Was in last Thursday to update my prescription, received the wrong prescription and a surprise…read morediagnosis of glaucoma!!! Which I found out when I was checking out by the sales rep handing me a sheet of paper to release my records and be referred. Received my contact lenses and they were completely wrong. Went to the specialist today and I have no evidence of glaucoma what so ever, and they gave me the correct prescription. Ive been going here for years and spent $158 here for the wrong prescription and some lady (not even the doctor) tell me I have glaucoma when I don't. Do. Not. Go here!!!!

Updating review to one star. I specifically went to them for an eye exam to get a number for the…read moreDMV. That was a week ago. They said it takes 3-5 business days. I called 3 business days after my appointment and they said it should be ready soon. I called again today and they said the request was just put in 2 days ago. This organization is a circus full of clowns. And to top it off the customer service rep was extremely rude when I explained that it already has been 5 business days. Avoid at all costs.

On 3/31/2026 I went for a routine exam for glasses. Got what I thought was a good examination by…read moreDr. Lindsay Wood. She gave me a prescription for glasses which I requested by bifocal. Although she also gave me new of some issues that I need to get checked by a Retina Specialist; still glasses were prescribed. No problem there. I was measured for the bifocals. I was told it would be two weeks wait for the glasses; which took a couple of days more. On 4/17/2026 finally went in for the pick-up of the glasses; to find that they had order the wrong prescription (keep in mind I paid $398.00). I could not see clearly upon trying them on; but could see clearly with what I previously had. They had no explanation for me as I questioned where this process went wrong. Why for the first time ever I had a wrong prescription. I admit I was angry; but not disrespectful. I also was pressed for time with a family matter and could not prolong having to wait for them to fix the error. I asked for a full refund but going deducted the lab fee as per their policy. My issue with this place is that the manager did not make the effort to find out where and who did the mistake. I question how they get to keep the lab fee if it could have possibly been the actual lab that did the mistake in the prescription in the first place. They wanted to go further and report this unprofessional matter but will let it go and find another place. Another problem is with a copy of the so-called prescription I received; how am I to know that this is a correct prescription; if I wanted to just go to an optical for frames and give this prescription? They never even tried to reach out to make things right.

negative stars not available so they get a one from me ... in reading some of the previous pass…read morereviews about the front desk people being super nice and accommodating, definitely from your past and definitely not something that is at these locations currently I scheduled an eye appointment at this facility because they were close to my home and I felt like would give me the service that I deserve that did not happen. they charge ridiculous prices for contact fittings and when I questioned this the lady didn't even turn around and speak to my face , so rude of absolutely would never give them my business or money .... So instead of looking into the situation, she did didn't even try to help me comes to find out that my insurance would have covered this fitting went right down the street and spent my $300 elsewhere. If you're looking for a good vision place that will treat you properly don't go here.

Hello to whomever it may concern…read more I would like to speak with the practice manager or owner of the Spartanburg location. Today, I am sitting in the emergency room watching my beloved grandmother take her last breaths. And was this planned? No I found out at 1am 3/12 that I may want to come to the hospital to see my grandmother for the last time. I DO NOT care if this is the second third first whatever time we have had something happen. We are a small family with no one to watch kids and we as husband and wife support each other in hard times (which this is). I am disgusted in how this was handled today so no need to pay a reschedule fee as in we won't be coming back. We deserve as humans to be treated better than this. I should not have to type out this email while my grandma is dying and I should not have to worry about a stupid reschedule fee because we didn't give enough time. I would have liked more time with my loved one. Once again just to drive my point home.... I'm DISGUSTED

And I don't carey'all call yourself mad I'm the one pissed-off waiting on my glasses two months…read morethen when I FINALLY picked them up May 7,2021 Friday, ...Ooh nobody tried to, do ANYTHINGClean,ETC.just had your ( worker) at desk to get from & give Straight to meFine with me I never intend to get glasses there again y'all got an attitudeFUCKYA I do toooooo

Very nice office. I take my daughter here for her eye exams, and the staff are always very kind and…read moreprofessional. The rooms and decor are cute too.

Eyes On Henry is wonderful! (Today was my first visit.) Everyone I spoke to was smiling, kind, &…read morerespectful! Dr. Janell Martin took extra time to explain everything to me, since it has been a while since I've seen an optometric physician. The bad experiences posted here by others 5yrs prior _were not_ my experience. I recommend Eyes On Henry to anyone!

Thank you for helping me with a defective pair of glasses that I purchased at another SGH. Great…read morejob!!!

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Spartanburg Sunglass Hut at 205 W Blackstock Rd to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

From the moment I met with Dr. Francis I knew that I was in good hands. He is very professional and…read morehas a nice demeanor. Dr. Francis removed two cataracts. Before my surgery he said a word of prayer. His staff are kind and very accommodating to the needs of his patients. I feel that my experience with Dr. Francis was pleasant, very at ease, and went off without a hitch. In my estimation, Dr. Francis is an A1 opthamologist! In the future, should I need more eyecare, I would not hesitate to make an appointment with Dr. Francis.

Dr. Francis put implants in my eyes after cataract surgery. He didn't tell me about the side…read moreeffects. I can't see good driving at night because of the halos around the lights. I really admired him praying with me before the surgeries. At the consultation he said the surgeries would be $1600 per eye so that is what I paid. Months later I received a bill for $993. I called his office and was told she would look at the documents and would call back the next day. She DID NOT call back. Three weeks later I received the same bill again. If Dr. Francis does your surgery, be prepared to pay almost another thousand dollars than what you are told at the consultation. It was hard to pay the $3200 but I really needed the surgery. I can see alot better but wish I had gone to an honest reliable doctor that would charge EXACTLY what he says and no more later.