I am giving Rocket Pest a 1 Star review. We hired them to come out to our newly purchased house to…read moretake care of a roach issue. They came out cleaned all the webs from around the house sprayed the outside and inside for bugs and laid poison for the roaches. Didn't quite work the first time and we requested they come out again ( they came out for free), they came out with in days of calling and laid another round of spray and poison down; within a week we had no sighting of bugs in the house , GREAT! Now a month or so later we see a mouse in the garage at first, and after a day or so find evidence of them in our kitchen ; oh boy we gotta get this handled. We were scheduled for pest control to come out for the 3 month service so we waited for our regular guy, he showed up. We informed him of our issue and he said he would have to schedule someone else to come out, we said okay. Two days later another gentleman shows up. He walks around the outside of the house in 4 minutes comes in and looks around the kitchen and walks back to his truck. Then comes back in and hands us a quote of $2400 to change our crawl space foundation vents and extermination because one of them has a small tear in the screen on the bottom. I couldn't believe my ears. Not only does this guy show up and spend a total of 5 minutes "inspecting" in which he has no clue in what he was doing , he then has the audacity to hand a $2400 quote over to me for some foundation crawl space vents we don't even need!!!!! If this clueless salesman would have taken even 10 seconds to look in our crawl space through the door ( undue the latch and swing the door open) he would have seen it is freshly and fully encapsulated from the ceiling to the floor and surround in which the house would not even need the quantity of 10 automatic $35 foundation vents. FYI an encapsulated foundation with humidifier does not need venting. After hearing how Rocket Pest Control was trying to screw us over with a punk salesman on something that we didn't even need in addition to not even being able to treat the problem without charging us an additional charge, we were done. After he left we immediately called to cancel our service with them with a $100 cancellation fee just to bend ya over a little bit more. Every day for 10 days after we canceled our service, we continued to get emails trying to get us to sign and pay for the $2400 job. I am including pictures so you yourself can read through the documents ( look at the service price , Notes, extra monthly fees, and NO GUARANTEE disclaimer), they do great for standard roaches, ants, and spiders but hurt your wallet for no good reason other than to benefit themselves, GOOD LUCK. Ps we were able to get rid of the mice with glue traps and poison.

Terrible scheduling and communication. you never know when they are coming. We've been a customer…read morefor years and in March we stopped receiving calls or texts about upcoming appointments. When I call, it either takes 10 minutes for someone to answer or I get someone who doesn't speak English. I'm l for a new local company due to Rocket's poor communication. They do have some awesome technicians, however

Do not work with this company. I signed a contract for 2-years, however at the end of the two years…read morethey have continued to bill me, though I communicated that I was not renewing. Very poor work practice.

I started a trial run of this pest control company. The salesman, who talked to me , said if I was…read morenot completely satastied I could cancel the membership. However, when I tried to cancel the membership, they added a 250.00 fee. I called and asked to have this charge removed. The company declined and said they would send it to collections.

Orkin came to my place and did a over all full shake down on the brownies that was coming from my…read moreunclean neighbors. Let me tell you, those brownies are gone, bye bye. They went back to the unclean apartment who wanted them to live. Thank you Orkin for taking my anxiety away because I was going to get a second job so I can move because those brownies were setting me in anxiety mode. Get you some Orkin and live brownies free.

I got Orkin to do an encapsulation under my house. They call this their dry zone. From day 1 it was…read morea nightmare. The work they did was terrible. The plastic isn't even up against the wall and there is so much tape everywhere. I went under the house the next day and I already had standing water under the house from the dehumidifier leaking so bad. An install guy came out and cut long slits in Al the brand new plastic he put down to get rid of the standing water and left. I went under the house, saw that and called the manager to come out and look at it. He said he would make it right and left. The same install guy came out and took up the plastic and taped down some new pieces. I still wasn't happy but was tired of arguing. I told them I needed a different dehumidifier because I would have the same problem again since it was still leaking bad. They finally said they would change out the dehumidifier. I was so mad I didn't go back under the house until yesterday and there is a lot of standing water and the sump pump isn't working and water is overflowing. I've been trying to get in touch with a manager and nobody will call me back. When it rains again it's just going to get worse because there's nowhere for the water to go. I'm just trying to help someone else not have to deal with this unnecessary headache. Please use someone else for your crawl space issue. They have done horrible work at my house and it keeps getting worse.

Began pest control service with Clark's today. William Moore was excellent, explaining the…read moretreatment and providing feedback to ensure we had the best experience. Will was friendly and knowledgeable. Appreciated his professionalism. He went right to work and then reviewed everything after service was completed. I believe Clark's provides value by providing quality service.

So my parents moved into a new home a year ago and signed a one-year agreement for them to come out…read moreand take care of the home. The payments have been timely and have never been an issue. They have only come out like three times. Let me tell you that the insects and spiders must know because they are visiting too often. When we went to cancel the services that were not even being done, they said that we had to find out our contract, mind you, the 12 months had already been paid off. They also wanted to add some more charges, but never came out and talked with us about what they wanted to add beyond what the contract was for. Now, so now we are the pest control for our own home, and once we are 12 months out, we are done. This is not what we expected from a company that charges and barely comes out at all, and we are near the woods, so we are no strangers to the bugs. Save your wallet and do it yourself, or go with a local company and talk with them beforehand, and have a clear understanding of what is going to be done, when the charges are due, and what that covers, as well as how often they are coming out to treat the area.

We recently had Eric Calabrese from ClearDefense out to our home in Chapin to investigate some…read morescratching sounds and suspected mouse activity. I cannot recommend him highly enough. From the moment he arrived, Eric was professional, approachable, and incredibly knowledgeable. He took the time to walk through every area of concern with us--the kitchen, pantry, laundry room, under the sinks, the garage, and even did a thorough exterior inspection. He didn't just glance around; he got down on his hands and knees, checked voids behind cabinets, examined droppings to determine age and size, and explained exactly what he was seeing. What impressed me most was his honesty and education-first approach. When he found droppings, he showed us the difference between fresh and old ones, pointed out which were from mice versus lizards (skinks) based on the texture and white uric acid tips, and estimated we were dealing with just 2-3 mice rather than a full infestation. That transparency meant a lot. Eric also took the time to explain why we might be having issues--pointing out the gap under our garage door, the back patio door that doesn't always latch properly, and how our proximity to the retention pond increases rodent pressure. Instead of pushing expensive treatments, he prioritized exclusion: sealing entry points, setting snap traps strategically, and following up in two weeks. He even explained why he avoids exterior bait boxes to protect the local cats and wildlife, which showed a genuine care for our property and the surrounding ecosystem. We also discussed ants, flies, termites, and even snakes--Eric answered every question with patience and expertise. He made us feel like partners in the process, not just customers. If you're dealing with pests in the Chapin area, ask for Eric. He's thorough, honest, and clearly passionate about what he does. We're grateful for his help and will absolutely use ClearDefense for any future needs. Thank you, Eric!

Malik B came serviced my address on Saturday. Very professional, and thorough with the work that he…read moredid. Thank you!

It took 3 days from the time I called them until they came out. I think that's a bit too long when…read moreyou have a pest infestation. Then I called within a few days of them treating, and let them know there are still too many pests (ants). Was told they'd get someone on it. After 2 weeks, I called again and was told that I had to wait at least 2 weeks for another treatment and that I would be put on priority. The next day, (2 weeks to the day) I had dozens of ants in my kitchen, all over my stove and microwave, so I texted the technician and he said he'd get with the branch manager. Heard nothing. Now it's the weekend, and they're closed. But the ants don't care. Just saw a few more on my stove, even though I've used mint to repel them. Really not happy. If I find ants a few days to less than 2 weeks after they treat and they can't come out to figure out how to keep them away from my house, then it's not a company I want to deal with.

From the owner: At Gregory, we are dedicated to providing pest solutions in a professional, ethical, caring manner…read morethat earns our customers' trust and satisfaction. Above all else, we value the long-term relationships we create with our co-workers and customers.

A phone call resulted in a quick response to our need for a termite inspection at our newly built…read morehouse. They scheduled us sooner than expected and we're very polite on the phone.

From the owner: We are a locally and family owned business serving the Midlands since 1992. Our experienced staff…read morecan take care of your pest needs: Termites, Bedbugs, Cockroaches, spiders, fleas, earwigs, millipedes, silverfish, wasps, flies, rodents, snakes, mosquitoes, and more ...We also offer CL-100s, Structural Repairs, and Moisture control. Give us a call today at 803-794-3208 or visit our website at sandyrunexterminating.com