The women's locker room is a complete disaster! It has been months since the women have had working showers in the women's locker room. Women are being forced to share the showers in the family locker room, which has only two showers, or the two showers in the physical therapy locker room. We are now being told it will be several months more before the women have showers again because UPMC can't get their act together! There is up to 15 women taking an aquatics class with four showers, (2 in the family locker room and 2 in the physical therapy locker room), this is completely unacceptable! UPMC...STOP TREATING THE WOMEN LIKE SECOND CLASS CITIZENS! Every woman in this facility should be receiving a 10% discount until you can provide us with same amenities that the men have and if you can't provide that that is discrimination and I'm gonna find a lawyer who will sue you all for discrimination. Furthermore, I am sick and tired of the men using the family locker room as a cut through to the pool area! If a man does not have a child requiring their assistance and they are not female, they have no reason to be in the family locker room! That behavior needs to stop immediately! As of now, I wouldn't recommend this place to anyone until UPMC does right to the female members of this establishment. Do better UPMC! read more

I have been a member on and off for several years. Likes: There is one piece of equipment that I like to use. Dislikes: out of date classes and pickleball court is not available to people who work normal work hours. read more

Cameron Wellness Center is a top notch facility. As a member, I love that there is not only an awesome weight/cardio area for exercising, but the indoor track, basketball court, and lap pool are what make this place really stand out from other fitness centers. The pool area also has a communal hot tub, and sauna. The ladies locker room has a steam room, with showers. As someone who enjoys group exercise classes it is great to have an option to sign up for free classes as well (cycling, yoga, etc.) Spa Harmony is fantastic, and my 80 minute facial was the best that I had ever had. To top it off, CWC is taking so many extra steps during COVID. The fitness center is spotless, and the employees are constantly cleaning and have their masks on. I have been a member on and off at this fitness center for around 6 years or so and I would highly recommend it to anyone. The prices are higher than surrounding fitness centers, but you get so much more for your money by joining here. read more

Very nice place with lots of amenities. However, I can't say the same about the staff. My friends and I came to play some Pickleball on back to back days and were denied a net because there is a "war" between people wanting to play basketball and Pickleball. The worst part about it is that there was no one on the courts. Needless to say we will not be coming back to this location and will take our memberships somewhere else. read more

I've been a member off and on over the years, and have also been there for physical therapy through Washington Health systems. The pro's: Friendly, helpful staff. Anyone and everyone working on the floor is ready and willing to help. The personal trainers are excellent! I've had the pleasure of working with two and they were fantastic. Lots of machines to use. From strength to cardio, it's all there. The two pools and the whirlpool are excellent. I've used the steam room in the ladies locker room and it's perfect. Physical Therapy staff is excellent! I've done PT in their gym facilities and the pool, and everyone was great. The walking track in the mezzanine is excellent. The con's: Some of the equipment is so old, like a few treadmills have hook ups for IPods from the early 2000's. The equipment needs updated. Sometimes when the equipment is broken, it's down for a long time. During the summer, they offer a summer camp for kids. At times, the pool area will have a few lanes reserved for the kids, making it hard to get a lane in the pool and having very loud kids screaming and splashing all over the place. Not enough hooks in the pool area or the locker rooms especially to hang your items for showers or towels by the pool. It's expensive. Besides paying the monthly fee, if you want any of the special classes they offer or a personal trainer, it's not cheap at all. There are plenty of free classes to try, but the really interesting ones that are regimented will cost you. Overall I'd definitely recommend it. It's just showing it's age . read more

Highly recommend! The center offers many options for classes for free. I enjoy the water aerobics. The staff is always on hand to help out with any questions and always keeping up with cleaning. read more

I'm a new member and love the lap pool, saunas, and gym. However, I signed up for a 80 minute facial at Spa Harmony and it was not 80 minutes. I was shorted 8 minutes. Yes, I looked at my clock at the beginning and when she finished because I've had this happen before at Massage Envy and just wanted to take notice. If I'm paying for a timed service, I want my time! Also, when checking in the receptionist asked if I wanted to pay up front before the massage and also asked if I wanted to give the tip. I did pay, but said I would give the tip after. So the facial was $110 and the girl was standing there looking at me as of waiting for a tip so I tipped her $6. And I wanted to say right then about the time, but couldn't bring myself to do it. Because I'm that kind of person. This type of business practice just irkes me. So I'll stick to the pool and the gym section and go somewhere else for my facials. read more

I love going to this center. I recently moved to the area and joined this center in March. I wanted to exercise using a pool and this works great for me. The exercise area is very clean and I like the layout. I have never experienced a negative attitude at the front desk, but hopefully the bad reviews were acknowledged. Attitude can make or break a business especially with social media. The spa is a great plus. I bought a massage package and the experience is wonderful. Overall I am very satisfied with my decision to join. read more

The gym, aquatics area, and women's locker room are clean and well maintained. The therapy pool is wonderful for post-workout stretching. The fitness staff is knowledgable. A special "shout out" to my swimming instructor, with whom I regularly train and who I have observed expertly teaching many children to swim. It's a great place to swim and to take your children to learn to swim. read more

My husband and I have been members of this gym for 7 years. We are consistently disappointed by the way the desk and office staff treats the members, but continue to go there because we love the gym itself. It's a shame bc we really enjoy treating our friends to a day at the gym with us, but have had to stop bringing people there bc staff is rude. It starts the experience on a very bad note--just embarrassing. And we pay $15/day per person for each guest- on top of paying $118/month for our own membership!!! The fitness staff is great, dietitians and housekeeping staff are great. It's just the rest of the staff that acts like we should be thankful that they grace us with their presence! Sad. read more

This center has so many wonderful things and is all inclusive as far as equipment and training, but the director has a self-serving agenda that has absolutely zero regard for the overall future of the center, the employees, or the members. Anyone is disposable, from the most important employees who are the glue holding it together, to the most dedicated members. This center is a sinking ship and when it goes under, this director will be 100% to blame. I have no idea why she got this position; she does not possess the qualities a good director should, and you cannot have teamwork and loyalty when you work against your team and don't realize their importance. When the ship sinks, because of her awful mismanagement and treatment of employees and members, she won't have a center to "direct." An intelligent person might realize this. Don't cut off your nose to spite your face. Very sad. read more

This place is horrible. It's outrageously overpriced and the people at the front desk are terrible. I would join any other fitness facility before I would join this one. read more

It's a lovely gym, although it is pricier than most. Because their membership prices seem to be a huge secret and unavailable anywhere, I thought I'd post what they were in February 2013. Please keep in mind these may change, but at least it will give you a baseline. For a 12 month contract: Regular membership initiation fee $100, monthly dues of $66. For a couple $200 initiation and $108 monthly dues. For a family $200 initiation and $140 monthly dues. For a senior $100 initiation and $55 monthly dues. For a senior couple $200 initiation and $96 monthly dues. read more

All parents who want to send their child for swimming lessons BEWARE!!!!! Absolutely horrible. Made my life hell for months literally. My child gets hives on and of from an autoimmune problem since his birth. We fight his condition every day. We signed him up for private swimming lessons in the wellness center and on his second lesson he had a hive on his stomach. Swimming instructor never questioned me or our babysitter, that was also present, what was on his stomach. We were available to talk to her through the whole lesson. We never left. She chose not to ask anything. One week later I'm finding out that CYS came to talk to my children at school. Claiming that my son had a "bruise" on his stomach. The wellness center swimming instructor wrote a disgraceful report to child protection services. I have one special needs son with an army of involved special service professionals in my house every week for the past nine years. They all were infuriated about this and in total disbelief of what was happening. How can a swimming instructor have an ability to report but doesn't have an ability to discriminate between hive and a bruise. So everyone, please send your child elsewhere. Here you will get so-so swimming lessons and will be reported to CYS for every freckle or a birth mark, or anything else that instructor's imagination will allow. There are people that absolutely need to be reported, but not that many of them to take their time and money to sign up their children for private swimming lessons. Never again. Look somewhere else This situation caused months of frustration for a family and everyone around us. When instructor could just ask me. read more

I read the other reviews and thought it might make sense to cover the facility and services instead of some obscure isolated incident. The facility is huge and well kept. There are machines of every type and they bring new ones in regularly. The gym has about 2 dozen treadmills, a dozen elliptical machines and bikes, stair climbers, rowing machines, a wall climbing machine and about a dozen other specialized cardio machines of various types. There is a large free weights area. There are two complete sets of weight machines, about 40 in all. There is also a rig area and a pushing sled for specialized workouts, fixed and portable Mats for stretching or workouts, there are medicine and thumper balls, bands and kettle bells available any time. Upstairs in the main area there is a 1/12 mile track and another workout area with more weights and machines That covers most of the main gym. Off of the main gym, there is a spin room with about 25 bikes, and a studio type room for cardio workouts. They also have a zen-like yoga room, and a Pilates room with both open floor space and machines. Then there is the wet area. There is a full sized pool for lap swimming, a warm pool for water cardio and instruction and a large jacuzzi. Floats and fins are available. There is a large steam room in each shower area. Towels are provided for pool and showers and smaller towels are available in the gym. Wipe dispensers are everywhere so you can wipe down equipment after you use it. The facility is always clean. 90% of all spin, cardio, yoga and Pilates classes are free to members. They have regular contests and competitions to challenge members to stay healthy and active. Regarding the staff, I know many of the trainers and the ones I know are excellent. There are nutritionists on staff and available by appointment. There are...floor assistants that can tell you how equipment works, and the front desk staff is attentive and pleasant. That's about it for the gym, but there is also a spa and an orthopedic facility on-site as well as soon retail clothing and food available by the front desk. The old adage you get what you pay for is correct. You pay a little more here, but what you get is a full-service facility that is fully equipped and fully staffed to help make sure you get and stay fit. Those cheap 24-hour store fronts are fine if your commitment is a New Years resolution and a month of treadmill before quitting. This place is a much more than just a gym. Try it out and see if it fits! Highly recommended. read more

Firstly, there is some incredibly sweet staff members. On another note the older women at the front desk are extremely disrespectful, and ignorant towards there members. I bought a protein shake and one of the older women said to me "where did you get this $50 bill...." and I said work? And she said "well we'll have to scan it for Freud because it doesn't look real and if it's fake I'm calling the police and you're going to have to wait" I said I don't have time to wait and she made me write my number and name down so that she could tell me if it was real or not. And it ended up being a real $50 bill. She also completely wasted my time. Another day I called and said that I had a free gym pass but my mother threw it out, and I asked if it would be possible give me another free gym pass. She told me that she could never give me a free pass and said it in the most disgusting tone. And I asked if I could speak to a manager and she hung up the phone. After my mother and I have been going to this gym for over 10 years we should deserve more respect, also! The gym equipment is older and it's difficult to push the seats into your height without struggling. And if you go during the daytime it feels like you're in a nursing home because there is so many older people. Anyways. 3 stars out of 10... will be changing gyms soon... read more