This is a messy store!!!…read more and that's exactly why you'll love it. You don't come here for organization; you come for knowledge. The guys running this place might look grumpy, but don't let that fool you... they know where everything is, and that's all that matters. It's old-school, run by men who've been doing this forever and actually care. One time my car broke down, and the owner had one of his guys drive me all the way home. You just don't find places like this anymore. Don't let the grumpiness fool you... these are the good ones.

Store is a bit of a mess, but don't let that deter you. Their experience and knowledge is where you…read morereally get the value here. I was going to Lowe's, but they sold me the wrong tool fit the project and wasted my time and money. Would have had a lot less headache if I went here first

I went to Home Depot today to purchase a few things, especially lumber. I was looking for 3/4 inch…read moreplywood to cover up an open section 3by 3 feet leading to the second floor of my garage. I was told that I had to purchase the whole sheet of 4' x 8' feet and I asked the price. I was told $29.47 I placed the pieces on top of the cart, 3 pieces in all as I had to buy the whole sheet. When I got to the cashier, she kept looking under the boards as I had an outdoor mat and Zevo. She told me that the wood was 5 marks and it was $44.00. I told her that I was told that it was $29.47 before it was cut and 5 cuts were free. She called the guy from lumber and he sided with her. She also had me lift the 3 pieces off the cart so that she could scan the mat. The display with the mats was right there at the entrance. I will not be going back there again, as they lost my business.

I hate HomeDepot. I hate HomeDepot.I honestly don't know wp…read morein the Went to garden side so I could get in and out. Decided I needed outdoor mold and mildew remover. Went inside and found a clerk hovering in a corner. Asked for help only to be misdirected and then dumped to fend for myself. So I left. Please train your employees to make eye contact and speak clearly especially when wearing a mask. Also if they don't know where a product is why can't they ask for assistance????? I have never had great service at your store. I will take my business to a small neighborhood hardware s

I needed some help locating a particular lock washer. A service rep came over and found it saving…read moreme some time. Great sense of humor as well.

What's happened over at Dunn's? Since this last change in ownership, the range of services offered…read morehas declined. I needed a piece of wood cut to 26", they sent me to the service counter, (which is in the back of the store...most inconvenient for those of us who have difficulty walking), and after waiting 10 minutes to be helped, a very kind young man told me that they don't provide that service. At a hardware store? The employees are friendly and capable, but it's no longer the same place it was in the past. I miss the old Dunn Hardware store.

Sutton's has everything you need and helpful staff. Need advice? They know what you are looking for…read moreeven when you don't. It's our primary supply store and we rarely need to go anywhere else.

Friendly helpful! They had an obscure #10-32 x 1/2" Hex Head…read moreMachine Screw! Thanks Sutton.

This small, local hardware store has the power of True Value behind it but is staffed by long-time…read moreresidents who know what you need, will help you find it, and if they don't have it, will offer to order it for you or tell you where to find one fast. We're lucky to have a store like this in our neighborhood.

Excellent inventory and impeccable service. So happy to see an old friend from a much-loved,…read moresince-closed Cleveland Heights Hardware beyond the counter when in #CLE recently. Store begins the counter. We need to keep these small, community-owned hardware stores going.

I needed a replacement propane tank for my outdoor grill. Chris went above and beyond delivering it…read morethat evening and even set it up for me! That is excellent customer service!

Is it possible to love a hardware store? I mean come on, we all secretly love the smell of…read morefertilizer. The two older gentlemen that frequently work here are awesome, but there is one crotchety old man who said to me, "Are you going to take ALL of those samples?" I did the pregnant pause, looked at him and said, "Yes. And wouldn't you like me to buy all that paint from this place?" What a jerk. Anyway, I had a ball looking over Benjamin Moore paint chips and picking up spray paint and fertilizer sticks.

I'll review this Home Depot for the second time lowering my rating. I decided to give this store…read moreanother chance and placed a pick up order. Mostly just due to proximity. I waited over 7 hours for an order update. After seven hours I didn't even want the items and called corporate to cancel. During 7 hours there was no order update whatsoever. I then decided to go to the store a few days later to find the items on my own. I used Home Depot online product catalog to look up aisles and bays. Not even one of my ten purchased items was in the right bay which extended my time here. There was zero help on the store floor as always. Almost every aisle was obstructed with ladders or other equipment on a busy day - Sunday. I then had unfortunate interactions with staff. One associate rudely told me to go to checkout and not returns with so much zest. Another associate at checkout told me to put the items down in my cart and not hold them with so much hatred in her voice. I was very surprised. I'm overall appalled at every experience at this store. Store is unkempt. Customer service culture is rude. I've firmly decided to go to another retailer next time. I simply can't deal with more derailed experiences.

Every single time I go to this Home Depot they have exactly what I'm looking for. The employees are…read morealways super nice and helpful. Whether I want to weather proof the house or garden they have what I need. Decently priced. I can count on being in and out in 15 minutes always no matter how long the lines are.

I bought a couple defective Items tried to return them with the receipt in less then 30 days and…read morethey refused to refund my money. if you buy anything from them make sure it is properly working if you can. don't think your coming back for a refund they will not honor what the recipient says. bbb complain as well. Josh-Loga. are the managers names. they will refuse a return so quick.

So MANY staffers! I have never been so "helped" in all my life! Sp many people working and super…read morefriendly! The place os clean and organized and the specials are on point. I got huge bags of "raised bed soil" for ten bucks a piece!

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.