I decided to join Mode because I was tired of big box gyms and wanted a boutique experienxe. I took advantage of my complimentary fitness assessment included with my membership and was paired with Trever. I was so impressed with his level of knowledge and approachable demeanor - especially since I was never the gym type I decided to continue my fitness journey with him. He's really fantastic! The other trainers at Mode are knowledgeable, helpful and take the time to assist their colleagues-ensuring their client has a great training session. They are always ready to offer guidance, answer questions, and provide personalized workout plans. I appreciate their expertise and the fact that they genuinely care about helping me achieve my fitness goals. I feel very welcomed here. I highly recommend Mode to anyone looking for a excellent gym experience. The friendly staff, clean equipment, and motivating atmosphere make it a great place to work towards your fitness goals. I am thrilled to be a member and look forward to continuing my fitness journey here and reaching my goal. read more

At first the gym was okay.. the bathrooms are horrendous looks like they don't clean the showers DAILY... the gym is terribly smaller than what they make it seem on social media. Barely have any machines there's one of each so it makes it nearly impossible to do your workout session in a timely manner, since you have to wait for sometimes 2-3 ppl to use a machine before you can get to it. I happened to move to the suburbs and didn't have a chance to cancel in person so I thought I'd call THEY NEVER ANSWERED THE DAMN PHONE I CALLED LIKE 7-8 times NO ONE PICKED UP THE DAMN PHONE!!! The one time my partner went in person to cancel his membership he was given the run around and was not able to cancel his membership! We just want out of this horrible gym, the staff isn't easy to work with at all! I just want to cancel my membership and they make it nearly impossible! HORRIBLE SERVICE DO NOT PURCHASE MEMBERSHIP!! Update I sent an email to cancel since I moved and they're saying I have to live 25+ miles away from the gym to cancel my membership which is complete and utter bs!! The cancellation process is ridiculous and nearly impossible save yourself the headache AND DONOT GET A MEMBERSHIP HERE THEY MUST BE DOING TERRIBLY FINANCIALLY TO MAKE IT THIS FRICKIN IMPOSSIBLE AND FRUSTRATING TO CANCEL A SIMPLE MEMBERSHIP NOT EVEN AT MY LAST GYM DID I HAVE SUCH A HARD TIME TO CANCEL A MEMBERSHIPPPP read more

Mode Gym - Gyms Near Me - Chicago, Illinois

It will always surprise me when small gyms put people with low social skills and patience to work with the people coming in and out of the gym. Guy that worked with me had an attitude and was impatient. And yeah, $40 for a day pass is rough.... And what's up with the stick up the *ss when it comes to verifying residence lol even though I live in the loop, this whole experience was such a turn off. read more

I was skeptical to try this gym based on some of the reviews. I was visiting from out of town & had a great experience! It was very clean. The gym itself was on the smaller side but had everything I needed! Only con was the locker room was very small so it got crowded quick. read more

Mode Gym - Gyms Near Me - Chicago, Illinois

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If I could give this gym zero stars I would. I wanted to sign up and switch from LifeTime fitness so I scheduled a tour that the website states includes a DayPass. When I arrived Myranda asked me if I lived within 2 miles. I advised that I did not. She stated that although the website doesn't state these terms, but she is not allowed to honor the website's DayPass. I asked for the Manager and she indicated that the Manager Rubin says he would honor the website's promise of a DayPass but *only* if I leave a positive review. I agreed and Myranda literally wouldn't let me enter without pulling up Google or Yelp on the spot and indicated that entry would only be allowed if I completed the review. I stated the obvious, there is nothing to review if I don't enter the gym and so far my experience has been pretty awful. I left and proceeded to drive to my home gym LifeTime where I would never be treated this way. The worst customer service ever. I am a service professional and I have not experienced service this offensive in quite awhile. read more

Mode Gym - Gyms Near Me - Chicago, Illinois

This gym is glamorized on social media displaying a seemingly much larger space than it actually is. The community here is cool I'll add. There is very little space for customized workouts, and the studio space is smaller than my storage unit; them having classes in there is insane. The locker rooms are smaller than average and the two showers seems to only dispense ice water, the sauna has been broken for more than a year, and I believe they replaced the DJ with an iPod that was smart. Above all else, the owner... I can't imagine working under him with his mood swings, and his seemingly bipolar behaviors. To sum this up... it sucks that I'm contracted in this membership and have to pay another cent in order to break out of it... *Update* they saw this comment and terminated my contract immediately. (not another cent was paid) read more

I have struggled with being overweight my entire life. I am no stranger to exercise or any form of dieting. I'd tried everything over the years. I never wanted to commit to personal training given the cost. My son's birth was the life-changing event that made me realize the collision course I was on if I didn't make a major change. I didn't want to be sick or dead before my kid's graduate college some day. I realized I needed to make a legitimate investment in my health so I started researching personal trainers in the area. Mode Gym is a serious gym but it is very welcoming and supportive. Every person I've ever interacted with there has been encouraging and uplifting to me, despite the gym being a place full of serious clients with peak fitness and athleticism. I did an interview session with Sean the head trainer and he paired me for a trial with an amazing trainer named Brian. Brian has been a true master of his craft. He takes personal training as seriously as a trainer can. He applies the latest science to his entire approach. He preaches efficiency over quantity. He focuses on maximizing oxygen carrying capacity of the body so that you are burning calories even when you're not in the gym. He insisted that I wear a fitness tracker that tracks VO2max while training with him and I have truly seen results in only the first 3 months working with him. This is the most consistently I've ever been in a gym in over 10 years. It's sad but important to learn that you've been working out wrong your entire life. I had been working hard instead of smart. Working with Brian has changed a lot about how I approach exercise and my goals. I love this gym and honestly all of the trainers I've met there are very knowledgeable and probably some of the best this city has to offer. The layout of the gym is very fast-in/fast-out so it's efficient for you to pop in and then move onto your day. read more

Mode Gym - August 2021 (then) and November 2021 (now) - Gyms Near Me - Chicago, Illinois

IMPOSSIBLE TO CANCEL!! The gym itself is good for the amount of space, but good luck getting through the process to cancel. When you go in person to cancel, they tell you to use a 3p that is unresponsive via phone and extremely slow by email. I had a month to month arrangement, and upon cancellation was still continued to be billed. Fortunately my credit card provider wasn't having any of their nonsense and clawed the money back. Read the many reviews on here that point to the difficulty of cancellation! It's a shame, because other than that it was a positive experience. Side note, as per the FTC's recently passed Click to Cancel: Negative Option Rule, this business' cancellation procedures are ILLEGAL. read more

44 dollars for a day pass is a joke , can't get anyone in the door for that kinda price

Awesome gym! Very kind people, welcoming, no BS sales pitch. Got a great workout in while in town. I love the vibe and the equipment is adequate. Hopefully they expand to a bigger space at some point! read more

I canceled before my first session with the trainer there. things just felt suspicious so I canceled. after I did they have continuously texted me calling me names, slinging insults, and telling me to just say I can't afford it. I attempted to work with Dillon he was very rude. read more

came here for a day because we live 40 mins away but it was so worth it. got a day pass and the experience was worth the cost, keep in mind this was our first time at this gym and it's not only extremely clean, it has great energy, especially the people that work here were so friendly and welcoming. Ruben was the one who gave us a small tour and checked us in, really impressed and loved the experience. I would 100% recommend this gym, if I didn't live far I wouldn't hesitate to commit to a membership. Truly amazing, you're getting more than you're paying for! :) read more

Current member. Cannot cancel so I am sticking it through! If I could I would go to Lifetime fitness or xsport believe it or not. This gym has very friendly staff, but their women's locker room is very cramped and there are always a dirty bleached towel on the floor lol. There's only one personal training room (also used as a stretch room) and it's super tiny but so cute. The machines are close together and limited, but on the upside they do have quality machines and the machines are constantly maintained. Over all, my opinion is that this gym is slightly overrated but i can work with it, however ill most likely not recommend any athletes or friends I know to go here unless they're looking for a private/small/exclusive gym. I asked about cancelation because I might be moving but it's nearly impossible. Ps let me out of here!!! Lol read more

This place has managed to embody every single aspect of a nightmarish customer service experience one could imagine. The gym itself has decent equipment, but that's where the positives end. The space is so small, and it's constantly overcrowded. However, the absolute worst part of my Mode Gym nightmare is their cancellation process. I emailed Mode in April 2023 to cancel my membership and they gave me a phone number to ABC Gym, a third party they use. I called them multiple times and each time I get disconnected! I finally found their email and after submitting the paperwork I received confirmation of my cancellation on 8/7/23. That should have been the end of it, right? Wrong! They informed me that my membership would be canceled with an effective date set two months ahead. Fine, I thought, I'll just wait it out. But here we are, in January 2024, and I am STILL being charged! The sheer incompetence and complete disregard for their customers is mind-boggling. I've wasted countless hours on hold, writing emails, and dealing with their excuses. This gym has not only been a financial drain but also a source of immense stress and frustration. It's beyond infuriating that they continue to charge me months after I requested to cancel my membership. I strongly advise anyone considering Mode Gym in Chicago to steer clear unless you enjoy being treated like a doormat and throwing your hard-earned money in the trash. Shame on you, Mode Gym, for your heartless and unethical practices. read more

Experience: A friend of mine is actually a member of this gym, and he absolutely loves it. So out of curiosity and being that I live so close, I decided to go with him and be a guest. I was greeted with a staff member where he had me fill out a waiver form, which was very simple. From there I walked over to the locker room where they had mounted number locks, so no need to bringing your own lock! Parking: It appears that there is paid street parking in front of the business. At the same time, there is free parking on the side streets, but be aware of signs such as loading dock times and permit parking. The time I went, which was during the week around 9pm, I was able to find free parking on Throop. Worth: I would say this gym is worth the visit. It is very "fancy" and the equipment was very up to date. It may get crowded, which I was worried about, during certain hours, so take that into consideration. Staff was very professional and friendly. My only con would be that it is very pretty dark in there (As shown in the picture below). At the end, I would think I would need a couple more visits with my friend to actually see if I want to become a member, but I am definitely considering it. read more

Mode Gym - Gyms Near Me - Chicago, Illinois

I joined this gym about 2 months ago. It is currently not open for 24 hours but is open late enough for me to go during the weekdays (closes at 11pm). On the weekends, they are open till 8pm which works for me. The gym offers classes (beast bunn, yoga, etc) which are not typically too crowded (3-5 people) based on my experience so far. They also offer monthly FREE body scan for members. I like that this gym is within 10 minutes of walking distance from where I live. As long as I live in this neighborhood, I will keep my gym membership here! read more

Such an amazing space for seasoned gym goers. It's not too big that you have to acclimate too much and it was built for gym goers, no walking around between the leg press and squat racks. Everyone minds their business and is respectful of others and the equipment. The space is very clean and airflow is great. Just the best gym I've tried outperforms some of the most expensive ones by a LOT. Great staff too, Takeyha was very informative. Bummer I needed 30 min to get there... would've joined in a heartbeat if I was closer. read more

I've been in the loop for a week and bounced around different gyms. This was the best one and had the cleanest facility and had well maintained gear. Only 8 mins from The LaSalle Hotel. Whole staff was friendly which is always great. Thank you Codie and Tekeyha read more

Mode gym is stunning. I've sent videos/snaps to friends while I workout there and they are blown away - the art, the lighting, the mirrors, all amazing. But it's not just about the looks, the machines they have are so clean, the staff are incredible (Gerry is an amazing personal trainer), and they have all the extra amenities that round out the experience (body scanner, sauna, showers, retail with protein/creatine/pre workouts). And the location is perfect. read more

If I could give zero stars I would. Horrible customer service. They are only nice during the sales portion. After that snob city here I come. Also the cancellation policy is a hoax. It's almost impossible to cancel. They tell you that you must cancel within 30 days. ..... if you do not cancel on the first of the month you owe the second month. Now doesn't that seem fishy to you? One day after the first and BOOM YOU OWE THEM $220. This gym isn't worth $100 a month. Body by Stevo is great East Bank Club is great FFC is great ROCK SOLID CHICAGO DO YOURSELF SOME JUSTICE AND DO NOT SIGN UP ON THE FIRST VISIT. THEY ARE WOLVES IN SHEEP CLOTHING. GO A FEW TIMES TO SEE THOSE SMILEA ARE ALL SHOW. read more

Sebastien was great when I signed up. I was told I could cancel at any time. I went ahead and still paid my monthly dues even during COVD (even though it was closed). I recently tried to cancel my membership as I was originally told I could. Upon emailing the gym, I was told I had to contact corporate? (always suspicious). Corporate told me I was on the hook for another 2 months of fees even though: 1. I gave them 4 months of dues without being able to visit due to COVID 2. I was told at sign-up I could cancel any time. 3. There are still state restrictions in place for capacity at this location so I couldn't even visit at my preferred times even if I wanted to. I'll be contacting the Better Business Bureau here shortly if they don't cancel my membership immediately. Just make sure you get all the membership details in writing upon sign up as I'm not getting the runaround. It was a nice gym until COVID and corporate got involved read more

This Gym will not make it easy for any client to discontinue their membership. Bad business practices!!

The Gym is fine and the trainers are good, but the company that they use to receive payments, etc. is the worst. Customer service is farmed out of the USA and you are unable to receive any help. Sadly, I will never join another gym that uses this company. I was told I could cancel at anytime and after moving out of the Chicago area I still had to finish out the year and they service company does not stop emailing and trying to charge for additional months. Disgraceful. read more

Rueben, manager, was amazing. Helpful and super friendly! The gym is pristine! The lighting, the equipment was top notch!

In Chicago for work so needed a gym for a few days. Decided on Mode after checking out there Instagram. This gym is so sick! As a competitor it has everything I need and the vibe us awesome. Great music, awesome lighting, and feels like a club. Will Def come back everytime I'm in Chicago! read more

Owner very rude. When I arrived for my complimentary guest tour and complimentary day pass. I was told the promotion is not valid. They only use the promotion to get you in the gym and was very rude when relaying the information. read more

Beware! If you live more than 2 miles away the "free day pass" isn't going to work. I am only a 12 minute drive away and I guess that is too far. Looks like an awesome place but no way I'm paying $40 to go one time. read more

I am so pleased to write this review on my 1-year anniversary at Mode. It is my absolute favorite gym in Chicago. From the moment I stepped into the door, I was greeted by smiling, happy people who make you feel right at home. I signed up for my membership with Sean, who is the general manager and fitness director. He was amazing! I was a hot mess after multiple injuries and working from home during the pandemic. He didn't add onto my embarrassment or shyness for being out of shape - just the opposite. I felt very well supported and encouraged to join the gym. He gave me the confidence I needed to start my fitness journey. And once I did, all the magic happened! I started taking group classes with Abby and Fernando (who were the sweetest guys ever), but also kicked your butt in class! The boxing classes are my absolute favorite! And still are. Amanda's booty building class is also incredible! Highly recommend. Once I was ready, I started personal training. The rates are very affordable as compared to other gyms (especially with package rates), and everyone is so dedicated to fitness and their workouts, that you naturally want to improve and maximize your performance every time you walk into the gym. I also have to say the people are the best at this gym! Moe, the owner, greets me with a wave and smile every time I am there. The same for the other trainers, the front desk staff (I love Antonio!), and even the cleaning crew. Everyone is kind. And in the midst of the pandemic, this was everything for me. I was experiencing social isolation and emotional deprivation working from home by myself (and my tuxedo kitten). Mode was my lifeline during a very difficult time, and I am so blessed and grateful for the people and opportunities for fitness and health. If you are looking for a place with amazing vibes, good tunes (did I mention the live DJ who spins on the regular with the best music ever?!), excellent equipment, and the BEST people ever, this is the gym for YOU! I love you, Mode! Thanks again for everything! read more

On the fence with the place. The facilities are clean and other members seem motivated, which keeps me motivated. My concern, I signed up for a month to month membership. And I was told that If I ever left my final cost would be prorated, and only need to pay for the costs for my remaining weeks. I had the sales guy repeat this to me again to make sure I understood him correctly. However, when I went to cancel my membership, I was told it would not prorated. And that I would need to pay for one full last month. I was also told, I need to contact an outside financial firm, completely separate from Mode, if had concerns. The whole, your money is with "them" not with us seems like a bit of a cop out. I think a lot of gyms do require one more months payment after giving notice. And it's not necessarily the cost of the last full payment, it's the principle. I feel like I was working with a sales person who was going to say whatever it took to close the deal. read more

Great gym! Management really helped me out with an understanding that I was only there for a short period because of an internship which was so awesome and accommodating! The gym has a great vibe to it, and everyone seems to respect those around them. I was going to give them a 5 out of 5, however there was one thing that really bothered me. After work, 5-7:30 would be about the only time that I'd be able to workout, which is also known as one of the busiest times in any gym. This time range would be the time that there was cleaners cleaning the gym, which I thought was really odd. I would be doing Dumbbell RDLs and there would be a vacuum passing right by my feet or I would be setting up barbell bench press and there would be spray cleaning product landing on my face as I am laying on the bench. Other than the odd cleaning time, the gym is a great space to get a quality workout in. read more

Still love how quiet and not too big this space is ..Beautiful lighting ,awesome machines ,hopefully the internet will come back on ,I found it very useful for me during my cardio workouts..Owner still is very accommodating,pleasant also to talk to ..Still my fav gym in west loop read more

This gym is quite literally the best gym in the entire city. Has every machine you can think of, and the staff is very warm and friendly. 10/10!! read more

So here's the thing: I have a problem with working out, or at least I HAD a problem. The past few years I've been on a quest to find a workout/gym that would work for me - pure barre, class-based gyms you name it. And then I found MODE. To be completely honest, I have no idea why I decided to start a membership at MODE, but I did. Five months in and I now find myself wanting to workout. The gym is small, but it has everything you need and Moe's attention to detail in designing the place makes the experience that much better. The people are also some of the nicest, most welcoming individuals I've met. Moe and Sebastian say hi to everyone and know their names, my trainer Amanda is incredible and everyone else makes you feel like you have every right to be working out there regardless of what you look like or what your experience is. Simply put: it feels nice to come to a place where I don't feel judged or alienated. read more

I'm a physician living in a corporate apartment nearby. I wanted to try the gym to see if I liked it before I joined. The "free pass" they mention online is actually $40 FOR THE DAY unless you have an in state drivers license. What if the gym isn't a good fit? You lose your money. Thank you to Mo at the front desk who informed of this. I can't imagine what a contract at this place is like. read more

Simply put, the gym experience offered by Mode is one of a kind. When searching for a new gym to call home near the downtown area I was initially attracted to Mode for its new, state of the art equipment and boutique style. What has really set this gym apart, though, has been the positive gym environment created by the gym staff and lovely people who workout there. I took a tour with manager Sebastian who was extremely courteous and happily answered all of my questions. All of the gym's staff are accessible and attentive. I was made to feel comfortable immediately, especially with the gym's no-contract membership and high-value rate. The layout of the gym's state of the art equipment is efficient, and I have never had issues finding a machine to suit my needs. I have never seen a gym so clean and well looked after. On top of that, due to whatever magical fresh scent is wafting throughout the facility I magically leave the gym smelling better than when I came in :) With all the amenities this gym provides in one place (personal training, cryotherapy, beautifully designed locker rooms, group classes, the list goes on!) it was truly a no-brainer. Highly recommend to anyone looking for a place that gives them that extra push to stay on top of workouts, simply by being so awesome! read more

Best gym in Chicago! High end equipment, professional trainers and super cool environment. Everything is new and sparkly clean. Mode is not only a gym. It is a community with a group of people that have fitness goals. The trainers here are to help you achieve your goals, whether it is to get stronger, to lose weight or for body recomposition. Did I say they have a live DJ at times? At Mode you get everything you wish for for a gym. Purely enjoy my experience here as a member! read more

I'm new to Chicago and in search for a gym near my place. Walking into MODE gym, I was immediately impressed. The cleanliness, hospitality, and vibe was everything I could ask for! Thank you, Moe for being so welcoming and helpful. read more

This is one of the best gyms I've ever worked out at. Music is always on point, locker rooms are super clean, and the passion the staff has for it's members overall wellness is amazing. That's what keeps me motivated to keep coming back. I get greeted by the staff every time I've walked in and most times the owner himself is there to provide some motivation. I haven't had the chance to give it a try yet but they have a cyrotherapy chamber! As an former athlete recovery is huge and this will for sure help. Keep up the good work! read more

It's the kind of gym you look forward to going to everyday, and even going back to later if you have time to squeeze in a second workout. You just enjoy being there. It is clean, has terrific energy, and a lot of inspired/happy people around - it is contagious. You will feel it as soon as you walk in. The equipment and facilities are really really nice quality (LifeFitness and Hammer Strength). You can tell, whoever designed this gym, has years of exercise/gym experience and has incorporated all the little things that you wish your previous gym had. Leg day for example: they have 2 beautiful weight lifting platforms for squats and deadlifts, leg press, 2 different hack squat machines, a special booty builder machine (Ive never seen one before), and much more! Tons of variety to keep your workouts interesting. Lastly, did I mention the equipment is beautiful, very clean, and no waiting! read more

Best gym in Chicago -- incredibly clean, top notch trainers, and an owner who cares. Highly recommend to anyone interested in raising their fitness game. Thanks! read more