I'm absolutely thrilled with my recent visit to this dental clinic! The doctors and staff members are incredibly friendly and knowledgeable. Although I live about 55 to 65 minutes away, the drive is totally worth it. I'm committed to doing all my dental work here from now on. The office is exceptionally clean and well-maintained. Thanks again! read more

It will always be more than an hour wait even WITH appointment. Waiting room seems dirty and half of the time you don't even see the dentist it's all assistants doing the work whether you need wisdom teeth removed or brackets placed. STAY AWAY FROM HERE. The only reason I keep coming back is because I already have a payment plan for my procedure and they refuse to give refund. The front desk just constantly talks about what they're having for lunch or family gossip while the waiting room is full of miserable people waiting to get treated. One of the other people I had been waiting with had an "appointment at 10 am and he was there until 12:30 when they called him in for the first time that day HORRIBLE !!! Keep in mind once you go in they're basically going around in a circle switching off from person to person. DISGUSTING read more

This has to be the worst dental office ever. I waited an 1 hour and half and decided to walk out. Nothing but hygienist standing around laughing and doing absolutely nothing. read more

Whittier Dental Group - General Dentistry Near Me - Los Angeles, California

We brought our granddaughter here as a referral. I am glad we did. The place is nice and very clean and has a tv while you wait. The dentist & staff were exceptional. They put my granddaughter at ease . Great place to come for your dental needs. read more

Whittier Dental Group - Inside office - General Dentistry Near Me - Los Angeles, California

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If I could give zero stars, I would. This place is completely unethical and preys on people when they're in pain. The first time I came here for a wisdom tooth extraction, they offered a $400 bone graft, which I declined because I couldn't afford it. A year later, I went back to have the rest of my wisdom teeth removed and was suddenly told it was mandatory to pay $400 for the graft or they wouldn't do the extraction--even though my cheeks were swollen and I desperately needed treatment. I had no choice but to pay. Now, my dad went in with a broken tooth, and they pulled the same scam. They refused to remove his tooth unless he paid for the graft, but then admitted if it had been a wisdom tooth, the graft wouldn't be "necessary." So which is it? Necessary or not? It's clear they are making up rules just to squeeze money out of people. No dentist should hold patients' health hostage over unnecessary charges. This place is a scam and I do not recommend anyone come here unless you want to be forced into paying hundreds of dollars for things you don't even need. read more

DO NOT COME HERE !! horrible service, always waiting 1+hr AFTER schedule appointment. Staff Are RUDE & don't know how to properly do THEIR job asking patients " do you know how the doctor does it" ITS YOUR JOB to know how to do the JOB you're working for!! read more

THEY COMMIT FRAUD AND CHARGE FOR SERVICES NOT PROVIDED. I went in and ended up having a deep cleaning done ONLY and was going to be scheduled for wisdom teeth extraction and laser. Despite giving my insurance they charged me $1800 dollars and did not give me a receipt, email, or treatment plan. I have never been pre-charged so much for an extraction so I wanted to see what exactly the charges were for since my insurance covers deep cleanings. When I called my insurance they stated to contact the dentist and have them send a treatment plan for the future procedure. After several calls back and forth between my insurance and them they DID NOT send the plan over so I cancelled the appointment and they hit me with charging me ANOTHER $300 for the cancellation but would refund me the difference and HAVE NOT REFUNDED a cent. I'm getting charged for wisdom teeth extraction and laser when all my wisdom teeth are still here and laser was not done. I went in person 3 times for a formal letter of cancellation and they denied giving me confirmation of my cancellation. ENOUGH IS ENOUGH. Insurance fraud is a very serious offense when committed by a practitioner and I will be reporting it to the dental board and you will be hearing from my lawyer. read more

this service sucks!!! they refused to take my debit card. made me pay with credit card. i'm still paying for it!!! the females behind the counter discriminate against men,(especially,tiffany.) she acts like a bitch!!! read more

Very poor first experience and will probably be switching dentists again. It is unacceptable that it took 3 hours from my arrival at 10:45 - 15 minutes before my scheduled appointment at 11:00am - to the actual completion of a basic dental cleaning and cavity filling at 2:00pm. I'm not sure what the hold up was, but it was incredibly disrespectful of mine and every other patients time. Also please get someone else to do X-rays. The attendant who worked on me jammed the little plastic thing in my mouth over two dozen times and retook several photos to get it "just" right. Super painful and unlike any prior experience I've ever had at any other dentists I've ever been to. read more

I don't recommend this place to anyone. I left the office in pain after an emergency appt not to mention before and after the procedure. Dentist are meant to help you and make you feel comfortable not tell you to stop complaining that it's painful read more

DO NOT COME HERE! They will waste your time and money. Not concerned with your well being at all. They made me wait for months in pain for no reason. Just a bunch of excuses and poor support, no actual accountability or desire to help someone in pain. read more

Horrible waiting time. Had an appointment and yet was helped an hour and a half later. Im looking to transfer to a different office already, wouldnt recommend. Not very well organized or professional. Prices are not as well as they claim they are. There are other add ons not included. read more

Absolutely terrible experience. I went in today for my second visit all time. I waited 2.5 hours before seeing being seen by anyone despite having an appointment. The waiting room was hot, dark, and packed (during the heat wave). Finally after some x-rays, tons more waiting to see the dentist, I'm told I'm okay to just get a regular cleaning. Dentist leaves again. Receptionist from the front desk comes over to tell me they cannot give me a cleaning because Aetna work hours are over. LIKE Y'ALL DIDNT MAKE ME WAIT SO LONG THE INSURANCE COMPANY STOPPED TAKING CALLS. I showed up early to my 4pm appointment, of course if you're calling near 7pm you're gonna run into issues. You held my insurance and ID for nearly 3 hours and did nothing? Now I'm being told I have to come in again to be seen for cleaning. I have to do the same old sh** all over again? My insurance is up-to-date, on file, and was shared at my arrival. I would not recommend if you're trying to avoid a similar experience. They do not respect your time. read more

Quality of service could have been better if front office was more professional. Appt time was usually 30 min and up to one hour late. I always felt the whole reason for an appt was to be seen at 15 min after checking in. Dental Staff was awesome!! My complaint was from office staff. Very gossipy and presentation was not what I would want to represent by business. read more

This dentist is a great go to for me. The workers were nice but Nicole was the sweetest of them all. she was very attentive on the phone, in person as well. She helped me schedule an appointment for an extraction and helped me find an appointment that works around my schedule. Will definitely be coming back just because of her wonderful service. read more

if you schedule an appointment here just be ready to wait 2 hrs+.. why are you scheduling so many people in one day there's not even enough seats read more

3.5 hrs waiting time for basic x rays and and an over priced quote by one of the staff members. These chairs at the waiting room were so damn uncomfortable. The Whittier dental needs to work more efficiently, come up with a better system in place in order to get patients in and out at a timely manner. They have a lot of emergency walk ins so BE prepared to wait for a long time. Overall experience, friendly staff! read more

So I took my mom to get her first pair of dentures. Bless her heart. It was a rollercoaster ride only because my mom is so stubborn but the staff and Dr Nathan were so patient and supportive. I was a little cautious at first because Dr Nathan is so young! However, overtime within this process he gained my full trust. I really appreciate him and his team. The dentures are perfect almost as perfect as my mom! Thank you!!! read more

Been coming here since 2008 and it's been great experience not all visits are what I hope for but overall in and out. Now I bring my kids here for their 6 month check up. The staff is very friendly and professional. Lupe it's the best always very greetful and cheerful read more

Whittier Dental Group - General Dentistry Near Me - Los Angeles, California

This place is trash, and charges people out of pocket fees for things medical covers at other dental offices Wasted 3 hours here Don't recommend read more

I have been here for a total of 3x. Each time I visited this dental group the dental assistants and people at the front desk were unprofessional. Some of dental assistants are extremely nosey when it comes to patients business. Will often but in a conversation in a conversation between you and the doctor. They also don't wear their masks all the time, and are very rude and present an attitude when you ask them anything. The doctor is nice and friendly, which is the only reason I continue to come. Edit: I would like to point out that despite their "amazing" reviews it is important to acknowledge that many business have fake reviews. Their service here does NOT match their reviews. read more

The service here was amazing ! Haide, Lupe, & Jen were so polite, friendly & helpful. We were in & out quickly

File a Complaint against them here is the Link https://www.dbc.ca.gov/consumers/consumer_faqs.shtml Iam definitely Filing it against David because he ain't Front Tooth Yet alone they charge 800$ for one Crown besides that idiot dentist David the other dentist I have no complaints about Went in one day for toothache was sent home with no pain killers antibiotics the worse part was I had a tiny chip in my front tooth and stupid David literally fixed it by cutting my tooth down looks unnoticeable but put a crack in my tooth with out asking me if I wanted that which now left me with a cold sensitive feeling when I drink water also they referred me to a specialist which I had to pay $300 only payed it because I was in pain read more

I have nothing but amazing things to say about this dental group! We went in a real time of need for my boyfriend, with no dental insurance and a horrible molar pain, Whittier Dental Group was there to aid us through the entire game plan! The staff here at Whittier Dental Group is beyond amazing, they truly think of their patients first & are always there to help! This is a one stop shop for all things dental, they even have a financial consultant who was so sweet in figuring out what would benefit us & helped us set up a game plan that we all agreed on! I definitely recommend this Dental group for all your dental needs!!! thank you ladies! read more

If I could give this place no stars I would. Don't come here they over book appointments. Honestly is it that hard to be somewhat on schedule. I get there will be delays but seriously you're wasting your patient's time. Previously I've had to wait over 2 and a half hours before I just got up and left because of the lack of communication and delays for what seemed like no reason. With todays visit I was hoping it would be different but no today I had to wait over 1 hour for just X-rays and then being sent back out to the waiting room to wait for another hour is absolutely ridiculous. The office staff is unprofessional when you ask them information they act like you're bothering them. Let alone you have to sit in the waiting room while they chitchat about random things loudly. Ive been a patient here for years it's sad to see how much this office has declined. Any recommendations for a new dental office in the area? read more

Whittier Dental Group - Tv in waiting area - General Dentistry Near Me - Los Angeles, California

I have to go there because my primary dentist daughter is one the dentist in practice @this office Dr Jane Valde she's very very professional and good and has very gentle hands. She's super friendly person. read more

11/21/2020 my appointment was at 10:30 and one hour goes by I'm still waiting. Place is very unorganized and zero social distancing protocol is in place. I'm leaving and never coming back. read more

Whittier Dental Group - General Dentistry Near Me - Los Angeles, California

If you're going to have an appointment at least stay on top of it. Had an appointment for 10:15 got here at 10 and it's 11... I don't understand how hard it is to stay true to your appointments scheduling. (Update) it's 11:30 thanks for wasting peoples time. Don't recommend coming here awful referral. The finally brought us in but man is the front office customer service awful talking about Air BnB a place that looks like a Disney home... focus on your job you waste others time. (Second update) we wasted a total of 3hrs... they wanted to charge us for things that should be covered by my medical insurance. I should've read reviews before wasting our time. read more

Poor quality of service. The receptionist Christina has a horrible customer service and the supervisor Heidi. They state that they don't have a chain of command of supervisors. read more

I don't typically write reviews but after being to this office twice I can honestly say this is one of the worse service I have ever received. You have to wait over an hour to be seen for a simple cleaning appointment. When I inquire about being seen their front staff response was the same both times we are short staffed and if I wanted to reschedule. I already made this appointment weeks before, I blocked out the time and you want to send me away, how does that make sense. If you are short staffed then maybe don't schedule so many people or call to cancel some appointments so that I can plan for this. I would have appreciated a cancellation ahead of time versus coming in, waiting and then asking me to reschedule. It seems the staff here does not care about their customers. I will not be coming back or recommending. read more

Good customer service. Ladies In the front desk were very attentive and polite. Tiff, Jehn, Carlos, Lupe, Mindy, Saresa and Dr. Valde were really friendly. read more

Dr. Valde! Thank you so much for being gentle and professional with your work. Its been a pleasure coming to this dental office. The staff is great, my family and I are satisfied patients once again! Haide thanks again for going above and beyond for my family and I. read more

5 stars because the Staff is Always on their A game! The Doctors that have done treatment on me have been Amazing! Aurora has been the assistant to my treatment every single time and she is Fabulous. Explains everything to the T!!! The Front staff is Friendly. Heidy is All in All the GREATEST of All time she Always gives A GREAT VIBE.!!!! Such a sweet person. Not once have I ever felt neglected by them Thank you to the Doctors for choosing their staff carefully Most importantly THANK YOU FOR MAKING MY CHILDREN FEEL SO WELCOMING!!! read more

Im going to make this review nice and simple. 1. highly recommend 2. wait was worth it (not long at all) 3. Both Doctors who treated me are GREAT. 4. Staff VERY WELCOMING Heidy and Aurora Hands down ladies. Heidy always a positive attitude Aurora thank you for making my daughters and my self comfortable during our Visit. 5. THE VIBE IN THE OFFICE IS 1000% AWESOME. JUST AN FYI I WILL STICK TO THIS DENTIST FOR FUTURE TREATMENT BY THE WAY I HAVE MY SMILE BACK!!!!!!! read more

Really Professional no pain. In and out in no time. Even with all this Covid they still really manage keeping everyone safe. Thank you too Jen and Haide. read more

If I could give this place 0 stars I would!! I was fooled by all the great reviews. I had an appointment and waited 2 hours to get seen, I was informed over the phone that my problem would be taken care of the day of my appointment, that was a lie!! The girls in the front desk are ghetto and unprofessional!! I have two small children with me & they are laughing playing around and saying inappropriate things, without considering the patients hearing everything. The X-ray machine randomly kept breaking down. Hedi and tiff offered me the worst service ever!! Save yourself from a nightmare & stay away from this place!!!! read more

The staff are very very rude at the front desk I had and appointment at certain time and I was asked to go in an hour after my appointment,not very professional I should say,costumer service should be the # 1 priority not gossiping DON'T RECOMMEND this place it would be the first and last time I come here almost 2 hours to be seen ridicules how the staff disregard you and act like it's ok read more

I had a bit of issues with my insurance but this office helped me sort out a payment plan. I also want to appreciate Sandra for being so patient and kind! It made my visit much better and my root canal treatment much more bearable. I also had to get a crown and the dentists and staff that helped me were amazing, efficient, and made sure I was satisfied with my care at all times. I would definitely come back here! read more

Been coming here for years the staff is great and Carlos S was amazing . They took care of spite not having an appointment.All the staff where so nice and they where helpful in explaining everything that was being done . read more

I was referred to this outfit by my regular dentist for a root canal. I waited 1/2 hour for someone to say hello to me. Then the woman behind the counter asked for my insurance card. After a few minutes she informed me that I didn't have approval, which was nonsense. I will not recommend this place for sure. Bad vibes and rude treatment. read more