I like tobacco Hut the new owner Kevin is amazing got some vapes and they didn't work did…read moreeverything he could to make it right would definitely recommend this place always willing to help the customers!!

Buyer beware. Defective hookahs and over priced tobacco. They won't exchange or return defective…read moreitems. Highly recommend to not shop here.

Extremely disappointing experience with Smoke Island on 11230 Georgia Avenue…read more My husband called around 11:00 PM on a Wednesday night - well within their posted hours (they advertise being open until 2:00 AM) - just to confirm they were open over Easter weekend. Despite calling during business hours, the person who answered was immediately rude and dismissive. It got even more uncomfortable when my husband asked about a few products. The man on the phone suddenly became suspicious and started speaking to him like he was a police officer or a narc, which was completely uncalled for and honestly quite off-putting. What makes it worse is that the exact products he asked about are clearly listed on their website for anyone to see. So, the attitude of the man speaking with my husband - and his defensiveness - made (and still makes) absolutely no sense. If you're going to advertise late hours, you should be prepared to speak to customers professionally during those hours. Customer service like this is a great way to lose business, and we won't ever be returning.

I went in for 5 seconds grabbed one thing, looked around, Put them item back and left. A man who…read moreworks there then runs out yelling "Yo are you gonna pay for tht" accusing me of stealing...

I was sold old Vuse pods. I know they were old because of the packaging. I asked they were old and…read morethe clerk inside said he ordered the darker packaging because they were stronger and that's what people have asked for. I didn't really believe him. I just hoped for the best. Vuse pods have new lighter packaging. Anything with the older darker packaging is old and stale. They should not be selling them to their customers. They are more than likely expired , mine were. I wasted my money.

Small shop at the far end of the Maryland Farms shopping center, next to Campestre Chicken. The…read moreleft wall is devoted to hookahs and shisha. The back counter has vaping equipment and supplies, CBD products, and a very limited selection of pipe tobacco. No cigars, and if there were cigarettes, I didn't see any. Of course, I wasn't looking for them. The left wall has a wide selection of um, er, other smoking implements for those to whom 7/1 (in Maryland) is the new 420. Reasonable prices and helpful service. It's a short walk for me so I will surely be back. It's worth stopping by if you are in the market for what they offer.

This place is probably good for a lot of other things but there cigars are absolutely garbage i…read morethink there cigar humidor can't be working because I haven't gotten a fresh cigar out of here yet come people we have got to do better

-0 stars. Let me preface this review with THIS... my first…read morevape pen purchase was LESS THAN 10 DAYS AGO! That pen stopped working correctly. I thought maybe it might be due to a faulty/defective chamber, so I went to the store Mon 2/8/21 to speak w/owner/mgr, letting them know I must have received a dud. The 2 folks working there ask me to return the following day after 12 noon. That visit, I told them I'd just get a brand new chamber during the interim, just to see if that worked any better, and return later, to address the issues with the owner. They said okay. Once home, I open the package, pop it in, surprise... that brand-new chamber was EQUALLY DEFECTIVE... and literally fell apart in my hands as I was holding it. This brings us to today...Wednesday. I called 1st, to ensure "BossLady" was there this time.(since the entire experience and her customer service was so funky and foul... I'mma just call her B.O.Pun intended!) They tk a msg, w/she'll call me bk shortly. Abt 20 min later I got a call from the same guy, Id spoken w/in person, on Mon. He remembered exactly who I was, told me B.O. STILL wasn't available, but an employee named "Lindsay" could handle the return/exchange, and rectify the malfunctory device issues. I said ok, I'd be there shortly. Once at the shop, Lindsay, recc by B.O., is friendly and helpful, as a vape expert. She quickly apologized for my pen, sold by a diff employee,(who suddenly they say no longer works there) tells me that that was a known faulty device, and wldv sold something entirely different that she uses herself, which also happens to be the very same price as what I paid. Here's the issue. After taking my merch to the bk, to show B.O., who refused to come out and speak to me in person... Lindsey says all B.O. will do, is tk off 5% on ANOTHER brand new device! (now remember...mine is STILL NEW‍) She actually expected me to spend additional $$ patronizing her store for the THIRD time, in less than 10 days , to buy yet another item, equally likely to be defective, for which they undoubtedly, also deny culpability. They currently hv a handwritten sign that says no returns no exchanges...and this sign is new... It was never there initially. Quite clearly, the non-existent policy is NOT bcz of covid., as no one in the store took issue w/handling the very vape pen Id just had in my own mouth. Instead, I'd venture, it's the result of knowing they sell CRAP products, and stale tobacco merchandise, intent on committing FRAUD, theft by deception. Had this been handled appropriately, It's likely, I'd spent an even higher amount on a NEWER vape pen, per recc by Lindsey, as I trusted her knowledge and sound judgment...IF....B.O. had at least given her permission to credit the amount I'd already spent, toward the purchase of a new device. B.O. refused. After repeated failed efforts to coax B.O. out to speak w/me directly, I decided to go thru my bank directly, to have the transaction returned as fraud, since it was. Shameful, given that the onus lies with the merchant who sold me the problematic merchandise. I also found it hilarious, that B.O. wldnt show her face, didn't even want me to so much as know what her name was initially....AND sent Lindsey out to do her job and definitely her dirty work, while she stayed in the office hiding under her desk I guess? I later learned, B.O. has a penchant for abusing the power of the Laurel PD, to resolve her customer service issues, rather than deal with the customer directly. She just literally calls the police on people!! Can you imagine how things could escalate w/some individuals, if that were to happen? B.O. is a trip...and I can't imagine why any non-korean wld ever work for/with her, especially when this chick refuses to do her own damn job, but will sic some "Outsider-Muscle" on customers, in an attempt to do her bidding.... seemingly making them, the scapegoat.(MANY Korean establishments love to do this...as a way to displace the responsibility and blame they know they'll encounter w/their questionable, unethical, and flat-out FRAUDULENT businesses in communities that do not represent their own). So they leave this young lady to deal with a disgruntled public over products they know are garbage, when they alone are responsible for the merchandise stocked in their store. Do not patronize such businesses, owned by ANYONE who employs such unethical practices. They are committing fraud, and theft by deception. Which is illegal mind you. This review was based on principle alone, to prevent others from patronizing them all together. If they cannot honor ALLLL of their customers, and the $ we spend on their products...they do not deserve the honor of receiving our dollars. I guarantee you her business ethics are different in a predominantly white neighborhood versus a black or racially mixed one of Laurel. She does not deserve to make a dime from this community and she needs to be put out of business!

DO NOT GOT HERE FOR CARTS: they not real THC. I bought a 3.5 muha here once and they make me think…read morethe are real by covering up the THCA label with a price sticker. Crazy how I almost bought one for half off...

Twin and I came through, customer service was amazing, and the inventory was bewitching. The lady…read morewho assisted me was very personable, & accommodating.

I had been looking for a simple corncob pipe for a while. J Cigar carried a few different…read morevarieties, and I bought the biggest one even though it was $16 (overpriced). They also had many cigars, glass pipes, hookah supplies, and tobaccos for all of them. They even sold e-cigarettes. The guy behind the counter didn't know if they sold corncob pipes when I asked him, and then when he asked the owner, the owner proceeded to yell at him in what I assume was Arabic for what seemed like a minute. But he finally found them, good thing, because it was getting awkward for us non-Arabic speakers. I might go back for some tobacco just because it is in the mall.

My friend and I were looking for vapors for our upcoming vacation. The gentleman who worked her…read morepeaked out interests when he showed us the collection of pink vapors. Of course we could not resist, but at least he gave us a sweet deal and free oil!

Definitely not the place to go for cigars. Other than that maybe for your vape needs you can hit…read morethem up .

Excellent service and excellent inventory. The people who work there are so friendly and helpful.read more

The store is an amazing store and the owner is awesome. I love that they have all kind of lighters…read moremy favorite late 30s torch lighter Windproof lighter. They have it for very cheap price. I will definitely come back and shop more at the store they give me water for free.

It's a really nice place if you need a quick cigar fix if you can't make it to your normal place…read moreand the customer service is absolutely wonderful

There is nothing like walking into a place where you feel welcomed. These guys have the best cigars…read moreand gifts. Cheers to this brick and mortar and the great experience. I can't wait until their lounge opens post COVID stuff.

Eldersburg Lounge the absolute best. Manager Zach takes care of everything. Very pleasurable…read moreexperience.

Overpriced. For two vape units I usually pay $40. They tried to charge me $70. Up to you.read more

I really enjoy coming to this shop especially because there are so many beautiful pipes and cute…read moresmoke sets. I also enjoy the trays and electric pens.