I get a vape once a year to relive my nicotine addicted past, and they had an awesome selection. I…read morehad an employee come to me right away and help me grab what I needed. I haven't realized the price spike as of late, but that is everywhere. It was a great experience.

Great Products, Excellent Staff, Decent Prices, Highly Recommended, Very Good Selectionread more

The products they sell here give the feeling of being high without the headaches afterwards. The…read moreonly product that had no affect was the mushroom gummies.

The store has great choices for a variety of smokers The…read morestaff is helpful and informative The prices are great and within budget

Don't get fooled with the 5 stars, it's all fake. This place…read moreis a scam. I bought a vape and it turned to be broken and they didn't accept it back. The guy in the store is super rude and he tried to kick me out the store and didn't take any responsibility. This guy inside should be dealt with because apparently he is not sober. Never go there, I promise you will regret it.

Service is okay, i used to come here all the time but i wont be returning to this smoke shop…read morebecause they took one of the reasons why we shop there. the prices are extremely expensive now and they used to have a buy one get one half off but now they are full price and their products are either hit or miss. i recommend finding another shop because it just isn't how it used to be.

Must go check MM out. Awesome place customer service was exceptional. Great selection of…read moremerchandise.

Great smoke shop! Super friendly nice people who own it. They have some nice things in here. Not…read morejust smoke items Although they have quite a variety of things. I've bought some pretty cool stuff here like a mini replica Back to the Future hover board and I found a Star trek Spock's "live long and prosper" hand symbol air freshener. They have some neat stuff, must check out. Did I Mention they have snacks!

I was looking for a elfbar vape and had called around to a few shops. On my way to one I was…read moresitting at the stop light next to planet 420, called and let's just say I turned my navigation off headed to the one place and came here instead. I walked in and was welcomed by both gentlemen behind the counter and ended up being helped by Chris. From beginning of conversation til the end it was good vibes. This will be my new go to place.

Not sure if it's the same on 37 south But it's called Planet 420 all I can say is everything here…read moreis *severely overpriced!* Especially the tattoo equipment -- tattooing is my side gig, so I know what I'm talking about. I could literally get the same stuff cheaper on Amazon, even with delivery. With Prime, I don't even pay shipping! It's the closest smoke shop to me, but honestly, for what they charge, I might as well spend the extra gas money and go somewhere else. Also, customer service depends on *who* walks in. When I go in by myself, the service is Blah -- But when I send my boyfriend in, there's one girl, Abigail, who always flirts with him. They even exchanged social media yesterday. Not exactly the most professional behavior, Planet 420.

I recently purchased a Puffco Peak from Cloud Factory Vape & Smoke for $420. After the purchase, I…read morerealized the same item is listed online for around $220 on multiple websites. Yes that's on me for not checking, however, I didn't expect a 100% markup. I returned to the store within 10 days to either request a return or a price match. I was told to come back at a specific time when a manager would be available. Since I couldn't make that time, I called the next day and confirmed a manager was present before going back in person. For context, the product was unopened in its original sealed packaging with the original receipt and form of payment. After making a second trip, I was given multiple conflicting explanations after being told to return for the refund: first that they couldn't price match because the item was out of stock online, then that too much time had passed (despite it being under 10 days), and finally that their system wouldn't allow the return at all. Customers should not have to make multiple trips only to receive conflicting information and no resolution. The inconsistent communication and lack of clear policy or escalation options made this a very frustrating experience. I would strongly recommend comparing prices before purchasing any products. I'd appreciate someone from ownership or management reaching out to resolve this.

Everything. It's Awesome!! Service is amazing. Best selection and in stock All locationsread more

Reyan has amazing customer service 10/10 experience!!!! they have so much of a variety i love this…read moresmoke shop soo muchhh!!!!!!!!!

The service at this smoke shop was very nice. The manager is very friendly & was really helpful as…read morewell. 10/10 would come back & recommend!! - neisha

I had a good experience. I learned what was available, all my questions were answered, & I got a…read morereally good deal. The owner was very nice. Also, their selection of bongs is super unique. Cool spot.

I love this place. The staff is already really friendly and ready to help. They have decent prices…read moreand pretty good deals often. They have a wide variety of everything.