Today I visited River Rock Oral Surgery to have a wisdom tooth removed. Overall, the staff was…read moreextremely pleasant and informative when I called to make the appointment. Scheduling was easy, and they provided a clear initial quote for the procedure, which I appreciated -- especially since I don't have dental insurance. However, I want to share my experience so others know what to expect. When I received the quote, I was told it would be $1,895 but could be up to $700 less. I understood this to mean that the extra charge would only apply if the extraction was more complicated than expected. Unfortunately, what wasn't communicated upfront is that the $700 was actually for an optional PRP (platelet-rich plasma) therapy. I didn't find this out until I was already in the chair, IV ready, and moments away from the procedure. That's when the doctor came in and pitched the benefits of PRP, saying it could help with healing and pain. He did say it was optional, but it felt more like an upsell -- as if my choice was to "do this or wing it." Given that I had budgeted for the higher end of the quote and didn't want to jeopardize my recovery, I agreed to the PRP. But I told the doctor right then that I felt uncomfortable about how this was presented -- and I still do. For me, this came across as a last-minute sales pitch rather than part of an informed consent process. If I'd known about this add-on ahead of time, I would have had the chance to do my own research and decide without pressure. On the positive side, my recovery has gone very well -- no pain in my mouth and good healing so far. (Day one) I just can't help but feel frustrated and a little sick to my stomach that I may have paid for something I wasn't given the time to properly evaluate. In short: I'm not saying don't go to this surgeon. The care itself was good. But I strongly recommend you ask detailed questions when you get your quote and don't be afraid to push for clear answers about optional procedures and costs. Buyer beware -- and be your own advocate!

If you have to see an oral Surgeon. This is the Doctor to go to. Great staff, clean office and care…read morewas outstanding.

Dr Lacaze is an amazing human being. He made time to see a precious special toddler who lost a…read morefront tooth and has another loose one very early for her age. He took his time examining her and was very thorough. He is such a blessing to the family and to us all who care so much for this darling little girl. I can't thank him enough.

I have been going to Dr. LaCaze for years and I always schedule my appointment 4-6 months in…read moreadvance. EVERY TIME and I mean every time I have an appointment in the coming week I receive a phone call to reschedule. I don't have a problem with a reschedule if it's within a two week timeframe, but is is ALWAYS months out. I had an appointment in March and they soonest they can reschedule me is June. This is unacceptable!!!!!!!!!!!!!!

Very caring & gentle dentist & office staff very helpful…read more Been going to him past 5? yrs & nervy had problems & his costs reasonable too

I am only giving more than one star because of the kind staff. The receptionist was wonderful and…read morepolite, the dental assistant that helped Dr. Uldrikson was informative, kind, helpful and made me feel very comfortable. I went in because I broke a tooth, or rather shattered it, and discovered a horrible cavity under the surface. The dental assistant asked if I'd like it taken out, since that seemed to be the only option. I expected as much. So I said yes and she went and got me my estimate. While waiting, Dr. Uldrikson came in and didn't say a word. If I hadn't said hello, I doubt he would've made a peep at me. He was horribly rough, he shoved that needle in my mouth so hard I barely had time to comprehend what he had just done. No warning, nothing. He didn't even tell me he was about to numb me. Then he wandered off without telling me what he was doing. I knew we had to wait for the numbing to kick in, but still, at least say "I will be right back." Or something. When he went to start the extraction, I wasn't numb all the way so he had to try a few more times. Each time he was as rough as the first time. He scraped my tongue with the needle a couple times too. Didn't even apologize. The extraction itself was fine, after being numbed a thousand times, of course I'm not gonna feel it. But as soon as he was done he was off. Didn't say another word to me, he just ran off to his next paycheck. That was how I felt, like he was digging in my mouth for gold and once he was done, it was "Screw off, see you later." The dental assistant, thankfully, told me about my aftercare and made me feel comfortable and at ease. I am SO grateful for her. Then when I went to leave, the receptionist told me the doctor wrote down that I need two more teeth examined, which he didn't say a word to me about at all. Didn't even hint at it. He pointed them out when he first looked in my mouth but all he said was "Got a couple cavities back here." And that was it. He didn't say he wanted to examine them or what he wanted to do. The receptionist had to get up and go ask him what that was about. Hell no I am not going back to him. I pity his staff for having to work with such an uncaring, unprofessional, stone cold husk of a man. Perhaps if he worked on his bedside manner and didn't man handle people in a delicate situation, I would. But I won't. Bad form, doc. Bad form..

Very nice care. My first visit was an emergency. I'm from out of town but I like this place much…read moremore than I do my dental work I've received in LA. I've received several cleanings here now. The ladies who run the office are very nice. This is small-town AZ and the building is located in the area frequented by the locals.

I went in for my first time here for an X ray and cleaning. They did the X ray, sat me in a…read morecleaning chair, and the dentist told me that according to the X rays I have no new cavities. Didn't do any cleaning but recommended a "deep clean" at my out of pocket expense. After I got up I went back to the front office to schedule a regular cleaning (since they forgot this time) and the receptionist told me I have FOUR new cavities and had a breakdown of every procedure I "needed" and how much my insurance covered and what they didn't cover. They were very detailed in the invoice (which included a $120 electric toothbrush I could get at Family Dollar for $10) but didn't bother to perform a routine cleaning. Nope. Never coming back to these rip off artists

I really, really like all the services they provide. From the receptionist to the actual doctors,…read morethey are wonderful! Every location that worked with me has been a joy. They are attentive, respectful, mindful, thorough, and consistent. The psychiatrist I saw was willing to listen to my mental problems and I think June the therapist was a very sweet lady there to just listen which I can always appreciate. I really like the dentist I see. She and the assistants make me feel comfortable and they seem non judgemental. I have the nastiest teeth for a 32 year old. Tsk tsk on me. The substance abuse counselor, Mr. Felix was such a breath of fresh air. He went at my pace and we set realistic goals for my road to recovery. I will always choose their services over anyone else's except I'm in a program which means I have to see my program's psychiatrist only. Very good people and professional :)

I can't say ANYTHING negative about this place. I'm a white woman who needed lots of help with…read moreeverything and Chinatown was there for me at my lowest. Leo, Alvin, Jordyn in BH and the Dental Department have exceeded my expectations with the kindness and care they extend to myself...and I know for sure other patients. I will forever be grateful for finding this gem of a place. It's difficult to find good care and this is exceptional.

Compassionate and very professional care. Dr. Sandoval is up…read moreon all the latest techniques and is very careful not to just take a tooth out for no reason. All the staff, including the hygienist, are gentle and well trained. We love our dentist.

Just moved to Kingman and had a filling fall out. Dr. Sandoval got me in right away and did an…read moreamazing job for a fair price. I am so happy to find such a good dentist on my first try! Her office is very nice and all of the employees were top knotch! I am so impressed!