This was one of the cleanest stores I've been to with this chain. The staff was super friendly,…read morevery helpful especially for them, being on a shift by themselves. I really wish I would have remembered her name.But she has been with the company for 8 years and you can tell that she loves her job based off of how attentive she was and how highly she spoke of the company, including her daughters who loved to shop there as well. I know Torid is Torrid but whomever is displaying the clothing and or choosing what comes into their store really cares about all age groups that shop with them. I tend to spend a lot of money there. Every year and really appreciated the diversity that this location seemed to have. This will be my new go to store despite the distance.

I feel like this business is trying to lose service by having us do all of our shopping online :(…read more I like to see what the print is on the selection of the underwear I'm choosing but was not very happy about the situation. Underwear was online for buy 3 get 3, when I asked the cashier why it wasn't she said they do not do the same deals. Crazy because when I went outside and talked to Customer Service they said there shouldn't have been a problem. So what was the problem than exactly?? Guess I'll just order online and get what I get.

Came here for Mother's Day!!…read more Everything in store is 3 for 3!!! We had to come to snag some goodies for my honey. The staff were very nice and kind. They were helpful. They greeted us and informed us of all the deals.

The guy with dark hair glasses was rude and then went up to the store entrance and said something…read moreto the other guy up there. He gave me a strange look when I left. I will not be going back to that store. I just to like it but I work hard for my money and will not be spending any more at that location.

Today was my second positive encounter at this store. The first time was buying my daughter a…read moredress. The lady helping found her correct size. Today we went back for shoes and even though the shoes were very cute the helpful ladies talked us into going elsewhere to better match the dress. They were beyond helpful and we did find the perfect shoes for the perfect dress we found here. Thank you so much! As someone who is on my own shopping with my daughter it's so nice to get outside help.

I just purchased a few items and the self checkout was the worst part about visiting this store. I…read morewent to check out and without even a hello Alicia or Arisha I couldn't get a clear answer as to what her name was when I asked.. says "what's your email" I said "I don't think I have one set up here" she ROLLS her eyes. Tells me my total, bags my things aggressively and hands my things over, no thank you no bye no nothing. If you're going to have someone checking out customers make sure they're dressed appropriately, she looked like she belonged to a local strip club and also make sure they work on customer service. The basics hi and bye. She was so discustingly attitudey that I'll do my shopping elsewhere

Great customer service, great selections. I came in…read morespecifically to purchase a pair of Rock Revival Jeans for my dad as a Christmas gift. unfortunately they didn't have the jeans I picked in 42/32 but the employee advised me they have a tailor that can hem the jeans! The employee even showed me a pair that had already been altered and it looked great so I decided to have them hemmed. I just had to come in a pick them up 4 days after the purchase, and they were ready 4 days before Christmas! and the alteration was well done. The short time I spent in Buckle during this Christmas season was the least overwhelming experience of all the shopping I did this year. 10/10 recommend

Went into Buckle looking for a dress shirt for my fiancé and Michael came right up to us to ask us…read morewhat we were looking for. He was very nice and helpful, searched for a few minutes and came back to us with a huge selection of shirts to choose from based on the size and style we were looking for. He was awesome, incredible customer service. Thank you so much!

Great service I had Sarah assist me with fitting for my tuxedo suit rental for my marriage. Thank…read moreyou !

I went to buy a black suit today. The person who helped me was very attentive and greeted me when I…read morecame in the store. She took my measurements and listen to my needs. Afterwards, she picked out a couple of jackets for me to try on, and I chose a suit from that. They were able to do a hymn by the next day, so I had a new suit for a wedding I was going to. I also picked up a pair of socks, a tie, and a shirt. The shirt they didn't have the one I wanted there, but she found it in the city next to us at their Men's Wearhouse and had them put it on hold. I always appreciate good customer service.

Stockton Skechers Outlet Hammer/Pacific…read more Stockton, Ca. First: music as you walk in was incredibly loud! Hubby and I had to yell to hear each other. Music in a work place or public place should be for "background ambience" only, not for employees own entertainment. Even the employees were yelling at customers as they rung them up at the register. Workers were rude and not helpful. Hubby got his shoes, but we will not be back there!! Hated the experience. And only two chairs in the whole store to sit to try on shoes. Someone was piling boxes on one.

3rd time been there in past few months. No help at all. Employees seem like don't care about their…read morejobs. Almost no place to try on shoes. Every time I went someone was sitting just on their phones. I'm disabled and will again. Place is horrible.

I feel very torn, because I had a wonderful experience with the representative last night at the…read moreregister (Edith) and the representative who measured me for the correct size bra (I don't remember her name). However, these representatives are 5 stars all the way! Today, I had a good experience with Edith again! The experience was good, until I reached the representative at the register. A totally different person, who was rude and not helpful! I explained to her that I had two rewards yesterday, and I only used one of them, so I should still have one left. She sort of snapped at me and told me that it might have expired. Additionally, she gave me the wrong # to contact when I asked for customer service. She gave me the credit card line (1-800-888-4163), when I needed Lane Bryant's customer service (1-866-681-1746). That sent me on a whole different rabbit hole experience! Online it listed: (1-866-886-4731). The supervisor claimed she couldn't hear me. I had to call about six different times to several different phone numbers before arriving at the correct place, which ended up being a total waste of time! The representatives on the phone were not helpful either. It is a shame that the negative experience really outweighed the positive.

This was the best bra shopping experience I have ever had and that is thanks to Lane Bryant and my…read moresales associate at the store Ms. Edith! I did not know Lane Bryant actually measures and assisted me with finding these two bras that are so comfortable. Not to mention the fact that these bras make me feel like a woman and a little extra sexy. Ms. Edith was such a delight and so welcoming. She instantly greeted me and asked if she could assist me in finding anything. She went straight to work in finding these two bras and they worked perfectly. I was in and out in less than 30 minutes (after looking around at other clothes). The store is clean & super organized. There is plenty of free and safe parking and the location is easy to find across from the mall.

A lot of nice clean things, but not to much to choose from depending on what your looking for. Very…read moreminimal items

Let me start off by saying how clean and organized this store is. I have heard others comment on…read morethe same thing. This is their number one attribute (especially for a thrift store). I liked the decorations for Easter on the four top table and chairs. It had little paper bunny plates and plastic flatware in the color silver. As far as customer service goes, it doesn't generally seem warm and friendly to me. I saw both positive and negative reviews in this area. However, I have overheard the ladies (employees) be friendly to other customers who are much older than me. They told them about their special program when you enter your phone number, you earn points for each purchase and can redeem them after you accrue a certain amount. It would have been nice to be informed of this. No one said anything to me. They didn't even greet me when I came in. Once, I arrived a little too late when we were at Guitar Center. I walked over and the ladies (employees) were counting their drawer with the door locked. While I checked the hours, because I was unaware they closed so early (5 pm). They shook their finger at me to say, "No, no. We are closed". That is not friendly or inviting in my book. The value is not great, their prices run pretty high for a thrift shop. I heard customers complain to themselves about prices. I understand it goes to charity. However, I think they could lower it even just a little. They had some women's shirts priced decently, and a Disney shirt priced higher. I thought about purchasing it, and opted not to. 5 stars for cleanliness/organization 5 stars for decorations 3 stars for value 1 star for customer service ________________ 3 stars overall