Cool, beautiful store with really horrible customer service. The store sells children's items but…read morewas incredibly rude and unwelcoming about having a child in the store playing in children's area. Manager told me it made the store look messy to have my son playing with a toy (that I bought from store!) while I continued shopping. When I expressed concern about this she said she's tired of having to pay for (other?) kids breaking things in her store even though my son broke nothing. Such incredibly poor customer service after I spent $350 in store. Manager told me she was a very busy person and didn't have time for this discussion.

I thought that Walmart in the United States were terrible but this one in Canada was for sure the…read moreworst. I came in because I needed an external hard drive to finish some work while I'm on vacation. The guy working the electronics computer section did not know what the external hard drive was. I asked some questions about I was choosing and he said I don't know anything. Then he made me walk all the way to the front of the store to pay for it when I still had other things to get so when he left, I told the other lady I would like to make a complaint about him and she just says oh he doesn't work in that department. Totally covering up for each other. The entire staff in this Walmart is East Indian. Horrible.

The staff have no respect, constantly being followed around the store by because I am a teenager…read moreand they assume I am stealing. Every time I grabbed an item they would take it from me and bring it to customer service to prevent me from "stealing". Maybe next time offer me assistance instead of jumping to conclusions.

You know you're going to find something useful, funny or cool (haha) when the sales clerk is…read morewearing a smock that reads "Toyologist." Love it! Friendly staff and lots of, well, toys - this would be my dream home (literally - they have the coolest wooden doll house!). I almost bought myself a kitchen mixer (like the kind grown ups get as wedding presents) but doll size...but I digress. They didn't have exactly what I was looking for - but hey, it's not like I was seeking out a run of the mill item either.

I love this shop and so do my kids, they can't wait to go in when they visit NewPort Village.read more

What a wonderful toy store for kids! They have lovely toys for kids from newborns ( such adorable…read morestuffed animals, including a large selection of Jelly Cats), lots of wooden animals and dolls. They've also got a selection of toys by a French manufacturer, along with a good selection of books and games for toddlers up to tweens. They've also store is beautifully set up, and I love the fact that I'm supporting a local business! Staff are really helpful and the store is designed to make it easy to find just the right item at the right price!

Wow! This store was…read morerecommended to me by a Vancouver friend. Growing up in New York I had many toys/toy brands from Europe and in raising my son I've been looking for a lot of the toys I remember from my childhood. I found my beloved Moulin Roty toys here to give to my son. The selection here is an awesome combine of whimsical aesthetic while simultaneously avoiding much of the plastic that has come to be a part of childhood. They also shipped easily back to the Bay Area.

This is my first time purchase thru their online store. I purchased lego 71774 at $199.99 plus tax…read more I found the box was seriously wear and tear. I was very disappointed. However, the shop owner reached me out immediately after she noted my post. I appreciate she brought another set to my home for exchanging mine in person. This one looks better. Even I had not good shopping experience initially, now I do appreciate for her professional, prompt and thoughtful services after she noted my disappointment. She is responsible owner and do care about customers.

If you are on Granville Island and have a bit of time to spare, come wander around this place…read more There are various children's stores inside with items ranging from clothing to toys to books. Also you will find handmade unique and slightly creepy art throughout the building. Bonus points for the store with all of the "magic" tricks and gags - the fake poo was surprisingly realistic looking. At the back of the building, there is a place to sit, feed ducks, and captain your own pirate ship. Ahoy mateys!

I'll preface this with the fact that I'm not a collector or super big into gaming or anime for…read moreawareness. The shop is pretty small but has a lot of models from a variety of games and shows. I was greeted by the empire when I arrived. However they err pretty busy with a customer so I didn't really talk to them. Price wise, I am not the best judge since I don't know how these sort of models typically run for.

An unexpected visit to Kerrisdale led me to this small, collectible store, with an abundance of…read morefigurines, ranging from various Japanese animation series, like One Piece, to Marvel. The prices were reasonable, too, especially when you compare them online, and I was able to pick up a little Funko on my way out. They do sell a lot of Funkos, and I'm usually not the type to collect, but I couldn't resist getting Sanji. I don't see One Piece Funkos often, so I was happy to have stopped by and will likely visit again. I don't agree with the comment below that says that owner was distant/cold, but rather, he was working to display more figurines/merchandise for customers and did greet those who entered.

i went to all the stores in the area and didn't buy pokemon cards from ANY of them except for this…read moreone. vancouver pokemon had the best selection, pricing, and staff across the handful i visited. they were super nice as soon as i walked in and didn't bother or watch over me crazily while i browsed their numerous binders. their prices are pretty reasonable, and they're willing to negotiate :-). i did also spot bulk boxes in the back if you wanted to ask to go through those as well. they have a $5 card minimum so bring cash with you if you tend to make smaller purchases lol! i ended up buying drifloon #155 and golurk V #70 for $9 together if that gives you an idea on pricing. super friendly and knowledgeable staff! if i come back to vancouver, they will be seeing me again haha

Great collection and assortment of Pokémon cards, trainer boxes, etc. Smaller store but great…read morehidden little treasure with good prices!! Super friendly service also!

Adorable little Japanese shop selling toys, beauty products, cell phone accessories, stationery,…read morehome goods, souvenirs, books, and a lot more. Any Japanese shop is worth a look, and this one more so than others. I purchased a much-needed cell phone mount for my car here. Check it out!

The service was awesome. Both the girls that work there were very nice and helped me look for one…read moreparticular item that I inquired about. Some of the items that I bought were a great value. I was looking for something else and walked by this store.

Great selection of Lego, PlayMobil, and Technic toys. I want to give this a better rating but had…read moreto run out of the store because some guy kept farting around the whole place so I couldn't breathe anymore. I'll try to go back in the future to give this a more in depth review.

Granville Island Toy Company is a fun toy store. One thing I've noticed and love about Vancouver,…read morethere is a toy store in every neighbourhood. Actually, I notice there tends to be individual services (florist, fruit/veg stand/ butcher/ baker) for most things in each area...very different from the US...and I think it's much nicer. Granville Island Toy Co. has been around for quite awhile. The emphasis is on quality play things, but they do have some of the latest trend items also (like Frozen dolls). The shop is nicely laid out. The displays are inviting. It is easy to find things. On my last visit, I noticed a bunch of siege engines and Da Vinci machine models on display. They were very well made and would be so fun to mess with. This store has a great selection of popular, high end toys: Playmobil, Calico Critters (I lovvvve Calico Critters), Legos, Schleich. More trendy stuff by Funko. An excellent selection of games of all types for all ages & lots of puzzles. Excellent place for stocking stuffers. They also have Corolle dolls - these are lovely for any child that wants a baby doll - they smell like vanilla, so well made & sweet looking. The staff here is friendly and knowledgeable. They aren't pushy. Granville Island Toy Co. offers gift wrap, gift cards and has a nice customer loyalty program. You get $5 for every $100 you spend and an invite to their annual 25% off sale. A fun stop for any toy lover visiting Main Street!

This is where my childhood memories came from. They have a huge section of toys for all ages the…read morestaff is nice and this Toys "R"Us is in a mall. I recommend this Toys "R"Us store.

Worst buying experience...Inventory shows 2, in stores they say it is wrong and only has 1 that has…read morebeen obvious opened and returned. Original seal open, 2 tapes inside are all gone. The workers refused to give an discount, said everything "seems" to be there. Did they count? Of course not. Just told me to NOT buy it...in front of my kid that choose the toy... I bought it at full price... I am gonna get a new one elsewhere and return it the earliest chance I get to get my money back. No wonder they are closing left and right... Sub standard service, overpriced everything, the days of happiness at Toys R US are long gone...