On 3/31/2026 I went for a routine exam for glasses. Got what I thought was a good examination by…read moreDr. Lindsay Wood. She gave me a prescription for glasses which I requested by bifocal. Although she also gave me new of some issues that I need to get checked by a Retina Specialist; still glasses were prescribed. No problem there. I was measured for the bifocals. I was told it would be two weeks wait for the glasses; which took a couple of days more. On 4/17/2026 finally went in for the pick-up of the glasses; to find that they had order the wrong prescription (keep in mind I paid $398.00). I could not see clearly upon trying them on; but could see clearly with what I previously had. They had no explanation for me as I questioned where this process went wrong. Why for the first time ever I had a wrong prescription. I admit I was angry; but not disrespectful. I also was pressed for time with a family matter and could not prolong having to wait for them to fix the error. I asked for a full refund but going deducted the lab fee as per their policy. My issue with this place is that the manager did not make the effort to find out where and who did the mistake. I question how they get to keep the lab fee if it could have possibly been the actual lab that did the mistake in the prescription in the first place. They wanted to go further and report this unprofessional matter but will let it go and find another place. Another problem is with a copy of the so-called prescription I received; how am I to know that this is a correct prescription; if I wanted to just go to an optical for frames and give this prescription? They never even tried to reach out to make things right.

negative stars not available so they get a one from me ... in reading some of the previous pass…read morereviews about the front desk people being super nice and accommodating, definitely from your past and definitely not something that is at these locations currently I scheduled an eye appointment at this facility because they were close to my home and I felt like would give me the service that I deserve that did not happen. they charge ridiculous prices for contact fittings and when I questioned this the lady didn't even turn around and speak to my face , so rude of absolutely would never give them my business or money .... So instead of looking into the situation, she did didn't even try to help me comes to find out that my insurance would have covered this fitting went right down the street and spent my $300 elsewhere. If you're looking for a good vision place that will treat you properly don't go here.

Spartanburg Vision has been great! They're very attentive to the questions that I had and willing…read moreto work with me, which I appreciate. I wish places didn't push buying frames directly from them (I don't always have a lot of money to spend). It's not that I don't, I just needed to wait a while. However, still very friendly and willing to help in any way they can. Justine O'Dell is a great doctor and extremely nice, and didn't get bothered by any questions I had. She actually got really in depth as to what she could do to help. Very pleased!!

From the owner: Dr. Tom Macmillan and Dr. Jeremy Anderson…read more Call Spartanburg Vision today for your comprehensive eye exam. We offer personalized service to all, with a great selection of designer frames and sunglasses. We offer the latest in contacts. We also accept most insurance plans.

Dr. wickliffe and the staff were great. Top care. I had cataract surgery yeterday and it was a…read moregreat experience. I have one more surgery to go. And actually looking forward to returning. My eyesight has greatly improved with the first surgery. My follow up appointment was quick and thorough.

My mom had cataract surgery here and was very nervous but the whole office and surgery nurses were…read moregreat to her and made her feel at ease ! Thanks to them all!!

We have been going to Northside for the last couple of years. We originally switched from another…read moreprovider in Spartanburg, not for anything bad, but mainly for distance to our home. I have found the Doctor and staff to be fantastic. They alerted me to potential problems and how they were checking annually to ensure we addressed them if needed. The frame selection is good, and for the first time in my life, I was able to get the same frames that I had last year (and I love). Price-wise, it is obviously insurance-dependent, but I am paying less now than I did a few years back. Lastly, I was told to expect my frames back in two weeks, and I received my progressives with all the bells and whistles in 5 business days (even with a holiday and weekend in the middle)! So quick!

I had an appointment with them some time back mind you I am a 78 year old woman on a retired fixed…read moreincome. My exam was fine but when it was time for them to sell me glasses I wasnt financially ready to do that the day of my appointment. The doctor and his assistant pretty much belittled me and shamed me for not buying that day. I wanted to pay my property taxes first and then work on purchasing glasses but that seemed like a crime to them. I was humiliated beyond belief and felt like crawling out of there. I am a "soft" person and I will carry this with me for a long time. Shame on you Morganton Eye in Forest City!

Absolutely the finest eye care my husband has ever received. After having a macular off retinal…read moredetachment, my husband has permanently lost all vision in his right eye, but his doctor saved the left eye for which we will forever be grateful. Retinol consultant of the Carolinas can be highly recommended for the best eye care around.

Rude woman at the reception desk demanded my driver's license. I had already given her a govt…read moreissued photo ID. Drivers license should not be required at any rate as it is not required to process insurance. Staff otherwise were professional.

Was in last Thursday to update my prescription, received the wrong prescription and a surprise…read morediagnosis of glaucoma!!! Which I found out when I was checking out by the sales rep handing me a sheet of paper to release my records and be referred. Received my contact lenses and they were completely wrong. Went to the specialist today and I have no evidence of glaucoma what so ever, and they gave me the correct prescription. Ive been going here for years and spent $158 here for the wrong prescription and some lady (not even the doctor) tell me I have glaucoma when I don't. Do. Not. Go here!!!!

Updating review to one star. I specifically went to them for an eye exam to get a number for the…read moreDMV. That was a week ago. They said it takes 3-5 business days. I called 3 business days after my appointment and they said it should be ready soon. I called again today and they said the request was just put in 2 days ago. This organization is a circus full of clowns. And to top it off the customer service rep was extremely rude when I explained that it already has been 5 business days. Avoid at all costs.