I hired Kitchens by Design to remodel my kitchen and to install a new range hood in my kitchen, and…read moreit was an absolute disaster. The technicians showed up late if at all and barely working longer than 3 hours, rushed through the job without properly securing anything, and left in a hurry. Literally minutes after they drove away, the entire hood started sagging and the ductwork came crashing down, dangling like a sad snake from the wall. The image speaks for itself--shoddy brackets, exposed foil tape failing everywhere, and holes in the drywall that look like they were punched by amateurs. Now my kitchen is a mess, with potential fire hazards from the poor venting, and I have to pay someone else to fix their incompetence. Avoid this company at all costs; they're unprofessional, careless, and clearly don't care about quality or safety. Zero stars if I could!

What a great experience I had with Kitchens by Design! From the moment I walked into their…read morebeautiful showroom to the finished product. It is a first class operation all the way around. I consider myself to be very picky when it comes to what I expect from work performed for me. And they far exceeded every expectation I had. I will be telling everyone I know about what a great job they did for me. Everything I asked for they were able to accomplish, on budget and on time. Which is very rare these days. Keep up the great work guys!!!

If you need your kitchen remodeled, use Jacob! He's awesome. I had our kitchen remodeled and he…read morewas SO helpful. the quality of the cabinets is great. Any issue I had was taken care of immediately. He gave me some great ideas for the remodel also, I knew what I wanted but he tweeked it and it's gorgeous! We're going to have the bathroom done next and not even going to get other quotes! Using him for the bath remodel and wondering what other great ideas he'll come up with. If you are getting any remodeling done, call him, he's honest, polite, very informative and just a great guy

One of the drawers in my rental house broke, so I reached out to Jacob to fix it. After checking…read moreout some photos, he let me know that he'd need to build a completely new drawer. I got the measurements from my tenant, and he took care of the rest! He made a brand-new drawer and installed it perfectly. Communication was super easy, and he was really friendly and polite.

They Suuuuuckkkkkkk- they were rude - when I complained about how long it was taking- literally…read moreover 6 months - the wife said " better, not complain. It might affect your job". Not an exaggeration

I can't say enough great things about JJ and his team. First they came out when they were suppose…read moreto. That was a huge plus. There estimate was higher than I thought it would be for my Kitchen and bathroom remodel. After sleeping on it I decided that I was going to use this company. Number one reason is JJ was very knowledgeable and he seemed to know exactly what I wanted to do. Well my kitchen and bathroom was better that I anticipated to be honest. JJ and his team were always on time they cleaned up daily. I would highly recommend his team for any projects. Thanks Treasure Coast Cabinetry and more. I will be using your services and keep speaking highly of you to my friends.

I have no idea how he found me -- I think he bought the lead from an unscrupulous contractor whose…read moreexcessive bid I rejected. He said he would fix the problem for a thousand dollars. He took so long that the problem significantly worsened (or maybe his inspection worsened it?), and then he said it would cost 1100 to probably fix the problem and 2500 to definitely fix it. I said let's start with the 1100, and then pay the extra 1500 if your 1100 dollar fix doesn't work. He came by, six days after he originally promised, and spent about two hours doing his 1100 dollar job. Then his secretary (wife? daughter?) called me and asked me to pay immediately by check. I had no serious reason to distrust him -- I thought I had done research and called him for the quote rather than him cold-calling me -- so I put the check in the mail. The next rainfall, it became clear that his two hour, $1100 fix was inadequate, and I contacted him, saying -- hey, as we discussed before, can you guarantee that the extra 1500 will fix it? His secretary (wife? daughter?) replied to the email and said that he thought the roof was beyond repair (why didn't he tell me that when made the bid? why not tell me that when he started the job? why not tell me that after he finished the job?) and that, in his generosity, he was willing to apply the thousand dollars he had taken toward a new roof. Presumeably, he planned to charge five hundred dollars an hour for the roofing job, so the thousand dollars would not have gone very far. As a side note, the other review explicitly mentions his BBB A+ rating, which only means that BBB has not involved in any disputes -- if you go to his BBB page, you will find a post by an another irate customer, whose experience was remarkably similar to mine.

We called and the next morning he was here and fixed our problem. Nice, clean-cut man. Very polite…read more I would highly recommend. And the BBB gave him an A+ rating!

Follow up Post: We began our Kitchen /Floors remodel on the…read morefirst floor of our home 3/22 and signed contracts with S&W 9/21 we initially had several Issues from careless outside contractors that either were no shows, showed up and never did or finished the jobs. We had our brand new refrigerator scratched and never mounted correctly so the whole back panel froze and we never even got to use the ice cube maker. As Frustrating as the whole process was we had one person in the company who kept pulling through for us every time there was an issue which also included orchestrating our brand new floors needing to be ripped out and replaced due to a manufacturing recall. Although the remodel started out rough mostly due to the lack of tradesman wanting to work and do the jobs they were hired to do which seems to be quiet norm here in Brevard county. Justin Crump who I believe was procurement with S&w when we initially met and he ordered the new refrigerator doors got the entire job mot only done but went over and beyond to make sure we were happy which eventually resulted in bringing out a Finishing Crew to do our final punch list and replaced our refrigerator when the doors the second time around were not installed correctly again. Thankfully there were still some great employees that made it all come together. The Kirby's

I love my new dream kitchen.Deanna was my kitchen designer.She was very help full ,and a pleasure…read moreto work with.Kevin Lynch was the project manager. He was fantastic.I appreciate the way he took care of everything.All the contractor's,he hired ,where very professional.And there work was outstanding.I highly recommend S&W .