Tried to get cash from the ATM. When I declined the conversion for a fee, it told me my bank was…read moreunavailable. I called my bank to see what the issue was and they said they had not received a request for funds for my account. However, when I accepted the conversion fee, suddenly my bank was available. I paid almost $25 for $100. If I had not needed the cash, I would not have done it, but I did. What a scam! I will avoid this bank if I can.

Worst Bank by far. I am a Swiss citizen and live in the USA. Completely USELESS Customer Services…read more Go and take your money somewhere else. Closing all my account and investment at this moment.

The definition of useless…read more I've been a customer of ING for 6 months and I'm in the process of cancelling my account with them. This branch is consistently understaffed, and consistently unhelpful. I'd love to pinpoint one of the many times I've been let down by this bank, but writing them here doesn't do them any justice. I've had to postpone starting the business I've always dreamed of starting for two months now, all due to the many mistakes that have been made whilst handling selling my accounts here. To anyone looking to start a bank account in The Netherlands, please don't chose ING, it's just not worth it.

I have been a customer of this bank for over 5 years and I definitely don't recommend it!…read more The customer service when I lost my card was TERRIBLE. I lost my wallet on a Saturday night (quite a popular time to lose your belongings) and tried to block my card on Sunday.I called their 24/7 line and was told I have to wait to block it until Monday, because the bank is closed. RIDICULOUS. When I traveled to Dubai and it turned out that I couldn't withdraw money from the cash machine. Again, I called the 24/7 customer service and I was told that my card wasn't unlocked for Asia and again I had to wait until the office opens (3 hours stuck at the airport), so that they could unlock it. I feel like in the 21st century ING has not yet grasped what the idea of 24/7 customer service means.

Ok the rate was decent but be prepared to deal with bad customer service. I just left this place…read morehalf an hour ago. I asked very politely if I could have mostly small notes on a transaction (as most was for tips & snack purchases) & got a nasty reply - apparently everyone asks for the same & it's more trouble than it's worth. "If I do it for U I'll have to do it for everyone" she said. "I don't know why U can't just get change elsewhere when U buy something or tip someone". Really??? I'll take my business elsewhere in future thank U very much.... PS Judging by some of the prior reviews I'm not the only one who encountered this old woman either!

The gal behind the counter ( a very rude old lady you will see when I post the picture ) took a…read more$100 bill and 8 twenties. She counted them back and then proceeded to rip us off by $60. Said we gave her only 5 twenties. I told her you counted it right in front of us then you tried to rip us off. She says " what do you think that I'm stupid " She re counted her whole drawer and says she is twenty short - she is a liar. I said you have cameras - have your boss check them. The boss goes to the back and checks them out - boss is gone for ten minutes. She calls the old gal to the back. She comes out and gives us our sixty worth of euros without even saying she is sorry. She is a liar and a cheat. If you go here - watch it if she is behind the window.

1 Euro transaction to change a 100 Euro bill to smaller pieces? Really?…read moreTotal rip off... I wonder if it is even legal. Stay away and if you are so unfortunate to have a 100 Euro bill, which is good money last time I checked, get it changed to your next shopping spree, maybe in a nice shop... do not leave ANY money to this people. (you can buy something at the Apple store just beside... and immediately return your purchase... for a full refund :) ) I felt I have to write this. As a tourist you feel really violated and it is bad, really bad image for the city. Then you start wondering if all shops are just trying to steal money from you with overpriced non existing services!!

They charge 5 euros for each tax refund bill you have. That's a total rip off and they don't tell u…read morefirst that you can mail it to avoid paying commission. The man looked angry when I asked "must I pay the 5 euros commission". If I could give 0 stars I would! Also, when i changed my mind and wanted to get cash again, he told me it's "too much work" to do it again. It takes him 5 minutes.. it's definitely not too much work.

Better exchange rate here than at Central Station.read more

This money exchange storefront is on the main boulevard in front of Amsterdam Centraal. The clerk…read morewas rude that it came across as untrustworthy. We had a question about the exchange rate, and he waved his hand as us and said that is the amount for today. It would have been a better experience if the clerk had a better attitude.

From the owner: Ondernemers omschrijven als betrokken en kundig in het verlenen van diensten op het gebied van :…read more- Jaarrekeningen - Administratieve dienstverlening - Belastingaangiften - Debiteurenbeheer Reliable Finance , tax and control services for company in Amsterdam. To help you with : - establishing your company - VAT Return / BTW Aangifte - CIT / Corporate Income Tax return ( in Dutch aangifte Vennootschapsbelasting VPB ) - Advice your company structure - Digital Accounting and bookkeepingsystems