A family business never disappoints. Ever. I'm so happy to have found Alita. The staff is so…read morefriendly and knowledgeable, was able to help our team and went above and beyond to offer exceptional service. The tiles and products are fantastic quality, fair pricing, and there are a lot of things to look at in such a small space. It wasn't overwhelming to walk into, it was organized and welcoming, will he returning for other future products!

A family business never disappoints. Ever. I'm so happy to have found Alita. The staff is so…read morefriendly and knowledgeable , was able to help our team and went above and beyond to offer exceptional service. The tiles and products are fantastic quality , fair pricing , and there are a lot of things to look at in such a small space. It wasn't overwhelming to walk into, it was organized and welcoming, will he returning for other future products !

I recently went into the Port Jeff store looking for bathroom tile. All the women there were kind…read moreand attentive. Very knowledgeable and good taste in putting things together. Maria helped me today she is very calming and understanding that i was stressed about making decisions. She has great ideas and knowledge about their products. I have been to many places and haven't had confidence in the sales people's choices, I should have started at Old Country tile and made it my first and only stop! Great store beautiful displays don't hesitate to go there I highly recommend them!!!

I highly recommend this store. Friendly and knowledgable staff. Great selection of beautiful…read moretile. IB St James NY

Absolutely exceptional work from the team of Bildco. This was my first time doing a renovation this…read morebig and Mike was so helpful and patient talking me through the process from design, gathering of materials and understanding how everything fits together. There are so many details I had no idea about when it comes to renovating a bathroom and Bildco executed them seamlessly. Every corner of the bathroom from the paint, carpentry, tile work and plumbing was perfect! As a home owner sometimes you suspect that you care more about the finished product than anyone else. With Bildco you can tell how much pride they take in their work and they treat each project with immense care as if it were their own home. Highly recommend!

If I could give 10 stars it would not be enough. Mikes response time is amazing. We are getting…read moretwo bathrooms renovated and he has been very patient . His work is amazing and look forward to doing more work with him in the future.

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Grout Pros NYC just completed regrouting the lining around my bathtub, and I couldn't be happier…read morewith the results! Daniel did an amazing job restoring the grout, and the difference is incredible. He and dispatcher Elizabeth were both professional, friendly, and a pleasure to work with. Thank you, Grout Pros NYC, for the outstanding service. I highly recommend them to anyone looking for quality grout restoration!

We are a long island based construction company and had the absolute pleasure of dealing with Nick…read morethrough a much larger than average kitchen. Nick was prompt and courteous and his attention to detail as well as communication skills are more than we could ask for. We look forward to doing more future business. Thank you for a great experience.

We were searching for a new kitchen countertop and backsplash for several months. We visited…read morecountless showrooms. The more we looked, the more confused we became over styles, colors, and pricing. Finally, we visited Style Kitchen & Bath in Commack, NY. We met Sica and Nick. They both had extensive knowledge of the various Quartz manufacturers and offered valued help in selecting the countertop and tiles that would compliment our existing cabinets. We successfully picked our countertop and tiles that afternoon. We now have them installed in our home and they are a perfect match to our cabinets and look beautiful. We are so pleased with the results we are now planning our bathroom renovation with Sica and Nick. We seriously recommend you visit Style Kitchen & Bath before you make your final decision on remodeling your kitchen or bathroom. Olivia & Jerry R.

ended up buying from someone else. Went well here though. Salesmen and staff helpful and we were…read morenot rushed. large selection

If you're looking to order tiles at a reasonable cost, then this is the place. Just pray none of…read morethem arrive broken like ours did, because then you will have to deal with over a month of disorganization, no return calls or e-mails, as well as a lack of professionalism and accountability. This will be followed by empty promises and missed dates for when you're supposed to get your tile over and over again. All the while, they'll blame the supplier. The ONLY reason they're getting two stars is because they finally ended up ordering us a full box (which wasn't in great shape either) and didn't charge us for the extra materials, but I'm still not sure if that was intentional or if they're just so disorganized that they forgot.