A family business never disappoints. Ever. I'm so happy to have found Alita. The staff is so…read morefriendly and knowledgeable, was able to help our team and went above and beyond to offer exceptional service. The tiles and products are fantastic quality, fair pricing, and there are a lot of things to look at in such a small space. It wasn't overwhelming to walk into, it was organized and welcoming, will he returning for other future products!

They are absolutely wonderful. The owner spent a good amount of time with my husband and I helping…read moreus to figure out the tiles for 2 bathroom. The bathrooms turned out great!! A+ service. Highly recommen!!!

Roger is a true professional and a master installer. He did an amazing job installing a very…read morecomplex white glass and marble mosaic backsplash in my kitchen. He helped me through every step of the process - from calculating how much tile to order to even explaining the best product to use to clean it. He expertly installed the tile, working neatly, and meticulously cleaning up after the install was complete. He takes great pride in his work and the finished product speaks for itself. My backsplash looks gorgeous and I have received so many compliments on it. I could not be more thrilled! I recommend him without reservation.

Excellent selection of tile for kitchen and bath. Many…read moreimported from Italy. When we worked with them we needed traditional tile - not sure if they have a similar selection of large format which is now trending. Nice displays shown in the showroom with tile style and color combinations. If you bring measurements they will help choose the tile design and amount needed. Roma sells tile but does not directly install -- many can be found on thumbtack or facebook marketplace.

Really nice folks ready to help find exactly what I needed…read more Good inventory to look through. I like the way the tiles are displayed.

Great quality - got my room done in a week within short notice. Fair pricing and good work. Did…read morewall repair, paint, floors, window repair, threshold, trim, cut my door. Highly recommend. No corners cut. I asked to leave a few things (doors, framed box under window) so we can decide what we want to do. Again, highly recommend.

Neftali gave us a professional estimate with fair pricing.He is very attentive and personable. We…read moremade a commitment to another company but will definitely consider him for our next project

Straight up professionals. Showed up on time. Finished work when they said they would. Work came…read moreout better than expected! They were very respectful of our home and went above and beyond keeping the area clean, washing hands and wearing masks the whole time. I plan on using them again for another project. A+

My parents in Miller Place desperately needed a makeover of their kitchen.My brother and I decided…read morefor their 40th anniversary to help them redo their kitchen. I was put in charge of getting the tile done. I was recommended LITP by a friend n the area. When they came down to give me an estimate I showed them a couple photos and tiles I liked. Of course I have very expensive taste and the tile I liked was very expensive. They offered a very similar tile, that was half the price (I couldn't tell the difference between the two). I was very grateful to save all that money. I am not one to typically leave reviews but that is my idea of going above and beyond and deserved a review. I don't live in the area, so they offered to video chat with me to show me the progress and eventually the finished job. Job was done in a couple days and came out better than expected. My parents love it. Now the pressures on my brother to get the cabinets done!

Of course I found this business on YELP where else would I look? At first I was a little skeptical…read morewith only 7 other reviews, which is not much to go with. But after reading those reviews in its entirety. My husband and I decided to give them a call for an estimate. I spoke with Joe the owner of The Paint Pro's. He was able to come out and give me an estimate that same day which was awesome. He arrived at the scheduled appointment time which is always a plus. We told him what we wanted painted but we really didn't have any colors in mind we just knew we needed a paint job. Joe suggested some colors that I would have never considered and little did we know that we would go with those suggested colors and our walls would look amazing. After the estimate the next day we decided that we wanted to go with The Paint Pro's. The price was very reasonable and if Joe feels that you don't need a wall or a room painted, he won't paint it, it not about painting more rooms to get extra money with this company. Joe had such an amazing personality. He was very pleasant, had a great sense of humor and was very knowledgeable about paint. Joe came that same day we called him and spackle the walls. The next day he arrived and began. The job was suppose to take two days. However, Joe finished everything in one day. Communication was excellent and he explained everything he was going to do and everything he was doing. Joe went above and beyond and definitely exceeded our expectations. I waited to write this review on purpose because I wanted to wait and let the Paint settle and look at it in every angle and under all the possible lighting and I have absolutely no complaints. Would I hire The Paint Pro's again. Absolutely

Joe did a professional job in my house. Completed the work in one day…read more Would recommend him.

Christina and Crew were amazing. From start to finish , they were extremely professional ,…read moreorganized and Carlos and guys were extremely neat. Price was right too. Definitely would recommend them.

My husband, Mark and I did our kitchen a month ago and I can't express. What a wonderful experience…read morewe had at old Stone. Christina and the girls were absolutely amazing. They have a large selection to choose from. They were very professional and reliable. We are totally satisfied with our purchase. Thanks to old stone !!! we highly recommend going to a Old Stone if you're looking for a beautiful kitchen

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.