Super bad first impression, thanks to bad front desk. I approached TWICE, with no response from the…read more3 receptionists working other than "someone will be right with you". (Both times) while all three started at their screens. Hmmmm. When I said this is the SECOND time I've been here this morning, (I had to go to tge lobby to find a bathroom, since nobody would speak to me) a blond woman finally offered to check me in. As I turned away there was lots of eye rolling and chatting between the 2 women. Hmmmm. What is their JOB? 2nd time there was not one other person there. No eye contact, just that horrible staring at screen dismissal. Hmmmm. I've been told the docs are great here. So I'll add to this review after I see one. But it was a TERRIBLE first impression. Once the nurse called me back (about 40 minutes after arriving), things were better. They did X-rays promptly, and the PA. who saw me was very nice. She gave good advice about a steroid shot, and agreed that oral steroids might be better, since I'm a musician with a long show today. No advice on PT., only solution was surgery, which was something we agreed won't work for me. If management would fix the front desk problem I could give this place a better review.

Front desk people are not very polite. I totally get being swamped at your job constantly , been…read morethere m, done it. It's still no excuse for bad "customer service". Everything I've been reading from other posts are the same as I have experienced. Staring at comp. screen, not acknowledging you, etc. This is a minor thing compared to what I have an issue with. I had 2 appts scheduled for Mon (12/8/25) with prob estimated an hour between the two. I got there a half hour before my appt bc they needed "prep time" for me before the MRI. My second appointment was supposed to be with Dr. Glattes to discuss the MRI. Come to find out they kicked me off the schedule for the MRI because they didn't get pre-certification from BCBS. So they asked me if I could wait until 8 o'clock for the person to come into work to do the pre-CERT. I said yes, as long as we could get it done before my appointment with Dr. Glattes because that's the whole reason I'm here. They said there should be plenty of time. The person they were speaking of, gets there supposedly at 8 AM, and at 8:30 I went up to check on status and they checked computer bc they sent a message to the back and that person had not received anything back from BCBS and "they are gonna keep trying, but it was a Monday, and they don't cooperate as well on Monday," he said. It all ended with me leaving because they couldn't get the pre-certification and get the MRI done that day so that I could talk with Dr. Glattes. Not only did I take off work and have these appts appointment two months in advance, but I also missed out on regular pay plus overtime (I don't have PTO and I drove from North Dickson) Then they call me back today (2 days later, Wed 12/10) and first thing she asks is for me to verify with my birthday and I ask what this is regarding and she says "pre-certification for the MRI" OMG they still haven't done the pre-CERT!!?? Why didn't this take place weeks before I even got to my appointment? My deductible is paid up for the year and I'm not gonna be able to get back in before the first. I don't know if I will come back even though Dr. Glattes is fabulous. (Prior surgery) I can find a better operating office, that doesn't waste my time. Maybe they are too big and don't have enough staff not sure, and not my department! 2 stars because Dr Glattes is great.

I was in town, had just landed and was in pretty intense back pain. I searched on yelp for help,…read moreand immediately got a reply from Fortitude. Michael was booked up and it was closing time anyway, yet he sent me several messages back and forth in an attempt to help, even going as far as recommendations on what I could do to elevate pain. He had nothing to gain from helping and could have ignored me like all the others who didn't have an opening, but instead he went the extra mile. That's a business worth supporting. If you are looking for someone who can help and who actually gives a damn about you, then give Fortitude Sports Therapy a call!

Michael fixed a recurring injury that I had suffered from(mildly - it would come and go) for over 2…read moreyears. I had trouble with a particular range of motion in my shoulder (or so I thought). Michael was able to trace the ACTUAL issue to a muscle in my chest that was causing a shoulder muscle to overwork and thereby become injured too. His understanding of muscular anatomy is very high and k was very impressed by it. He also explained it to me in a way that helps me, now, stay mindful of how muscle groups work together and how to stretch/roll/massage myself as a preventative measure for other sports injuries. Michael is a nice guy and a chatter, he shared with me that he had learned therapy and massage techniques partially from his work in Orange County, CA at a company that used to work on NFL quarterback Matt Barkley and other professional athletes. One last thing I would say is noteworthy of Michaels business is that he is honest. My biggest fear in chiropractic, massage therapy, & other related fields is that they can purposely prolong the recovery so that you continue to come back to them - paying for more service. I believe 100% that Michael intends to get you back to normal as soon as possible. He is in this field to help people heal and recover - not to hustle you. It is easy to see this is the case after your first session. I would highly recommend anyone with muscular injuries of any sort to give Michael at Fortitude a try!

First visit here, looks like another class act facility in the Vanderbilt Family. Just checking in…read moreand the lady at the counter is so kind and lovely.

I'm REALLY torn on what I should leave for my review...so here are the facts:…read more-called on Monday to make an appointment and expected to have to wait a few weeks at least, they were able to get me in the next day. -My appointment was at 2:30, but I was told to arrive 15 min before to do paper work, so I checked in at 2:15 on the dot. -I sat in the waiting room for nearly an hour waiting for a nurse to take be back, when I went to just reschedule my appointment for another day (3:10), a nurse came up to bring me back to an exam room. -It took the nurse quite a while to input all my information, however while we was doing so, another doctor (not the one I was scheduled to see) came in to see if we should do x-rays, which he agreed that we should. -I change into a gown and go to the x-ray room, the techs were very friendly. -I got back into the exam room and within 5 min, the other doctor (not the one my appointment was with) came in, did an exam and spoke with me about what he thought the issue was. -I waiting about 20 min for the doctor my appointment was with to come into the exam room to discuss everything with me. By this point, it's 4:10...over an hour and a half after my appointment time. -Dr. Liddle was wonderful, he was friendly, made me feel very comfortable and explained everything to me in a way I could understand as well as throughly discuss my treatment plan with me. My follow up appointment is going to be at his Mt Juliet office, first thing in the morning, so hopefully they won't be running behind and I'll be able to get on with my day!

Hands down the BEST doctors office I have ever been to. I told Ashley they need to put on seminars…read morefor medical professionals everywhere. I was only half joking. I have never been to a practice with such caring people in every department. Kind, timely responses, on time appointments and compassionate care. Every * single * time! I've never experienced an office run as well as this one. So kudos to all of you. Thanks for taking such good care of me.

Had my surgery and physical therapy all through them. They were awesome and helped make the process…read morego as smooth as it could!

Dr. Tressler is amazing ! He took the time on my first visit to explain everything to me I had To…read morehave Achilles repair, FHL transfer, strayer procedure and I was scared but his confidence reassured me and I highly recommend him!! The staff was amazing as well and his nurse Tanya who called me back same day when I had questions.

Oh my, oh my, Oh My What an experience, Kudos to Dr Mayfield…read moreand his staff. Once I realized my knee wasn't right, Dr Mayfield waisted no time in evaluating the injury and discussing my treatment options. This included surgery. We discussed the options for where to perform the surgery, and decided on the surgery center. It was one of the best decision we made. The intake process was quick and painless. The staff made us comfortable, and within minutes we were in the OR. Despite what Dr Mayfield described as a challenging procedure, we were in and out within a few hours. Overall, no one wants to have surgery, Dr Mayfield and his staff made this a truly painless experience.

All the physical therapists are so nice and very intelligent about all exercises that I need to…read moreimprove my shoulder surgery. I have had 2 shoulder replacements and come to this location each time. They are great!

Casey White is a beast. She helped get me back running after issues with my IT band. 10/10 would…read morerecommend also she makes a mean pumpkin bread (perfectly spongey)!

Dr. Garg was straightforward and honest. He also was able fit me in for a consultation and MRI on…read moremy right knee in one day. I eventually discovered that my ACL was torn and MCL was partially torn. We talked through surgery and physical therapy options and I had clear next steps and an appointment with a surgeon within two days of contacting Dr. Garg's office. I recommend Dr. Garg to anyone looking for someone solid.

After three months of experiencing pain in my wrist and visiting another orthopedic doctor, I…read morefinally went to Dr. Garg and was pleasantly surprised by the doctor's professionalism and courtesy. A treatment plan was very clearly explained to me and was very accommodating. For the course of my PT, the doctor has been in constant communication with my PT specialist outside of this clinic. Although it was not easy to schedule an appointment with Dr. Garg, but I can definitely recommend him as the best sport medicine physician.

It was so nice to have the surgeon and PA Amy Jean work closely together to develop the best…read moretreatment plan to get me back to where I am today! Dr. Martin takes the time to listen to her patients, is personable, and has a passion for helping you get back to what you love. That is rare in a surgeon! I am finally starting to get back to what I love and could not have done it without Dr. Martin, her staff, and the physical therapy team. I wouldn't go anywhere else for orthopedic sports medicine care!

I cannot say enough good things about Dr. Brad. He is one of the most knowledgeable, intuitive…read morephysical therapists I have ever known. I was referred to him by an excellent osteopath I had been working with for a time. He told me Brad could get me fully healed, and he was right. I had severe issues post-partum with my pelvis, alignment, hips, back, core, etc. He is helping me correct issues I've had for years! I wasn't sure I'd ever be able to run again, but I am! He is compassionate and kind and will really listen to your questions or concerns. He's been able to pinpoint the exact source of every issue I've been having. I would recommend him to anyone I know!

From the owner: Our goal is to enhance your life in a way that promotes the discovery of your optimal physical…read moreperformance and function. Our unique approach, Functional Manual Therapy (FMT), does not chase pain, but systematically explores all systems of the human body to identify the true source of dysfunction causing your pain or limited function. By optimizing your musculoskeletal and neuromuscular systems, not only do we eliminate pain and rehabilitate injuries, we bring to life your optimal potential. We analyze your daily activities and facilitate the most efficient habitual patterns for your work, play and rest to prevent old injuries from returning and new ones from developing. Our customized treatment program is delivered in strict accordance with our policy, One Physical Therapist - One Patient - Sixty Minutes. Our Mission: To create a movement culture that facilitates thriving, challenges the norms, and optimizes the human experience by providing the highest quality methodical physical therapy.