure to ask if he had allergies, let us know what her plans with the dog were and she was very sweet to him. When we arrived back he was sleeping in his Westin Heavenly Dog Bed and was in good spirits despite a long dark bus ride up from Vancouver that day.
Second night: we met Tamara in our hotel room and Chip got along with her right away. She provided an itinerary as well and took him out for an hour long walk. I left toys and treats for her to use with the dog and she asked us about specifics around food and his history. While we were waiting for our dinner reservation we did spot Chip out and about tail wagging happily and flirting with all the ladies. When we returned Chip was again well exercised, in high spirits and well behaved sleeping on top of our bed waiting for us.
Will hire these folks again. Solid customer service and great sitters.
Thank you Anna and team! read more