Even if they changed their business practices i would never trust them again. Had them install a…read morenew transmission in a Chevy diesel 6.5, they broke every wire in the harness going to transmission, they repaired the harness with butt connectors & electrical tape & never mentioned a word about it! They also pinched the starter wire between the block & transmission! & to top it all off they used the old torque converter. Who does that? Charged us 5500.00 & caused us so much down time & extra costs in repairs for damage they did. Granted, you can always blame the mechanic assigned to perform the work, but it's always the owners name & responsibility to verify the work was done properly. Which they failed miserably. Because of their unprofessional attitude, the way they treat customers, i don't appreciate being yelled at or threatened. I do have witnesses, the corners that were cut, & repairing the other damage caused by their carelessness, not checking over completed work before it leaves their shop, is it any wonder so many people go to rapid to have work performed professionally? Go ahead & roll the dice if you want, but if you want to gamble, there's casinos in town. Your odds of winning are no doubt greater there!

Took my Mazda in because there was an issue my husband wasn't sure of. The mechanic was able to…read morefigure it out and replace the part within a day. Excellent work. Great value. Very happy with the service.

I was having car trouble on my way home from South Dakota to Utah. We called up the shop and the…read moreowner, Nate got us right in to check it out. He ordered the parts, got us safely to a local hotel and fixed the car over night so we could be on our way in the morning. He even picked us up at the hotel. Thank you so much.

From the owner: Lynn's Auto Repair Inc Provides Auto Repair, Auto Diagnostics, Tune Ups, Oil Changes and Car AC…read moreRepair to the Gillette, WY Area.

Terrible shop with the worst mechanics, I was deployed and my ma wanted to do something nice for…read moreme. She took the truck to the shop and they were supposed to fix the rear main seal and the water pump. They proceeded to tell her it wasn't the rear main seal and that we needed a new oil pan. Charged her for what should've been a gold plated coil pan and then they didn't connect the air intake properly and also jammed the mass airflow sensor in sideways. When I had gotten my truck back after deployment it was gasping for air we found the air leak and fixed that particular problem. However I ignored that it had a new rough idle and it just threw code for both banks and that's when I noticed the mass airflow sensor. whoever the mechanic that worked on my vehicle should never be allowed near a vehicle again. The amount of items he was negligent towards not to mention the lack of finesse with the parts he reapplied show he does not have what it takes to be a mechanic. I was so mad initially with how I got my truck back i didnt ever want to acknowledge my truck went to that shop I now regret not taking it back and forcing them to fix what they had done.

My vehicle had some diagnostic issues and by simply calling he explained to me what EXACTLY was…read moregoing on. Whew! What an amazing mechanic! I would highly recommend this shop to anyone! I offered to pay him for his time but he literally answered all over the phone. If and in the future I will bring the vehicle in for any other further issues!

Platinum is the only place in Gillette that I will take any of my vehicles. I bought 2 of my…read morevehicles there for a no hassle fair price and they have been more than fair when I take them in for service or any type of repair.

Platinum Auto garage they've always been honest and fair. Good quality work never had any problems…read morethey care about you and they care about your vehicle and that's how it should be. I've been going there for many years and plan on many years to come thank you for your quality work.

Always a pleasure. Thank you Red and Ben for fixing my ride so quick and making sure it's not gonna…read morebreak down on me.

I was impressed with there professionalism, knowledge and friendliness. I was very happy with the…read moreservice provided.

If I could give zero stars, I would. I wasn't even a customer -- I was just unfortunate enough to…read morebe on the road near one of this company's tow trucks on I-90 on my way to Spearfish, SD. Their driver was weaving between lanes, tailgating, and speeding like they were in a race. It was reckless, dangerous, and completely unacceptable for someone operating a massive vehicle. I managed to get the company name from the truck, but there were no identifying numbers or contact info visible -- which makes me wonder if this kind of behavior is something they're used to hiding. If they treat other drivers this carelessly, I'd hate to imagine how they treat customers' vehicles. I wouldn't trust this company with anything, especially not my safety or my car or the van he cut off and almost caused a major accident. Do better.

I have had some issues with 2 different vehicles this year, i called Dads and they got me in…read morepromptly, they were very professional and Clean working on my Van, at the same time I had borrowed a vehicle from a friend and it broke down, and since I had borrowed it, I fixed it! I called Dad's, and they had to Tow it to the shop, they got it running and went above and beyond , to explain stuff to me, and to make sure I had all the warranty stuff for my friend for what they had to replace, They have a great group of guys, and I would highly Recommend them, For Towing and or Mechanic work! 5 STARS!!

We had a screw in a tire as we were leaving an RV Park. I was able to fill the tire up and my wife…read moregot us an appointment. Josh got us in right away and we were on the road in 45 minutes. They repaired the rear dual tire with the 5th wheel on. It was less than $35.00. Thanks so much Josh and staff!!

The biggest thank you ever from a stranded wife on I 90. You…read moreGuys are absolutely amazing. Quick unbelievably efficient and just an all around bunch of great guys. Thank you so much for the quick rescue!!!

Another awesome experience at Octane Garage! They completed an oil change and this place was the…read moremost thorough I've been too! The inspection report is something I have never seen other places do, even attached pictures to show you! That part is super cool and helpful! Austin and Rylea, I think is her name, were super helpful and very nice and professional! The lobby area was really clean and inviting, which again you don't see a lot of! Definitely check them out!

We came up for a swim meet from down south far from home and had problems with our Ram wheel seal…read moreand bolt came out of brake caliper. They were able to get it in and fixed that day. Fantastic service and very polite. Thank you so much.

Got an alignment today, after alignment there was three warning lights on my dashboard…read more The store did not disclose that they cannot reprogram that computer on a Toyota. I called the store and complained ended up taking my truck to another shop to get realigned and the computer codes cleared. Turns out they didn't even align my truck completely correct. Paid for an alignment that meant nothing at Les Schwab waste of $125. Ended up paying for another alignment at another store that could clear my codes because the alignment sheet showed that Les Schwab didn't do jack shit to my truck as far as aligning it.

They knew what to do and did it in a little more than an hour. I would go back for service again.read more