I asked Julie to assist in faxing documents to State Farm annuities on the advice of State Farm…read moreannuities... instead of assisting me to fax the documents, she originally agreed and then refused to assist me. I do not have a policy with Julie, but it is a States farm courtesy service...

Always such friendly and great customer service. Julie cares for us as people not just clients and…read moreit shows!

I have been a client for well over a decade, but they don't treat me like they appreciate my…read morebusiness at all. It is VERY difficult to get someone who is available to answer questions. I finally complained to them about not receiving a call back the same day, and they responded by not calling me back at all. I'm looking for another company.

I have been using Bender insurance for around six years now and they are amazing! I had absolutely…read moreno experience with insurance before this except for basic auto and renters insurance so when everything was escalated after buying a home things got stressful. I couldn't just get basic everything.....they had to tell me this in a way I understood. I work with Edlin Bennett and I will tell you what. Some of my questions are on the beginner side but she never makes me feel that way. She helps me understand what is going on so I can learn and grow as my family grows. Her customer service is amazing and if you looking for someone that will help you in stressful times this is the place.

Ken at Enterprise has been my broker for many years and is good at matching auto insurance to my…read morefamily's personality. He knows which inexpensive insurance companies offer the least hassles when you need them to pay up. He is trustworthy and his staff is available at odd hours. Also known for finding insurance for high risk events. He's a genuine person and as far as yelp not allowing you to rate people you are affiliated with, I have to say he makes a great business friendship. If you talk to him any length of time you will find for yourself he is genuine and a real deal of a guy. I believe this is an objective opinion despite the fact my family thinks highly of him as a person and not just as our insurance broker.

This business is easy to pass up with the tiny office space in old Roseville but I recommend that…read moreyou make it a point to stop in for an insurance quote sometime. My father recommended me to Linda (owner/operator). She has been taking care of him for years. And he is no easy customer when it comes to insurance claims. Between insuring his own cars and those of the three of us daughters he has had many claims in his time. Although I have never had to file a claim with Linda I have heard from my father that it is quite a smooth process with her help. Recently I turned in my transcripts in hopes of getting the good student discount and when I called Linda to ask why it hadn't affected my monthly account draft she told me that she found out that I didn't qualify for good student because I am married. I was okay with this since it was an honest mistake. But Linda insisted that she send me a check for the amount which my discount would have been for that month. This is what I consider superior customer service so I will definitely continue going to Linda for my insurance needs and I suggest you do too!

My homeowner's insurance policy was canceled by my 5-year running National company and the only…read moreoption I could find on my own nearly tripled my premiums through the California Fair Plan. I thought it was rather odd since my house is in the city limits of Auburn in a standard residential subdivision. I saw a post regarding Mr. Holliday's office on Facebook and decided to call him. So glad I did! It turns out the State Farm was still writing policies for certain properties in the city limits and Don took the time right then to answer some questions, run up a quote, and then, upon my approval, bound the new homeowner's policy on the same call. I was impressed by Mr. Holliday's professionalism and good natured demeanor. So glad I checked out his Facebook site and the many recommendations! I add my 5-star rating to the list! Thanks, Don!

So here is why I'm giving Don a 1 Star review. This all started when our lender recommended him to…read moreget our loan approval for our home. It went well after the first month. Second month we were over charged over $100 on our auto debit, so we called Don, he told us that it was an accident and that we will be credited the difference on our next billing cycle. So here we are on our Third month, about a week ago State Farm sent us a letter (via mail) that our policy was being cancelled, another phone call went to Don to clarify the situation and once again he said that this was all a misunderstanding and he just needed to resend docs required by State Farm. Now today happened. We were expecting that the auto pay would pull today and it didn't, so we went ahead and just called State Farm directly to see what's going on. We were notified that our policy was on the schedule of being canceled, like the original letter that Don supposedly said was a misunderstanding. So if we didn't do our due diligence we would've been out of coverage and God forbid something happens. We take our coverage very seriously and we pay our bills on time and if not early in some cases. I'm sure that Don is probably a great person and is very well liked. But this is business, a business that he has failed to manage. Maybe our account wasn't important to him? Who knows. Anyway, we called Geico and they were very happy to have us back, they up our coverage, gave us a better rate and now we are happy again. The days of dealing with unreliability is coming to an end, just ask Blockbuster

Superior Customer Service from Lindsey and her highly knowledgeable team! They were always able…read moreto get me the best rates; especially in this challenging insurance market. They saved me lots of money and eased my stress with maintaining coverages for all my needs.

We were stuck trying to find an insurance solution, then I received a referral to Lindsey at…read moreHutchison Financial Group. It was like we found an angel! Lindsey was so knowledgeable and friendly, she provided an answer to or needs and even said she would be available to help if we ran into any problems/questions. Thank you Lindsey!

I have been acquainted with Tami and the McNeil family since the early 80's. I have always admired…read moreher friendly but no nonsense attitude. When my wife and I were ready to buy our first home, Tami was the first and only broker we looked at. Thanks in large part to Tami, after several months of dealing with a very unpredictable and difficult seller, we finally closed on our home. Tami kept us in the loop and informed through the entire backbreaking ordeal, and we couldn't be happier with the end result. If you are in the need of a mortgage or refinance, look no further than Tamara McNeil at Big Valley Mortgage. Thank you Tami for all of your help in getting this nearly impossible" deal done. You have made our Holiday!

We scheduled an appointment with Tamara and confirmed with her the day prior. We drove quite a long…read moredistance to meet with her as scheduled and she never showed up. Concerned, we left voice messages and text messages to make sure everything was okay on her end, but she never responded. We are very saddened by this careless and indifferent attitude from her, as it was a complete waste of our time and travel.

I would like to give praise to Shaun Morrison and Nima Bejgi of State Farm Insurance Company. For…read morethe past several years, I have had four policies with State Farm which are handled by my agent, Nima Bejgi. I have had nothing but excellent service with Nima and State Farm. Nima has always been very responsive, truthful, helpful, informative and oh so patient with my many questions. I feel very fortunate that Nima is my agent and that State Farm is my insurance company. Thank you, Nima, you're the best!

Super helpful and supportive with all of our insurance needs. Shaun and Nima couldn't have been…read moremore kind, patient and understanding, thank you both!