Jason and his wife are really nice people. She helped us through the insurance process after a…read moresmall wreck

So thankful for small town body shops like this one! They are the best! We love to support local…read morepeople in our great town! Disaster struck and I thought my car would be a total loss but Jason and his team was able to fix my vehicle like brand new! So thankful for the good work and extra care! And willing to work with you to fit your needs!! Very thankful!!

If I could give this place zero stars, I would…read more DO NOT EVER GO TO SOUTHLAND BODY SHOP ON W OXFORD LOOP!!!! The plastic around my windshield that holds it in place got popped out of place from the ice storm. Today, I went to go get my oil changed at Dipstix on Jackson Avenue, where I have been going to get my oil changed all four years that i've been at Ole Miss and they have been nothing short of exceptional! So, when I was there, I asked them if they could just look at it to advise me on how to go about getting it fixed. Every employee who was working came and looked at the windshield and advised me to go to Southland body shop to get it fixed. They said that it was a simple job, and that the plastic around it just needed to be taken off and put back on correctly. I took their advice and I went. Upon arrival, everything seemed fine. I spoke to the owner, Ronnie, and I told him what the issue was and he came out there to try and fix it. He grabbed two tools, that looked like plastic ice scrapers, and began banging on my windshield with them. I expressed my concerns for the way he was going about it, because it looked sketchy. Additionally, because I was worried something like this would happen I videoed him. He assured me that he could do it, and that it would cause no harm to my windshield or car. However, he ended up cracking my windshield. I have had this car for five years and I have never cracked my windshield. When I brought it to his attention that he cracked my windshield, he said, and I quote "no good deed goes unpunished" and insisted that the crack had been there. I explained to him that I had him on video cracking my windshield, I had a picture of my windshield from last night, and that I had just left Dipstix and that they would all vouch for me. He called me a liar. I went back to Dipstix and showed them the new crack, and they all agreed that it was not there before I went to the body shop, that they said that they would never refer anybody to this place ever again, and expressed how sorry they were for sending me there. They advise me to get legal council, especially after I told them the way Ronnie spoke to me when I told him he cracked my windshield. This was so frustrating for so many reasons. But the main one is this... In my experience, when it comes to being a female and going to handle something regarding a vehicle, most male workers do not expect you to know what they're talking about. Women often are not expected to know anything about cars, and are often spoken to in the most condescending manner when dealing with male body shop workers. This was the case for me and I did not appreciate it. I just left Windshield Magician on North Lamar, and they confirmed that his manner of attempting to fix my windshield was what broke it. They were so kind and extremely sincere, and I would recommend them to anyone!!

I went to several places to get an estimate when I banged up my car last week. Southland not only…read moregave me the cheapest estimate but also was the only body shop where the employees greeted me with a smile and gave me very helpful advice. As someone who knows very little about cars it put me at ease. Overall their service is excellent, they work quickly, and they're overwhelmingly considerate. If you're a student who is worried about budgeting when it comes to repairs on your car I definitely recommend Southland. The actual price I paid was MUCH lower than the initial estimate they gave me, which made me and my parents very happy. I definitely think Southland is my new go to spot in Oxford if I ever have car troubles!

Did a fantastic job on my sons GMC Sierra Truck was in for…read morerepair and was quickly repaired and returned to my son who is attending Mississippi State in a very timely manner Great shop and Timothy has outstanding customer service Would recommend this shop to anyone

Great and friendly service. My truck was side-swiped while parked on the street, pretty extensive…read moredamage. The total repair took about a month with Tim ordering parts and working on my vehicle when he could to make the repairs happen as quickly as possible. He kept me informed throughout the entire process. My truck looks great. Highly recommend!

This is the worst business and group of people I have ever met. They towed my truck from my…read moreapartment complex when there was no parking left due to a busy weekend. When I went to go pick it up, they were rude and had negative customer service skills. The man I talked to appeared to be the owner and he couldn't give more than one word, angry replies. Then told me that it was going to be $305. CASH. What kind of business is charging $305/tow with a lot full of cars and doesn't accept a credit card?!? Without a doubt these guys are avoiding taxes and should be shut down; both for legal reasons and because they have the worst customer service, people skills, empathy etc. Do not take your car here, do not give these people your hard earned money. And if you do get towed, be ready cause these guys suck. Also, the ATM down the street doesn't work and its the only one in a 10 mile radius.

Terrible customer service, charged way to much to get the vehicle back that they towed, and also…read moreonly took cash. Awful and rude.

Took my 2007 Toyota Yaris to Windham Body Shop in New Albany Ms. 38652, to have some body work…read moredone, fix the driver's side head light and new Windshield. Mrs. Debbie gave me 2 quotes one with the cost of windshield and one without, she was very helpful explaining cost of parts and labor. The owner Mr. Robbie Windham said it will take about 2 days, and he was able to finish in 2 days. The work they did was amazing, they went above and beyond. The body work was done perfect, they fixed my hood, around the tier and driver's door. I can open my door from the outside handle now and roll down my window. They fixed my headlight, so I didn't have to buy new one. They Recommended that I get new tiers they needed to be replaced. The amount they charged me was under the quote price. I highly recommend Windham Body Shop. This is the second vehicle they have repaired for me the other one was back in 1990's. Thank you!

Windham Body Shop came highly recommended to me by an experienced mechanic. My 2022 Elantra was…read moredamaged after hitting an animal, and they were able to quickly get me back in my vehicle. There was extensive damage, and they completed the repairs within a week and a half. The ladies at the front desk were also very helpful when I called with questions regarding insurance and the process which I was unfamiliar with. I had no issues with either Windham or my insurance company and I would definitely choose Windham for future body work if it was necessary.

Bad customer service, passes card processing fees onto the customer without any prior notice…read more Repair took an extra 2 weeks from original estimate, which required an extra two weeks out of pocket for a rental. Rude when you call to work with them, they most definitely took advantage of a 19 year old out of state college student who had no help throughout this process by anyone at this establishment. I'd stay completely clear of this business if given the choice. Misleading, rude and only concerned about the check from the customer instead of the customer themselves.

Oxford Highway 30 Repair is taking care if my 2017 Audi Q3 right now, and I've been impressed with…read morethe customer support level and the constant updates right when there is one. Granted the car hasn't been finished yet, but I've received updated pictures, and I give them all my support and 100% satisfaction so far.

Last 2 times we have used this business, we have had to return because something was not done…read morecorrectly. They should enhance their quality control. We did not have these types of issues under the previous ownership.

Took my 08 VW Passat in for passenger fender/door damage from an accident. Here's what I…read moreexperienced with both the quality of the work as well as the service: The service was all around fantastic. Everyone greeted me with a smile on their face as I walked in. I was immediately helped and given a set date when the car would be ready, which is incredibly helpful with a busy schedule. Though the car was finished one day late, I was informed ahead of time. Great communication. I had an additional problem with the car (was not caused by the accident, and not their fault) and took it back in for a re-evaluation. They promptly took the car back to look at it, and fully explained to me (and showed me) the problem going on, and some courses of action at no extra cost. In my eyes, they are an outstanding team. The quality of the work was borderline immaculate. The fender assembly is all fixed up/replaced and the paint blending was far better than I thought it would turn out. It makes sense why Advanced Collision has grown so large. The school (MSU) does bring in more business, but their customer service and care for their job really sets them apart from the rest of the auto repair world.