Great gym, nice staff, lots of towels, and cleaning supplies. It's never too crowded and you can always get a machine. They also have locks built into the lockers so you do not need to carry around a lock. read more

Wicker Park Athletic Club - Lock on locker - Gyms Near Me - Chicago, Illinois

Stay far away. I haven't been to this gym in nearly 10 years but still being charged. I've attempted to cancel 3x. Today when I called to raise concerns about still being charged, the person in membership started telling me that there were no notes of me trying to cancel so it was my fault. When I started to tell her that it's not my fault nobody made notes she got mad and hung up on me. Refuse to take my call afterwards. By law, gyms in Illinois need to make the cancelation policy simple and are required to have the ability to cancel on the website or over email. None of this is available...especially when you're hung up on. read more

Wicker Park Athletic Club is exactly the kind of gym you hope to find in a neighborhood. No frills, no attitude--just a clean, well-equipped space where you can get in, get your workout done, and get on with your day. The monthly rate is super reasonable, and it's never overcrowded, which makes a huge difference. What really sets it apart is the vibe: people here are focused, friendly, and way less pretentious than what you'll find at places like Midtown or East Bank. It feels like a true community gym, not a fashion show. While the class selection is limited, they're rarely overbooked and more than enough to meet most people's needs. This place has everything you need and nothing you don't. If you're looking for an affordable, authentic gym where you can actually focus and train, this is it. read more

I'm currently an active member here - This gym is okay. It's a decent size for a decent price. When it's busy though, it is BUSY. There is not enough equipment to go around for everyone, absolutely packed. During busy hours if you don't wanna wait the only things available are treadmills and other cardio machines. Also, these gym hours are absolutely criminal. Only open until 6 pm Saturday and Sunday? Definitely the worst out of any gym I've ever been a member at. When it gets time for closing, the staff will try to rush you out immediately. Kinda rude about it honestly, like you're bothering them they can't leave exactly at 6 pm. Get a grip idiots. You work at a gym for Christ sake. I respect what you do but don't act like you're more important than me, just scan my membership card lil bro. Another thing, it is also hot asf in this gym or cold asf. There is no in between. I'm not sure if the AC system is broken or not one person who works here knows how to operate a thermostat. I will say it's definitely more hot than cold. Actually 80% of the time. In the winter it's not so bad but in the summer it's TERRIBLE. Other than that, this gym is alright. I will say it's pretty clean. And for the price, I guess it could be worse? read more

Decent gym for a decent price. I enjoy the variety of classes they offer and am always able to get a spot. The locker rooms are clean and spacious. It's a convenient option if you're in the neighborhood and want to be able to lift weights, cardio, and take classes. read more

Decent amount of equipment. Busy hours are so so so packed don't even bother unless you are doing cardio. No sauna sadly.

Super convenient location on Division. There are a lot of machines, and a few newly added, but the problem is the brands they buy cater to those of average male built. I am a petite female and constantly needed to add things to the machine make it usable. In the end I decided it's not worth it as it sacrificed my range of motion or form. The hack squat machine was so wide that it sat on my clavicle and bruised it. Aside from that, newer lat pull-down attachments are needed, ideally the ones with rock climbing-like grips. Sent them an email with feedback but they never responded. On a plus note they added more squat racks last year. Also happy to report that I had no issues with cancelling my membership. TLDR: machines are good for someone of an average male built. Not petite friendly. read more

Mediocre at best. It's a "cute" gym and there is a decent amount of cardio equipment, which gives it the first star; the second is because I could walk there when the weather permits. But there really isn't a great amount of machines both in variety and quantity for example I think there is one leg press for the whole gym. Also the turf area gets so over crowded especially when there are classes, when there are not it's easy to use class rooms for your own workouts. Classes themselves don't have a lot of options/times and one of the nicer staff members kind of suggested some of the yoga isn't that great when I mentioned wanting to try it out. The staff overall is so hit or miss. Some say hi and bye and some barely acknowledge you and seem standoffish. I had an issue when I got rear ended and was not able to work out for two weeks. And after I got the okay from my doctor and pt to begin walking on the treadmill I asked if we could extend my membership two weeks( I paid a year in full). I had the letters from my doctor documentation of the accident and they literally tried to tell me I could pay freeze my membership. So basically they would like to make more money off me instead of just doing the easy/right thing and extending my membership for two weeks since I clearly was not able to come due to injury. The interaction was just not good customer service and I asked to be followed up with a manager that never happened. The parking is very small and people park over the lines like dummies constantly and take up two spaces The pricing is not great it's definitely way overpriced for what they offer. To be honest the XSport in Lincoln park is much nicer and has more equipment as well as things like sauna and hydro bed etc included in the membership price which is more affordable and the staff is always friendly and there is an abundance of parking. read more

Wicker Park Athletic Club was extremely unhelpful in assisting with cancellation of membership. They dragged every last penny out of me.

The front desk staff is very unorganized. They've charged me the wrong membership, forgotten to add my birthday guest pass last year and now they're claiming that the contract was never signed, even though I have email confirmation it was. And they're questioning if I'm being charged for membership, even though I'm seeing the charges on my account. The lack of communication and organization between the staff members is causing unnecessary confusion and annoyances. It's frustrating because the gym itself is a set up nicely, the issues seem to only be with the front staff. read more

I enrolled at WPAC at the end of February 2024 and recently canceled my membership after an absolutely abysmal experience. But, in an effort to be as unbiased as possible I will list some of the positive and negative considerations of the facility : Pro: -inexpensive monthly fee -front desk staff is generally friendly, sitting around on their phones (Nick is an absolute gentleman and extraordinarily kind) -relatively clean facility -free parking Con: -very old equipment -lack of class options and times -small locker room with only a couple of showers, no hairdryers, etc... -very limited number of cardio machines and weight stations -personal training staff is inattentive, dismissive and hard to work with -communication with management drove no result -open/closed hours are very loose - they rush you out so the staff can leave as early as possible and make you wait outside in the morning until they decide to open -the parking lot is really small, always full On the day I signed up at WPAC I purchased a promotion for personal training which I was looking really forward to. I was told someone would get in touch with me immediately. I waited for 2 weeks for someone to contact me. Once I was matched with a trainer, I filled out duplicative information pertaining to my health goals (I'm not sure why they didn't share the original document I provided) and was setup with the least enthusiastic trainer I've ever worked out with. Eventually she moved to another location, but tried to get me to change my schedule to accommodate hers - when I mentioned I couldn't shift my availability, she was completely dismissive and stopped responding to my polite emails. I figured that I may have just picked a "bad apple" and decided to purchase another personal training package. For the next month there was not one trainer who was willing to accommodate my schedule (early mornings are best for me, not exactly a peculiar time to workout), and once I was finally matched with someone I had to submit the same paperwork again. I thought everything would be okay, so I let it go. I was matched with another trainer who was unwilling to work with my schedule. I was so discouraged that I moved things around to accommodate his availability because I was really eager to get started in sessions. 45 minutes before our first scheduled session he emailed me (did not call or text) to say he had a pet emergency and had to cancel (I completely understand, life happens). Again I compromised my schedule to try to meet with him at an inopportune time for me, but he said "it was too difficult to come and meet with me because of the travel time to get to WPAC from his home". Weeks and weeks went by and no one reached out from the personal training department which resulted in me having to contact them and literally BEG for help and assign me a personal trainer, and again I was expected to adhere to the prospective trainers travel schedules - it's difficult to fathom that a standing appointment at 6am was unorthodox, but at WPAC none of the trainers are willing to to work that early - don't bother trying. At every turn, I was treated like they were doing me a favor. After several months, I decided that I didn't deserve this negligent and borderline abusive treatment and canceled my membership (which they wouldn't prorate for my troubles) - I am supremely confident that there are many competitive facilities in the area that will value my business, and others. People deserve to be treated with basic respect and kindness, both of which appear to be absent at WPAC. Save yourself the trouble. read more

Wicker Park Athletic Club - Gyms Near Me - Chicago, Illinois

I canceled my subscription after 4 years and they kept charging me. I went back after 3 or 4 months and asked them to cancel and the guy at the front desk wanted to change me for one more month instead of giving my money back. They use loophole to steal money from you. That's how they treated me after so many years of being loyal customer. read more

Best gym ever! I am so glad that I got my membership one year ago. This location is my favorite. They have the best instructors, great studios for yoga, body lifting and cardio. The schedule is very convenient. The bodypump and the GRIT classes helped me to lose weight and get into a better fit. The yoga classes help me manage my anxiety and flexibility. I am a regular gym goer. Very close to my home. Clean locker rooms and studios. Good air conditioning compared to other locations. At one point there were issues with the lockers and a lot of the lockers didn't have a working lock but I think that this should've been resolved already. I am happy to he a member! read more

Solid 3.5 stars. I transferred to this gym after getting my locker broken into at a major chain gym downtown and having the most apathetic management do literally nothing about it. Luckily the management here is great. The staff is very personable and they are constantly cleaning and tidying up surfaces. Equipment is nearly never broken and they seem to be continually improving the facilities. For example, they put in new floors in the weight room part of the gym over Christmas. My only gripe would be about how popular this gym is! The location, while centrally located, is also on the smaller side so there is not much in the way of equipment redundancy. Coming here from 4:30-7:30 pm guarantees long wait for machines, benches, or racks. Luckily, during my workouts closer to opening time there is no rush and the early afternoon is also definitely a lull. There also isn't a pool, sauna or steam room at this location but it's not a dealbreaker for me. I do recommend this gym as it gets the job done in terms of getting a good workout in but I wish it wasn't always so packed! read more

I've been a member for a long time, recommending 7 other friends to join. I like the facility, the staff, fellow gym members, classes, and so much more. Recently 50% of the TVs inside have started showing a combination of ads and posts from members. It's an obtrusive break in my work out consisting of distracting ad streams, commercials, and garbage posts from Instagram. The desk staff isn't allowed the change the channel because it's a "video newsletter" that conveys important info to members. I feel almost violated by these changes. Update for 2021/2022: The number of fellow members not wearing a mask or wearing it incorrectly, not wiping the equipment after using, or just being jerks to others has increased dramatically. Front desk staff can't deal with these issues on their own. read more

I like the quality of their equipment, you can tell it's good quality. The Tuesday, Wednesday and Thursday yoga classes are AMAZING! I like the towels, music, spray bottles of sanitizer, and staff. I think this is the best gym in the area. read more

One of the benefits of being a member of the Lakeview Athletic Club, I enjoy taking advantage of the All-Access-Thursdays promotion. This week, I hiked it out to the Wicker Park facility, which is a modern rehab property. I was there in the late morning/early afternoon and it was not crowded at all. I took the Blue line and exited at the Division station on Milwaukee Avenue then walked about half a block (east) to Division Street then proceed about one block to WPAC. For a landmark, look and sniff for the Wendy's Restaurant and the gym is across the street. There is parking available - check with WPAC regarding the rules and regulations. Once entering the club, I was greeted by Stephanie. She was very pleasant when I spoke to her on the phone regarding the locker situation (not all of the gyms have the built in locks) and the location. WPAC has a different feeling from the other CAC gyms. This smaller gym is one level gym - one large open room. When you come out of the locker room, the cardio area begins. There's about 50 various cardio equipment for your use. Then you enter the area for weight machines. There were sufficient amount of machines for the size of the gym. The free weight area is in the back of the room. Plenty of free weights and benches in the area. All of the weight machines, benches and cardio equipment seemed to be in great working condition. The stretching area is very well lit and has a wall of glass to view the outdoors. There are couple additional rooms for the spin classes and group classes. I wish I was able to spend more time at this facility. I would add this gym to my gym rotation. To my fellow CAC members, check it out. read more

Wicker Park Athletic Club - Part of workout and cardio areas - Gyms Near Me - Chicago, Illinois

Good 'ol WPAC, oh how convenient you are! After living across the street from this gym for quite some time, I finally caved and signed up for an annual membership... all while wishing myself good luck. I had no excuse not to go because it was 2 minutes away and honestly, if I wanted to walk to the bakery, I had to pass it and the darn thing would guilt trip me into coming in anyways. Plus they have mini televisions on some of their machines so I can kill two birds with one stone. Now, I can say that this place gets really busy. Like, you may not get that treadmill you had planned for... or you may end up elbow to elbow with a neighbor you've seen a hundred times but never said "Hi" to. However, if you know how the peaks and the valleys flow throughout the day and you can work around them, then all the power too you! If you can disregard how small the place feels and how packed it can get at times, then it is a solid gym. It has everything you need in terms of lockers, showers, blowdryers, weights, water fountains, etc. They offer classes that come with your membership (the bootcamp class was my fav!) and it's pretty freakin' clean. They always have plenty of towels available and they provide drinks and snacks in the vending machines towards the front. This location even has a small parking lot on the side, just in case it's really cold or whatever. They also allow you to stock up points based on your check-ins and other random factors. You can use these points for free guest passes, Wicker Park Athletic Club merch, etc. Lastly, when I ended up moving away I had no issues discontinuing my monthly pass. Thank goodness because that's usually the part when the horror stories about these kinds of places start to pop up left and right. The staff here was always friendly, like uber friendly, and eager to help if you needed anything. Even if anything meant keeping an eye on my umbrella on a rainy day. read more

This gym grew on me. I started my membership here in December 2017 so by the time the new year rolled around, it was a zoo after work and on weekend mornings. Hard to get a machine, locker room was packed, many classes were packed, etc. But many gyms are like that Jan-March, of course. Once I figured out which classes weren't as crazy and the resolution-ers lost their momentum, I was very happy here. Mostly, I was quite impressed with the quality of the group fitness instructors. They were very professional and fun. I was a member of FFC for years and loved it but I have to say, the instructors at WPAC were on a different level. Shout out to *Stephanie F*, Susan, Amy, and many more! Overall a great value. I moved from the area and don't have a Chicago Athletic Club nearby, so I'm checking out more boutique studios and I just can't believe what it's going to cost to get access to group fitness. I had super high-quality classes at WPAC for a great price. read more

Small gym. They can't an additional month payment once you cancel. Shady way of doing business especially after being a long time. That's not the way to treat people. I am filing a complaint with the appropriate agencies. Frank read more

So my wife is a member, and I walked in the other day after work to check the gym out. It was a few minutes after 5pm on a Friday. "Hi, can I take a look around". Employee behind the counter "Membership is gone for the day so if you want to look around we will have to charge you $25 to get in". Not sure I understood what she said to me I said "What?" She said, "sorry, policy is that if membership isn't around we have to charge you $25". My mouth is hanging open because i'm dumbfounded by this idiotic policy. I'm in a suit and have a briefcase. I'm not planning on running on the treadmill in my Bruno Magli's and I don't have a bomb in my suitcase. WTF? Who has a policy like this? Take my ID and let me walk around for 5 minutes, but to charge me to look is just plain idiotic. Either the staff is a bunch of mindless robots, or ownership is a bunch of a$$holes. Either way, i think i'd rather go sign up for a membership down the street at the cheaper facility... read more

The management of the CAC is shockingly poor. 1) You guys promoted a food delivery service (GOOD EATS) earlier in 2018 that was a complete disaster. A whole box of food was delivered spoiled. Had to beg my awesome personal trainer to get Good Eats to email me back -- which is obviously not her job. Then I waited MONTHS to get my money back. 2) I had almost 1,600 points when management decided to cancel the rewards program with ZERO NOTICE. I've cancelled my membership. For the sake of my fellow Chicagoans who trusted you with their business, I hope the CAC gets it together. Yikes. read more

I have put off writing a review for this place because I don't want it to get overcrowded and too busy. The have just about everything one needs in a gym (except a pool which the other CAC's have). They have ropes, pull sleds, TRX, boxing gear, two studios, cardio area, plenty of free weights, squat racks, benches, and cable machines. Current members: People need to move out of the way in the functional training area. This is not a place to sprawl out in the dead center of the turf in front of the ropes or TRX. Usually I can only use the push/pull sleds during off-peak hours on weekdays because of the above mentioned problem. Forget about it during the weekend. It has a Meat-head index of about 5.5/10 which isn't terrible. I'd day anything greater than 8 is not tolerable. Grunters, or people who live for attention, will always be at any gym. Go during off peak hours and you'll be fine. It's still not that bad during peak hours, but this is about the time of the year where people start fulfilling their new years resolution. They always tend to trickle out come february and march. read more

Wicker Park Athletic Club - Front of building - Gyms Near Me - Chicago, Illinois

What a quirky place. I stopped in to consider membership, and both times they wouldn't even talk to me unless I let them photocopy my ID and sign a document. Really? How about my social security number, date of birth, fingerprints, mother's maiden name, and favorite color while you're at it? It's a gym, not the emergency room or a NSA job application. Good luck when they get hacked and your identity is stolen. And I was told only "contract" memberships were available. You mean - like the kind you have to send certified letters to cancel? It's like 1990s gym memberships all over again! No thank you. I passed and went to a competitor that happily took my money for an annual membership, without requiring a blood sample and retina scan. read more

Smallest of the 3 Chicago athletic clubs I go to (Bucktown, wicker, west loop) but it gets the job done. I rarely wait for a cardio machine but waiting for a free weight station like the squat rack or bench press can be a hassle particularly if you have an ideal workout in mind. There is a free parking lot on the side of the gym, which is sometimes filled, but there's usually a parking assistant outside sitting in their car to help guide you with parking on the street. Unfortunately the parking assistant is chilling in an unmarked car, so unless you're looking out for the assistant you'll never know they exist. Price is decent considering it includes classes. I wish there were more HIT classes with abbreviated timing (less than 45 minutes). 1 hour long fake taekwondo classes don't do it for me, but they seem to be popular, so I guess I'm the minority. read more

PLease note I thoroughly enjoyed the facilities but they are not trying to take advantage during Covid to not allow me to hold my membership. I sent a message to them on Nov 1st per the agreement to request a hold on my account. They currently have billed me twice and have stated they now cannot put my account on hold as to there being a balance on my account. This feel a little predatory and trying to take advantage of people during this pandemic, being an essential worker I decided to put my membership on hold as to not increase my chances of catching anything but now they are strapping me with fees and payments and holding me hostage to not put my membership on hold read more

This is my local and regular gym. I really like it, though it's not perfect. There are two squat racks and the dumbbells go up to 100 which mattered a lot to my fiancée. I am super excited at the selection of workout classes here and it's a generally clean, well stocked gym with nice staff. Great location for me but I'm biased. My biggest complaint is that it might be outgrowing itself. As WP gets busier and busier, this place seems to be pretty packed on weekends. That's usually when I go so I can't speak for weekdays. Part of why I haven't done a class there yet is that everytime I pass the workout room, it seems totally packed! My fiancee and I work around a lot of people when lifting weights on weekends. Otherwise, I like it! read more

If you like paying what amounts to an exit fee when you try to cancel, this is the gym for you! Read the comments about CACs cancellation policy, then save yourself some headache and go find another gym. read more

Poorly run business and bad customer service. Poor cancelation policy, they will try to squeeze out as much money from you and make it hard for you to cancel. I had a bad experience as well as a friend who was sent to collections with zero outreach or notifications from the club. I never got my referral bonus and after multiple follow ups they kept telling me they couldn't help because the bonus was supposed to come from a third party (???). Facility is also small and machines fill up fast. Would not recommend ! read more

It is a great gym, large classrooms, clean as a whistle. Wish it had the steam room however! read more

Of all the CAC locations I've used in the past year this is probably the worst one. But really only due to the size the fact that their parking lot is only 10 spots deep. It's still a pretty solid gym. Just doesn't have the amenities of some of the others around town. You'll still get towels, relatively new equipment, and super friendly staff form the front desk to the class instructors. It's also a little less crowded from my experience, which can be super helpful when dealing with the New Years wave of folks who will only stick to their resolution for about 3 weeks. If you've got a universal CAC membership and want to switch it up, this location is worth a stop. And you can hit up Rite Liquors after you've burned a bunch of calories. read more

Just signed up for a FREE guest pass online. Went to the gym and was told I had to pay $30 to work out for the day because all their membership advisors went home early. LOL read more

I have lived in Chicago for 3 years, and this was the best gym I could find located in Wicker Park when I moved there. I had fine experiences, basic gym other than when it came time to cancel. I was moving neighborhoods, and I walked in and spoke to the women in charge of membership at the front desk to cancel my membership - for no other reason than I was moving. She was super nice, told me I was all set. I thought wow, great. that was so simple. Y"ou are sure I am good to go?" And she indeed confirmed I was. Low and behold, I was charged for the next month (which was fine, because I needed to give 30 days full cancellation. But then I noticed I was charged for the next month. I called, confirming I had cancelled two months ago and they told me I would have needed to give written cancellation to ABC financial. I told the membership manager I was never told that, and requested a refund. He told me he can't give a refund and that again they always needed written cancellation - that they have no way to cancel memberships bc it always goes through their billing department, called ABC financial. After sharing my frustration, quite magically he said "I will cancel your membership right now." Which was odd, since he kept telling me there was no possible way to do so without sending in a written cancellation. It's not about the money, it's just the principle. And poor leadership and clear lack of training for their people. And a false "written" policy that magically disappeared. Honestly, I have never written a bad review but this was just beyond frustrating. Wouldn't recommend joining. read more

Ugh, I guess I could join the gym down the street. But their classes don't really work for my schedule, and they require a year long commitment or else their prices are astronomical. Thank god for excuses! I may never have to actually exercise! Wicker Park Athletic Club, you're really ruining my excuses not to exercise. Reasonable rates without a contract? Classes that work with my schedule? Clean, friendly and new location? UGH, fine. I'll go to the gym. I may hate you for now, but my waist line thanks you in advance. read more

Drove down to join this gym at 7 pm tonight. I was told that membership wasn't there and I would have to make an appointment for tomorrow to become a member. OK, I say, can I have a look around? I was told that only members can go past the lobby but I could pay $25. I explained that I didn't want to pay $25 to look at their gym when I was supposed to come back tomorrow to buy a year membership. This conversation went on for 5 minutes... Very disappointed that these guys make joining a gym so difficult. Seriously, what could their "membership" group possibly need to tell me before I go do a workout??? I was a member of the Evanston Athletic Center for 4 years and it was great. $50/month, no hassle. These clubs seem to have went downhill since. I ended up walking down the street to Wicker Park Fitness and joining for $35/month. Better deal, better staff, same neighborhood. read more

I was a member of this gym for a couple years and overall fairly satisfied (would've given it a 3 or so if not for the bad experience with cancelling the membership). The classes and instructors at this gym are good. It is not as nice as some of the other CACs (e.g., West Loop and Lakeview) - older facilities, smaller, fewer amenities, no pool, sauna, or steam room. My main issue is with their cancellation policy. I cancelled my membership in August as I was moving out of state and they billed me for September anyway because they have a 30-day cancellation policy! It is apparently stated on the membership contract, but honestly you sign forms all the time and nobody can memorize all the details. It is a bad and silly policy. Why would they need 30 days notice for me to cancel my membership? It just seems like a way to squeeze some extra money out of you. read more

They seemed like they had good facilities but...to be honest I didn't get past the front desk staff. They were pretty rude. I had just asked if I could see the weight facilities before I paid the 30 bucks. They said no, they couldn't have me walking around. (This would have taken 10 seconds) My other option was to get a full tour and then sit down and talk about membership options...just to check the free weights before paying 30 dollars. And this front desk guys' approach was very "mean girl." Ok. I get it. I can't sit with you, Regina. read more

I have gympass and WPAC is one of the gyms in my network. I will say that the gym has everything that I mainly need and it doesn't get too crowded. Everyone here is super nice and they respect one another and the equipment generally. I've been to gyms where it was a hot mess but WPAC is small but mighty in a few ways. One of the ways is parking! When you get there and it is not too crowded, they do have a small parking lot but beware - park where you just have to drive out, do not park pulled in - trust me, it will save you time. But some days, I cannot find parking so instead I drive to another location because this area can have a lot of traffic. Gym quality - it is good. Classes - I have attended just a few here and they're okay. I prefer their Lakeview location for their classes. Other than that, no complaints. Don't need a lock for the locker room which is great and the towel service is a plus as well. read more

This Gym was convenient and close to home. They are a money machine. The equipment is in need of refresh and audio video is poor. The spin bikes are tired and over used. The women's locker in the winter was unclean. Tried to cancel and they say they made A single attempt to contact me which I didn't get. So the charging went on. read more

Very disappointed at how Wicker Park Athletic is handling the global pandemic situation - I wrote to them during the summer, explaining that with an at-risk partner, I do not feel comfortable entering the facility and was told by someone at their staff that they would be putting my account on a "temporary complimentary freeze" until September at which point the freeze would then cost me 15$ for up to 6 months. In reviewing my bank statements today I discovered that they've been charging me the full membership fee since October in spite of my agreement and understanding that this would not take place without my consent. I received no communications at all to indicate that my "complimentary freeze" period had ended and unless I registered myself as "freeze" yet again, they'd begin regular billing. Keep in mind, I haven't stepped foot in that gym for over a year with COVID in the mix. "Customer Care" has been extremely unhelpful and unempathetic. They refuse to do anything to help right this wrong. I know I'm not the only person experiencing this as I've seen similar reviews - Times are tough for everyone and I wish I could patronize small, indoor businesses right now but I simply cannot. I am very discouraged that this company is taking advantage of their customers during this crisis - Would not recommend this business to anyone - find a place that values their customers and does not deceive them for financial gain. read more