My kids absolutely love it here quick service, and yummy treats! Also check out the Popsicles in their freezers!

I returned to this location after my last review. The owner contacted me, and resolved the situation regarding the young employees that were working there and evidently needed more training. The owner cares about his business and the customers' experience. Their frozen custard...the best, it's Whit's! Original review: "We've been to this location twice. The first time it was a fantastic experience, the owner was working at the store, the service was friendly, and the store was clean. We went on Mother's Day in the evening, and the experience was different. There were four teenagers 'working'. Service was not friendly, the store was dirty (tables and floors). The employees were loud and unprofessional (goofing around, using cell phones, and playing with each other's hair). The other clients at the store looked uncomfortable. Hopefully, these young employees will be better trained." read more

Best dessert place in WGV! Love all the different flavors. Employees are always polite and do a great job! Relaxed atmosphere that makes it feel more neighborly than corporate. read more

We absolutely love Whit's. Yet the manager could use a lesson on customer service. She is so busy socializing that what I am guessing are high schoolers working their tail's off. Not a great leader or role model. Kudos to the kids working hard!!! Oh-I guess the manager is the owner--my statement holds. It is not the first time we have been there and the so called I guess "owner" is busy socializing or rude. Her reply stands for itself. Heaven help those kiddos. read more

Highly recommend ! This location is clean, beyond customer service satisfactory , and of course everything taste amazing!

This was a terrific custard spot. Interesting flavor combos. Today was carrot cake and it was so tasty! Really wanted the Almond Joy but it was sold out. Settled on the Hawaiian luau and did not disappoint. Got it mixed. Well blended chunks, but not over done. The custard had a perfect mouthfeel of smooth silky texture. Nephew got a banana split mixed (see photo) it was spot on. Really intrigued by Cheerwine float. May have to come back for that. Worth the stop and will come again. read more

Whit's Frozen Custard- St. Augustine - Banana Split mixed - Desserts Near Me - St. Augustine, Florida

The staff is always nice and the ice cream always cold. The Tocoi Creek Madness is a fan favorite.

The ice cream sandwich are bomb! They always have the best flavors. They have me coming back over and over.

Was 5 star great until owner changed, now let's 16 year olds run the place which equals fair service, sloppy preparation and no interaction from staff. read more

Delicious! They always have good flavors. The staff is always nice. It's a cute fun atmosphere.

So excited to welcome Whit's to the WGV area. The store is gorgeous and in such a great spot. The owner and staff are lovely and welcoming. Whit's frozen custard offers vanilla and chocolate custard daily, along with a daily rotating flavor. Cups, cones, sundaes, shakes, floats, and blended Whitsters. The specialty names are localized too, like the pictured St. Augustine Sunset (vanilla custard with hot fudge, raspberry and macadamia nuts. The Tocoi Creek Madness was named in honor of our new high school with peanut butter and PB cups! (Go Toros!) Highly recommend and can't wait to return! read more

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Delicious frozen custard, great menu and yummy daily flavors! My favorite spot when I'm craving some ice cream!

I recently visited Whit's and their frozen custard was delicious. It was Almond Joy day so I had to try it. There are so many flavors to choose from. The staff was super friendly. It's a cute place and very clean. read more

The Whit's frozen custard is amazing and reason enough to visit. But what makes this place extra special is the people. Teresa and Jamie are great people and pillar's in the community. They can often be found at the near by schools and community events donating their time and custard. The teenagers they employ enjoy the atmosphere so much that many of them come in just to hang out on their days off. Providing a safe space for our young people to hang out and enjoy sweet treats really makes this place special. read more

I just went into Whits at Murabella. The guy who helped me was so nice. I asked if he could make a special mixture for me in a quart size. I wanted the flavor of the day (pistachio almond) mixed with vanilla, and I wanted it in a quart size. And he was so sweet and catered to my odd order. The old owners would never let me order a flavor of the day in a quart size. The old owners would always say I would have to come back the next day if I wanted a quart, and if there was any left, then I'd be lucky to get any. But the new owners thankfully are running things differently!!! I love being able to get quart sizes filled with the flavor of the day!!! Whits is the bomb!!! read more

Amazing custard! Have NEVER had a bad visit to this location, regardless of time of arrival (have even arrived 10 minutes prior to closing and was still welcomed!) can't scream this enough! The custard is more than amazing! The ambiance is inviting! Highly recommended! read more

When they say open until 9, they must mean 8:30. Hard to rate any higher when you can't get through the door. Bummer.

Fun friendly staff and the custard is off the hook awesome. Must try! Just moved to the area and this was a great find. Thanks read more

If you are looking for a creamy and sweet dessert then Whits is definitely the place to go. Offering attentive and quick service, while also paying tribute to local favorites in their flavor combinations, Whits is a great spot for dessert. The custard style ice cream is rich and flavorful, while the wide variety of toppings offer so many options. I would highly recommend Whits the next time you have a sweet tooth! read more

OMG best custard ice cream . Well worth the wait always busy . Have a banana split just the best

Best custard around - hands down. My favorite is Tocoi Creek Madness. It's peanut buttery - chocolatey deliciousness!! Their custard cakes are incredible too - that's our go to place for an awesome birthday cake! read more

I'm doing a new review because they have drastically improved since the owner took over! I was so disappointed last summer that I had not gone back since August 22. The new owner reached out to me and asked me to give them another try and I did. They are doing much better. Thanks Jamie. read more

Great service, super clean, and the custard was 5 stars and beyond!!!!! Will definitely be back in the near future! read more

Whit's Frozen Custard- St. Augustine - Black Raspberry chip. - Desserts Near Me - St. Augustine, Florida

Whit's never disappoints. The attendants are great and the custard is delicious. I had one of the new Whitties (key lime) and it was just delicious. They are busy but deliver the same quality as every other location we've been. read more

Whit's Frozen Custard- St. Augustine - Key lime whittie - Desserts Near Me - St. Augustine, Florida

Whit's custard is the best. Always wonderful, tons of mix in/topping options. Helpful staff. read more

Whit's Frozen Custard- St. Augustine - Desserts Near Me - St. Augustine, Florida

The custard and flavors were delicious! The flavor today was strawberry shortcake and it was so yummy. The staff were so friendly and kind to my children even when they couldn't decide exactly what flavor they wanted and what kind of cone or cup they wanted. I wish this place was my neighborhood custard shop, because we would definitely visit it frequently. We were in town for a kid sports game. read more

Website says they're open till 10pm but we were told they stop serving at 9:30pm upon arriving. Got there at 9:50 (which I know is close to closing time) and the staff told us they were out of everything they needed to make milkshakes. Open sign was still lit when we arrived and we were told we couldn't be helped. Stood in line for 5 minutes before hearing this while employees watched us stand there, they walked to the back and waited until 10pm. read more

Love Whit's. Friendly service. Great frozen custard. Love that they have daily specials.

It's custard, and you should be glad. Cold creamy Custard, which I believe is smoother and creamier than DQ or any Ice Cream. Patrons are welcomed with beaming smiles and they basically sell any combo you can imagine. I had the read more

The service is great and the custard is always fresh. Had their custard cakes and they are good as well. A little pricey but won't disappoint. Only wish they had more parking spaces. Only time I had to miss the custard was because there was no more parking on the plaza. read more

I got the red velvet whittie super delicious and chocolatey. You can never go wrong with whits. Super large serving size! read more

Whit's Frozen Custard- St. Augustine - Red Velvet Whittie - Desserts Near Me - St. Augustine, Florida

After being contacted by the company asking if I would give them another try and I did. Have to say that they meant what they said about improving on service and consistency of menu items. I still do not agree with their tipping system. A person is asked at checkout to tip before receiving their menu items. How do you know if your service will be good or if the menu item will be as expected? Lots of places do this but that doesn't make it right. Tipping is for good service. You can't tip for good service if you haven't received it yet. Other than that, I highly recommend you try Whits. read more

Delicious frozen custard. Staff can be overwhelmed and short with customers, but overall a nice place for a sweet treat in St.Augustine .

My kiddos absolutely love it and it's a great quick treat. Their custard is !! Staff was very friendly and helpful.

First time having custard and it was great. I guess this has eggs and is beaten with more air making it different than ice cream. I think I prefer this. We all enjoyed our orders. read more

We love whits!! My kids love seeing what's on the calendar for the day. It's always yummy and they are always quick to serve. Super cute place! read more

Lots of Whittie flavors and quick service! The cashier was very nice, friendly, and informative! read more

Whit's Frozen Custard- St. Augustine - Tocoi Creek Madness, Buckeye Whittie, Cookie Monster Whittie. - Desserts Near Me - St. Augustine, Florida

Lucas served up some of the best ice cream I have ever had. Had a great attitude and helped me out a ton. 10/10 recommend this place!

Frozen custard like Mr Softee's. The employees work hard to give you what you might like.

Excellent custard and service. Would definitely recommend for custard! I like custard! There are places to set and enjoy your dessert!