This place is nice but the floors are filthy the rest room looks like nobody mop the floor in…read moreweeks. Management need to be ashame.

Have always had the items I needed in stock. Prices are certainly not as competitive as big box…read morelarge retailers, but I'd rather shop here than Home Depot or Walmart anyday.

I was looking for replacement handles for my wheelbarrow. The Ace Hardware website showed Besser…read morehad them in stock. When I arrived there were three employees near the front door but none offered to assist me. I found the handles and took them to the register. The cashier rang them up and said $70+. I mentioned they showed on the website for $22. She said I had the wrong handles but did not offer any assistance in finding the right ones. She asked I look them up on my phone and provide her the product number which I thought was strange as a computer terminal was in front of her. Another employee came to my assistance and found the right handles albeit for $2 more than shown on the website. At this point I just wanted the handles and to get out of there so I didn't quibble and paid. The cashier was quite unfriendly and displayed a "you're bothering me" attitude followed with "take it or leave it, I don't really care". I live in west Little Rock and had driven downtown specifically for the handles. I try to make purchases at locally owned businesses whenever possible. Needless to say, I won't return to Besser. If I want to be ignored and unappreciated as a customer I can just go to Home Depot or Lowes much closer to my home.

Needed a weird lightbulb I couldn't find anywhere else and they were able to confirm over the phone…read morethey had it. They held it at the register for me and were super friendly. Good people, good place.

call me a totally put out "customer".... if you think they know what the meaning of a customer is…read more certainly, there is no customer service! run away as fast as you can!!!!! the owner can not even be an upstanding person to do the right thing. just seems to find fault with others that he is "not responsible for." yes, i am very disgruntled after dealing with them time and again to get a problem solved and they still have not done the right thing after months and months! t.h.e most miserable experience i have had to deal with in a long time. i will never go back!!!!!!

I had a horrible experience with PC hardware in remodeling my bathroom. I had to wait several weeks…read moreon order and when it came in the whole order was wrong. Had to pay restocking fee for the items even though it was there fault. Customer service was rude and not willing to admitt to their mistake. I was appalled by the prices of the fixtures that weren't in stock for sale. I will not be going back and will not ever recommend this store. Sorry to see this business going down hill.

This was my 1st time visiting this local hardware shop. It is in walking distance from my home. I…read morewas so excited to support a local business over contributing to Home Depot or even Lowe's. They have a smaller selection of goods but I can tell it is well curated. It is slightly more pricey (or at least what I purchased) but worth it as I know I am supporting a small, locally owned business. Customer service was friendly but all of the 3 people that work there that I saw remained behind the counter during my visit. I only saw one customer at the counter at a time checking out. Would have loved to have some interaction during my visit in lieu of going to counter to ask my questions. Overall, good experience. I will likely return.

From the owner: Fuller and Son Hardware has been serving central Arkansas since 1921. Being family owned and…read moreoperated, we take pride in providing top notch service to each of our customers through our Triple Guarantee. We are a complete hardware and lumber provider, carry a large selection of rental tools, and even operate our own small engine repair shop. With the recent addition of our in-store Price Match Centers, our customers know they are getting the best prices along with the best service.

They were very knowledgeable and helpful and knew where everything was! The lady at the front was…read morenice :)

Fuller & Son Hardware is the best hardware store in Pulaski County. They have always had all the…read moreitems in stock that I have needed to purchase. The staff are knowledgeable and helpful with anything that I need. The staff are always willing to go on and above to provide excellence in customer service. I have shopped at Fuller & Son Hardware for years and I have been very satisfied with the excellence in customer service. 5-Star review!

Stanley Hardware has what I (an un-handy person) have needed to make my own minor repairs since I…read morebought my home in 1978. I can take a piece of something to the store, saying "I need one of these," and somebody will tell me what it is and walk me to the shelf to get it. They've helped me make good decisions on paint, plumbing parts, garden tools and supplies, pest control and much more. I treasure their advice and patience. Prices are good, too. Highly recommend.

132 YEARS OF SERVING!!!! This place is a step back into the past. Phenomenal service and very…read moreknowledgeable. We will skip the big box stores from now on. Stanley Hardware has gained a loyal patron. This place has everything you need and anything thing else you think you might!