Whatever you do, do not use these people! They made an appointment with my husband the day after he…read morecontacted our home warranty people and they said they would be there between 10 am and 3 pm on December 15th and they never showed up. My poor husband literally wasted his entire day. I finally got these peoples business number and they don't answer the phone, instead they respond to text messages. I was texting them everyday until I got an answer and this lady said that my work order must've gotten lost. So we made an appointment for the 27th of January and she said since they are only open between 10am to 3 pm, that's when they would show up and she would personally call me when he was headed my way. Here we are 3:03pm and no phone call, no response to my text, nothing. These people are unprofessional, unorganized. Do it if you want to waste your time but here I am slowly coming up on two months without my dishwasher and they don't care about my time. He'll! My warranty people are no better if they keep doing business with these people.

Yesterday Chris from Evans Appliance Repair came to my home to repair my Samsung refrigerator ice…read moremaker.... the appointment center was prompt in calling me, Chris arrived as a professional, Chris explained everything to me and the repair cost was less than I expected. I would highly recommend this company for all your appliance repair needs. Sam in Augusta, GA

I've had Doc Savage service our AC/Furnace before a few years back and this experience was the…read moresame. Very professional, very courteous and never a push to upsell while still rightly recommending a service agreement to help save money in the future. You really can't go wrong with these guys and their training is obviously second to none. I'd recommend Doc Savage for any HVAC work, large or small. Don't take chances with your hard earned dollars! Use the best!

"It is under warranty, but my manager still insisted I charge you something." - Doc Savage…read moreTechnician Had Doc Savage replace my AC unit a short while ago, which included replacing my thermostat with a Doc Savage-branded unit. Recently the thermostat started turning off automatically, most likely due to low batteries. Due to the way that they installed it, I was unable to get the battery compartment open and was forced to call them to come out and service it. It cost $99 dollars for them to come out, which is annoying but typical, and I was assured on the phone that should be my only expense since all of my equipment is still under warranty. The technician came by this morning, and after examining the equipment he said he thought it was a low battery issue. He then told me that he could see that when they installed the thermostat, they also installed a power line that would eliminate the need to deal with batteries at all, they just never hooked it up (and remember, this is all Doc Savage purchased and installed equipment - the "they" is Doc Savage). NOBODY even told me that was an option when they installed it, or asked me what I would prefer. The technician finished his work and told me it would be $99 for the visit, which I knew, and then $74 for actually fixing the issue. I told him that his office told me over the phone yesterday that all my equipment is still under warranty, to which he replied that he would need to call in and check. He went outside and placed his call, and returned with the line that I opened this review with: "It is under warranty, but my manager still insisted I charge you something." WHAT. THE. F***. He said in an attempt to "meet me halfway", they would bring the extra charge down from $74 to $9. I don't like to take out my frustrations with a company on their rank and file, so I just bit the bullet and paid the extra $9 (for a total of $108), and I hope Doc Savage enjoys it, because it is the last money they will EVER see from me. This entire experience should and could have been avoided in the first place if they had installed the unit properly, and/or asked my preference as to whether I wanted battery or hardwired power, and then to essentially steal from me by admitting that they shouldn't be charging me at all, but the manager insisted??! Yeah I'm done with this company, and I strongly advise anyone reading this to avoid them as well. The technicians are nice, personable people, but there's something deeply wrong with the management.

Scott fully repaired and explained the full repair process and was very fair in his pricing for the…read morerepair. I called him and he arrived the next day as discussed when I placed the call. I cannot ask for better more reliable service.

Prompt, efficient, honest. We absolutely will call Wrenn again when we need HVAC work.read more

Tried to call number listed on google maps and it's out of service. Used the info link and the…read moreservice number kept ringing and hanging up. If this is how difficult it is to try and reach a technician, I cannot imagine how difficult it must be to get them working.

My washing machine had an issue with not draining or spinning, so I read a couple reviews on Total…read moreHome Appliances web site and called them. They came out within the hour to diagnose my washer. It turned out to be an easy fix and I was so pleased it didn't need a part. I was charged the call out fee. Courteous, friendly, prompt and professional. If I have another need for repair or sales, I will call on them.

They did a great job. FAST responders! I called about our dishwasher breaking and they showed up…read morewithin the hour and then the part arrived the very next day. They were nice people and I liked the fast service!!! Highly recommend them!! It's hard to find this quality of help anymore!!

DO NOT waste your time calling this company. They are a small company and a huge joke. They…read morecharged me $75 to change batteries in my thermostat. They claimed dogs peed on my air conditioning unit outside so my home warranty company will not pay to fix it. It could have been wild animals.

I asked for an estimate of a complete attic rewire. We-also had a faulty circuit to be repaired…read more The electrician inspected the wiring in the attic.He provided photos of the wiring trouble spots. He gave an a great estimate for the attic repair. He fixed the faulty circuit breaker. The electrician was professIona's and friendl. He took time to explain the issues and the repair plan. Id recommend to this company to anyone needing electricial repair for a fair price.The customer service was amazing.