We found our dream rug at this lovely store with excellent customer service. Thank you to Sidney…read moreand the sales team on the floor who were most attentive and gave us a few days to view our choices in our home under different lighting to ensure we made the best choice which we did. I also appreciated the the product knowledge provided on my rug to understand its construction and materials content in the weave. I would highly recommend to others who are doing house renovations, flooring and rug or window treatments.

The vinyl floors we received from Signature by Shelley Alexanian look fantastic. However, the…read moreinstallation process was quite challenging - the installers did not communicate well with us, there were several issues with the baseboards, and it took them almost a month to come back and fix it, while taking no responsibility for the issues. I would definitely buy their flooring again, but I would not use their installers.

I was looking for hardwood flooring and this place had a real large selection with real low prices…read more I got about 2000 sqf and had no issues. Easy loading dock on premises too. The sales guy was real nice too and very knowledgeable. Highly recommend looking for good flooring and low price :)

love my set of four 9' tall melamine doors: light, strong, and super easy to keep clean. When one…read moreof the tracking rollers stopped working after 3 years, the main and Toronto office and service people were great: quick to respond, considerate and very efficient. Highly recommended.

WORTH THE WAIT! The doors look like a furniture piece, we…read morechose a metal frame with glass insert and they just make the room. Love them! The service/installers were also exceptional, quick and nice.

Thank you this company for such a great quality wood slat panels…read more I was looking for this quality all over GTA and found it at VIP Classic Moulding. The service is outstanding! thanks

Just got wood slat panels installed by VIP Classic Moulding and honestly couldn't be more happy…read morewith how they turned out. We were looking for great quality panels and found exactly that at VIP. Best wood slat panels ever! Nik, Igor and Gary were very nice and easy to deal with, got it done fast and the installation was super clean and professional. Great company to work with, definitely would recommend to anyone thinking about it! Just the best!

Our relationship with Dekla has been a long one. It started probably 3 years ago when we came into…read moresee how much a Scavolini kitchen would cost. We had bought a new condo, and the developer Sorbara had swapped out the itlalian made Scavolini kitchen in their model suite for a local alternative. We were told that it was because Scavolini couldn't meet the deadlines, but we learned from Dekla that the developer had called and requested a bulk discount, which was denied. After that Dekla never heard from them again. So when we came to Dekla and explained what we were told by the developer the sales person explained the real situation, then offered us a 20% discount out of spite for what the developer had done. I love when anyone gives a discount out of spite. Good on Dekla! So it took 3 years for the kitchen because we had to wait for the building to register, then we were waiting until we had the extra coin for the kitchen which we ultimately ended up doing in 2 phases. Any delays were our fault, and Dekla was great when it came to accommodating us with tweaks to the design. When we had the final part of the kitchen installed there was an issue with the height of one of the cabinets. It was an error that everyone had missed with regards to how much room the cabinet would leave for the microwave rangehood to clear the stove top. Dekla came and got the cabinet, modified it and reinstalled it. And it should be noted, they honoured that 20% discount given 3 years earlier. Bottom line, they were super professional, super helpful and very accommodating. You add to that the fact they offer a sleak sexy product and I can't help but recommend them. Especially the woman who helped us, Davida. Go get a kitchen from her.

We ordered a complete kitchen from them and getting good customer service has been like pulling…read moreteeth. They were late on the initial install - only under threat did they get it in on time. 9 months later we are still waiting for pieces to be installed. They keep delaying. I have asked to speak with the owner and he has been completely unresponsive. For a high end product, you would expect a much higher level of customer service. Stay away.

We had a postive experience working with Adriana. She was supportive and helpful all the way…read morethrough. We ordered two chairs and a sofa. I would recommend this business. They do not pressure or fancy talk they are there to help and they do help.

Purchased a couch in late 2020 for over $1,200, which comes with a reasonable expectation of…read moredurability and workmanship. A button detached within the first months and was repaired by the store, indicating an early workmanship issue. Since then, multiple additional buttons have come loose, suggesting this was not an isolated incident. Communication via email and phone resulted in only two options being offered: pay a $300+ moving fee to return the couch for repair or arrange and pay for transportation myself. For a product at this price point, this approach to a recurring defect is disappointing. Buyers should factor in the product n quality and how post-purchase issues are handled.

They had parts for drapery rods and accessories that worked with what I bought 18 years ago, so I…read morewas able to repair a drapery rod that came off the wall. Purchased brackets and some wooden curtain rings that went with the large diameter wooden rod. I also got a very good deal on some fabric. Lots of choice and quality goods.

Horrible service and horrible looking drapes. I paid 3500$ for custom drapes for one window. I was…read moretold it would take up to two weeks. I had several people come measure my window. It took over a month to get them installed. I called and followed up dozens of times. Never pay in advance for drapes at this place. Once they were finally installed they looked horrible- filled with creases, uneven and looks really messy. I followed up for a partial refund because I don't have any hope they can fix them. I got no response back. Never purchase from them unless you want to wait forever, follow up constantly and still get a horrible product they won't take responsibility for.

Horrible customer service after purchase. Was told furniture would be ready in 6 weeks, but it…read moreended up taking 12 weeks. We had to keep calling Orangeville furniture for updates and were told wrong information throughout process. Disaster with delivery = house was left a mess, packaging left everywhere and glass table top was missing. Scratch was on glass table and Orangeville Furniture took no responsibility or accountability. Ignored our phone message and blamed us that we did not report it in 24 hours meanwhile we did leave a message with the store after hours because that was when the missing table top was delivered. Horrible service, beware, save yourself the frustration and avoid Orangeville furniture.

Do not buy anything from this store!!!…read more Very poor workmanship and quality! Customer service is the worst that we have ever dealt with, you just get the run around, never meet delivery dates and no one answers the phone when you have a problem. Stay clear and stay far!!!!