Sotor and Malik were our technicians. They were very professional and performed our quarterly and…read moremosquito service as well as addressed ant bed issues in the yard. Sotor and Malik did an excellent job and made sure our concerns were addressed. We've had excellent service all around from this company, their technicians and office staff.

We recently had Eric Calabrese from ClearDefense out to our home in Chapin to investigate some…read morescratching sounds and suspected mouse activity. I cannot recommend him highly enough. From the moment he arrived, Eric was professional, approachable, and incredibly knowledgeable. He took the time to walk through every area of concern with us--the kitchen, pantry, laundry room, under the sinks, the garage, and even did a thorough exterior inspection. He didn't just glance around; he got down on his hands and knees, checked voids behind cabinets, examined droppings to determine age and size, and explained exactly what he was seeing. What impressed me most was his honesty and education-first approach. When he found droppings, he showed us the difference between fresh and old ones, pointed out which were from mice versus lizards (skinks) based on the texture and white uric acid tips, and estimated we were dealing with just 2-3 mice rather than a full infestation. That transparency meant a lot. Eric also took the time to explain why we might be having issues--pointing out the gap under our garage door, the back patio door that doesn't always latch properly, and how our proximity to the retention pond increases rodent pressure. Instead of pushing expensive treatments, he prioritized exclusion: sealing entry points, setting snap traps strategically, and following up in two weeks. He even explained why he avoids exterior bait boxes to protect the local cats and wildlife, which showed a genuine care for our property and the surrounding ecosystem. We also discussed ants, flies, termites, and even snakes--Eric answered every question with patience and expertise. He made us feel like partners in the process, not just customers. If you're dealing with pests in the Chapin area, ask for Eric. He's thorough, honest, and clearly passionate about what he does. We're grateful for his help and will absolutely use ClearDefense for any future needs. Thank you, Eric!