Owner Dick was essentially a dick. I respectfully asked him if a new wooden/metal sled may be…read morediscounted due to noticeable repaired damage & scratches present on a sizeable section of the wood. This is a moderately expensive brand new product, I expect the condition to be new... not too much to ask. Before I could finish my sentence he interrupted me with "Nope! No! Take it or leave it!", before immediately turning his back to me. Very off-putting for a first time customer. I took the sled- as not to disappoint my kids- but I will not return to this store or recommend it to anyone else.

The men that work here know their stuff! Step back in time to great customer service and…read morehandwritten sales receipts. Love it!

This place is a rip off they charge $60 to replace a part on a stihl chain saw attachment that took…read more5 min to replace and said it took an hour. $5 part wtf Then told me they didn't charge me for shipping. Really? Will never go here again. Totally dishonest and take advantage or you. What gets me is the tighten the bolts so much you have to take it in from them to fix it. They even have a clamp set up because it happens all the time. They guy fixing even said they do it.

So, My leaf blower decided it didn't want to participate in fall activities here at home. After a…read morebit of research and noticing the success of others using Stihl blowers, I decided Stihl was the brand I was going with. Went to F.L. Davis ACE Hardware in Sherwood, Arkansas and the staff were more than happy to answer all my questions and educate me on the model I chose. Before I even got to pay for the new blower, a gentleman took it to a shop in the back of the store, proceeded to fuel and tune it up. I couldn't be more happier with my purchase and, will continue to give them my business.

First time coming here and experience was helpful and professional. Eric guided me kindly to where…read moreI needed to go and also provided service for my key handle to be reattached. He was patient and polite all for me to walk out happy. Thank you again! Keep being a blessing sir.

I just paid $12.57 for a box of 3M Aura Respirator type flat fold Masks and the box was empty. I…read morehave already purged my purse of all my receipts from my last shopping trip; so I can't even return the box. Not happy at all .

Stanley Hardware has what I (an un-handy person) have needed to make my own minor repairs since I…read morebought my home in 1978. I can take a piece of something to the store, saying "I need one of these," and somebody will tell me what it is and walk me to the shelf to get it. They've helped me make good decisions on paint, plumbing parts, garden tools and supplies, pest control and much more. I treasure their advice and patience. Prices are good, too. Highly recommend.

132 YEARS OF SERVING!!!! This place is a step back into the past. Phenomenal service and very…read moreknowledgeable. We will skip the big box stores from now on. Stanley Hardware has gained a loyal patron. This place has everything you need and anything thing else you think you might!

I was looking for replacement handles for my wheelbarrow. The Ace Hardware website showed Besser…read morehad them in stock. When I arrived there were three employees near the front door but none offered to assist me. I found the handles and took them to the register. The cashier rang them up and said $70+. I mentioned they showed on the website for $22. She said I had the wrong handles but did not offer any assistance in finding the right ones. She asked I look them up on my phone and provide her the product number which I thought was strange as a computer terminal was in front of her. Another employee came to my assistance and found the right handles albeit for $2 more than shown on the website. At this point I just wanted the handles and to get out of there so I didn't quibble and paid. The cashier was quite unfriendly and displayed a "you're bothering me" attitude followed with "take it or leave it, I don't really care". I live in west Little Rock and had driven downtown specifically for the handles. I try to make purchases at locally owned businesses whenever possible. Needless to say, I won't return to Besser. If I want to be ignored and unappreciated as a customer I can just go to Home Depot or Lowes much closer to my home.

Needed a weird lightbulb I couldn't find anywhere else and they were able to confirm over the phone…read morethey had it. They held it at the register for me and were super friendly. Good people, good place.

This was my 1st time visiting this local hardware shop. It is in walking distance from my home. I…read morewas so excited to support a local business over contributing to Home Depot or even Lowe's. They have a smaller selection of goods but I can tell it is well curated. It is slightly more pricey (or at least what I purchased) but worth it as I know I am supporting a small, locally owned business. Customer service was friendly but all of the 3 people that work there that I saw remained behind the counter during my visit. I only saw one customer at the counter at a time checking out. Would have loved to have some interaction during my visit in lieu of going to counter to ask my questions. Overall, good experience. I will likely return.

From the owner: Fuller and Son Hardware has been serving central Arkansas since 1921. Being family owned and…read moreoperated, we take pride in providing top notch service to each of our customers through our Triple Guarantee. We are a complete hardware and lumber provider, carry a large selection of rental tools, and even operate our own small engine repair shop. With the recent addition of our in-store Price Match Centers, our customers know they are getting the best prices along with the best service.