Closed without telling me. My new dentist tried to get my records which they are required by law to…read morekeep for 5 years and was u able to get them.

I am active duty military and was referred here for my dental care. I would not have selected this…read morepractice of my own volition but since military healthcare can be a bit of a dictatorship at times, I had no choice. I have to openly admit that my average rating for this practice is purely based on superficial reasons. I place a premium on my healthcare establishments to be modern, well-appointed with the latest equipment. This practice unfortunately lacked that. The dental x-ray machine looked to be from the 80s and the rooms were tiled with bathroom tile that may have been throw backs from the late 70's. However, in all fairness, everything was clean and looked to be in good working order. If you are not as superficial as I am and all you care about is the quality of service then this would be the ideal place for you. The staff was kind, courteous and prompt. I was seen the minute I walked in the door. The hygienist did a fantastic job and only mildly scolded me for brushing too hard. The dentist, Denise Anderson, was kind, but brief. She took a quick look at my x-rays, glanced at the job the hygienist did, and warmly and genuinely praised me for my 0 cavity visit. Here is probably a better rating scale to accurately sum up my visit: Promptness: ***** Cleanliness: ***** Length of time to schedule visit: ** Competency of dentist and staff: ***** Aesthetics of the practice: ** Safety of parking lot and surrounding businesses: **

I just can't expound enough on the great Oral Surgeon this Dr. is and his expertise is not…read morecomparable to anyone. This was my second experience of a tooth extraction under general anesthetic. I'm a complete baby which is why I always opt for IV sedation. Minor pain if any after the procedure and the office is so attentive and kind! I actually came back from another State as I didn't want anyone else performing my treatment. I already know my healing process is seamless and didn't even need pain pills. Look no more this is the office to go to with the best and most gentle oral surgeon ever and best office to deal with!!

If I could leave less than a zero, I would. This was the worst experience at a doctor's office I…read morehave ever experienced. Still in shock from what occurred. Was referred to Dr. Aulletta from my Oncologist. Prior to the appointment, they received my medical records. After waiting over a half hour in the waiting room, was taken back and had an x-ray. The surgical assistant reviewed my medical history with me and left the room. She came back and told me that I have to go back to a prior surgeon that previously did work on the same side of my mouth even though it wasn't even the same tooth! Told her that we came to Dr. Auletta because he came recommended by the Oncologist since he supposedly has experience with post cancer patients. She left again and came back to say that he will not see me as a patient. Then, had the audacity to tell me that I would not be charged for the visit! What a joke. Clearly my medical records were NOT reviewed prior to our meeting. We had this appointment set for weeks & was pushed back almost a week later from the initial appointment. You wasted my time. Dr. Auletta, you are unprofessional and a coward for not even coming into the room and making your surgical assistant do you dirty work. Shame on you. I hope this review helps others to not waste their time and money going to your practice.

LOVE Dr. Palaganas and his staff! I was new to the area and sheared off the side of my tooth (darn…read moreMilk Duds). Tina, at the front desk, got me in within a day or two. He repaired it and it's like nothing ever happened (my tongue can't tell that a repair was made). After that, he immediately became my dentist and I've had my teeth cleaned and whitened by his team (thank you Beverly & Stephanie)! Highly recommend!

Dr. Palaganas is one of the best dentists out there, in my opinion. He's caring, honest, and…read moreupfront with any work needed. His staff, including the assistants, hygienists and office personnel are all friendly and inviting.

Nobody wants a root canal. But if you have to have one Dr. Hedrick is who you should go to. Offices…read morebeautiful staff is caring friendly and courteous. Dr. Hedrick is gentle and kind. With all the lastest tools he is precise and efficient.

Dr Hedrick and staff were fabulous. During the holiday they…read morewere swift to get me in and they were very thorough. I would highly recommend Dr Hedrick.

Would not go to this place, just like all dentist. They're all a rip-off Had 2…read moreConsultations to have an implant, and when I came in to have it done, the doctor was like Explaining more things that he did not explain in first visit and he also wanted to charge me more. Make sure you get everything in writing.

From the time I went for a consultation, I new this was the place to. I'm not really afraid of…read moregoing to the dentist, I needed all of my teeth pulled. He didn't try to talk me into crowns or implants. HALLELUJAH. The 3 oral surgeon tried that. His staff is just as kind and understanding. I had my teeth done on a Friday. Then on Sunday evening Dr. Fort called to see how I was doing. I don't think I have ever the Dr actually call, yes a member of the staff. but the doctor! THAT'S HUGE!! I highly recommend them.

I've been going here for 25+ years never had a bad experience. Dr. Tang took great care of me felt…read morerelaxed. Hope to be going for the next 25 years shout out to Faith and the rest of the crew.

Update: I went to a thorough dentist and they found more wrong with my teeth, that Dr. Mercado…read moreshould have easily found on X-ray. I was also infected in the area where she pulled my tooth. I am now on antibiotics plus a full treatment plan. I asked if I needed antibiotics she told me no, then I was there again a few days later and she had a send chance to prescribe them. I have been in severe pain. 10 out of 10. I was totally given crap treatment and a total disservice! For all I know the tooth she pulled was fine!

The doctors here (both of them have treated me) are gentle and professional. They have a cheerful…read moredisposition and make you feel relaxed. Yes, dental work makes me uncomfortable and the bite into my wallet is never that great but with my insurance the cost was practically nothing and well worth it to have Dr. Szyszka and staff work on my teeth. They have been able to work with my work schedule and are honest about what my portion out of pocket will be. I have had a crown and several fillings, a deep teeth cleaning, planning and de-breavment all with a successful and painless outcome! :))) Oh, and one more important thing, the front office staff is super friendly as well. This is not the case with some medical offices. Everyone who works here is great!!

Nice cozy office. Excellent service and team. Make you feel like home and do their job on A+++++read more

Great clean facility! Top notch care with latest technology. Staff is also very friendly. I had a…read moreprocedure done and Dr. Busch personally called me that evening to check in and see if I needed anything.

I had a very unpleasant experience with Dr. Busch. I…read moreunderwent a procedure that required heavy anesthesia. Prior to the procedure, we clearly discussed what work would be performed. However, while I was under anesthesia and completely unaware, Dr. Busch took it upon himself to perform additional work on my teeth without my knowledge or consent. Specifically, he altered two teeth that were healthy and had no issues. After the procedure, he claimed they were chipped, which was not the case. These teeth had been discussed during a previous visit, and I had explicitly declined any work on them at that time. When I returned home and realized what had been done, I felt shocked, upset, and betrayed. This was not what I agreed to. I contacted the clinic to address the situation, but Dr. Busch refused to speak with me directly and instead referred me to his office manager. She was defensive throughout the conversation, dismissive of my concerns, and did not offer any apology. Instead, she stated that they had a consent form with my signature authorizing the work. I strongly dispute this. Either the authorization was added after the fact, or it was not properly explained to me, as I do not understand tooth numbering and was never informed that these specific teeth would be treated. During my consultation, Dr. Busch explicitly stated he would only perform fillings on the teeth I identified. There was no discussion or agreement regarding these additional procedures. Since the procedure, the two teeth he worked on have caused me ongoing pain and discomfort. Despite this, he has refused to correct the issue or even communicate with me. As a VA patient, I was simply referred back to the VA system rather than receiving accountability or proper follow-up care from him. My teeth were perfectly fine before this procedure. Now, my quality of life has been negatively impacted. I cannot recommend Dr. Busch under any circumstances. I hope my experience helps others--especially veterans--avoid going through something similar. AN UPDATE - AFTER READING THEIR RESPONSE: I contacted the dentist as soon as I returned home after a work related trip! So their statement that time passed is non related as Dr. Busch was informed that I was leaving on a long term assignment the morning after the procedure because I asked him if I will be drowsy after the anesthesia! The fact that Dr. Busch is a veteran himself and this is how he treated a fellow veteran...is....SHAMEFUL....to say the least! Also him being a veteran has nothing to do with the quality of dental service he provides or his moral character, which at this point....speaks volumes! They claim to have contacted me 7 times by text prompting to schedule an appointment!? It's was a text for regular teeth cleaning which I can provide a copy of! As soon as they learned about my complaint, I received a voicemail from them which I have saved, and they informed me to not contact them anymore and that i need to go back to VA to have this fixed! Their claim that they came to work early in order to call me is also a lie, because the office opens up at 8am. They called me at 7.48am, which is their normal work hours. I mean, they are in the office 10 mins before they open at 8am. The office manager that I spoke to was extremely difficult to talk to. She kept interrupting me and gaslighting me trying to blame it on everything else. The fact that my VA authorization expired is also is not a valid concern! It expired many times in the past, they can easily activate it! Long story short: THEY RUINED MY TEETH AND THEY REFUSED TO TAKE RESPONSIBILITY AND FIX WHAT THEY BROKE! For some reason the "expired VA referral" was not an issue when they reached out to me for teeth cleaning, but it all of a sudden became an issue when I asked them to see me and fix my teeth! They denied me medical services! I have attached a screenshot to my review to prove that the "expired" VA authorization was not an issue and that the text messages they were sending me were related to teeth cleaning.