My husband had to cancel his appointment last minute. It was unavoidable- he owns his own business and he doesn't always get to control his schedule. When I called to reschedule- I got a scolding from the receptionist about keeping the next appointment. Now, I don't have an issue with their policy- if he missed it again, they wouldn't reschedule. What I have a problem with is the haughty, condescending tone of this appointment keeper. She had no idea why we cancelled and she could have explained the policy in a polite manner. I probably wouldn't be quite as irritated by the exchange if i thought for one second this doctor has never cancelled a patient appointment and has never made a patient wait. It goes both ways - the patient's time is just as important as the doctor's. Get rid of the holier than thou attitide and be a better representative for your boss. Update - after I wrote this, my husband told me he called back because he was so ticked by the interaction. This unprofessional person had the nerve to tell him I was rude to her. He told her she was a f-ing liar because he was sitting right next to me. I also looked at previous reviews and comments and it seems this person needs to get out of customer service. I'm also glad we didn't proceed because it looks like from other comments that the receptionist is getting customer service training from the doctor. Look at other rating platforms too- avoid this place! We also told the dentist who referred us. read more

What a DISGRACE this guy was the rudest, most UNPROFESSIONAL excuse for a dentist I have EVER had the displeasure to come across. My son is a recovering addict and was referred to this guy for tooth extraction. He was told he brought his bugs to his office after being grilled about my past drug addiction. Yes, he was a drug addict, but he has been clean for 3 years, and worked hard to turn his life around! NOBODY deserves to be treated this BADLY! Glad this guy is so PERFECT! I will file a complaint with the ADA. Recovering addicts are people too! Shame on you read more

Absolutely would recommend. One time my friends daughter had an appointment they showed up and the office was closed, fall the call center and they said the office was closed that Day.. strike one there... Now today my DISABLED patient had an appointment at 1115. It was originally scheduled for 1045 and we had it moved up because it takes a long time to get her ready and we drive an hour to get there. She was referred here by a regular dentist. Mind you we have to use a transportation service because she's wheel chair bound. Get to the office and as soon as the doorbell was rang they shut the curtains. Knocked and nothing. Called the number and the answering service picks up and says that her appointment was still in the system for 1045 although it was verified with reception to be changed to 1115 and that they must have left early. Argued that they didn't leave early that we just watched them close the curtain. The transportation service had another person to pick up so he drove us to ruby hospital and dropped us off and we had to wait an hour for the other ride to get there. A total of 5 hours this poor woman had to sit in uncomfortable chair. She is always in pain when in the chair and all for nothing because they close the curtains when we show up. Why schedule an appointment if they aren't going to be there or shut the curtain and pretend not to be there. This is completely unethical and inhumane as they wete made aware prior that she was disabled and wheel chair bound. Do not recommend. Csnt comment on the service because you can't get in to your scheduled appointment buy I'm sure it sucks too.​ read more

Mostly for the front desk gen zer or xer or the very young girl who takes calls. In the real world, you don't say someone yelled at you when they didn't. Many listened to our conversation and said, "she should find a new line of work". When you are an adult, you don't call the other dentist and scream a fit, almost like you were attempting to get me kicked out of my current primary dentist office. Real world issues have real world consequences. All because of my patients' bill of rights and what I wanted. There is a reason of 1 star on this site. read more

We went for a consultation for wisdom teeth extraction. First, we waited months for the appointment. They then said that they tried to get ahold of my dentist office (that day) and had been unable to get through to get X-rays. I thought that they may not allow us to have the appointment but they gave me the new patient paperwork. They then asked for my medical insurance and told me that my insurance wouldn't cover it and sent me away. When I said that I wished they had told me that sooner, they were very rude and the oral surgeon laughed at us. It was the most unprofessional medical experience I have ever had. I would definitely NOT recommend. read more

Dr Myers has an excellent bedside manner and explains his procedure more than once to try to help you understand. He also made sure to answer any questions that my husband had as well, after he was finished with my wisdom teeth removal. His office staff are also very nice and willing to help go over the paper work with you at your pre-op appointments. read more

Don't try to call them to pay a bill, they'd rather charge you late fees than answer the phone

Office staff was great, but I felt like I was a bother to Mr. Myers. I have several bone chips that I'm having to work out myself because he stated just let nature take its course but didn't give a time frame as to when that would happen. I'm in a lot of pain trying to get them out myself but I guess I don't have much of a choice. I'm wondering how much of his attitude towards me was because of my insurance or that's just his personality. I pray his attitude changes. read more

Let me describe my exact experience with this office and the staff's incompetence: I went in for a routine extraction and brought my X-rays with me. I had no problem with the paper work and my insurance cards, I then went back and sat in the chair, I explained to him that it takes me a little longer to get numb and sometimes it takes a little more novacain, and that i was really nervous because it was my first tooth extraction. Ive been to my own dentist many times and also quite recently. Ive had work done and I know my teeth are not perfect, but aren't in terrible shape. Myers examine my teeth and at nearly every other tooth he used phrasing like "this one is doomed, these back here are all doomed"... I was at a loss for words and thought this was really rude, but I needed this tooth removed because I was getting random pain from it. He gave me a shot of novacain, and waited for about 1 minute before he started to use a tool on it, I teared up and told him it still hurt, he then stopped and stood back for about another minute, no longer than that, and started to again push on my tooth and I told him it definitely wasnt numb yet and maybe I needed more or i should wait longer, he rolled his eyes, said they didn't give any more than the one dose, and stood back for another 30 seconds, started to press on my tooth and asked if I was numb yet, I again said no. He threw off his gloves and told me he wouldn't do it and pointed me out the door to be rescheduledno was back there for no longer than 5-7 minutes. After all this awful treatment, I decided not to go back to him and I scheduled and appointment with another oral surgeon. I called the Myers office and asked for them to either send my X-rays to the dentist that I will be seeing, or that I needed to pick them up in person because I needed them by tomorrow. The receptionist said she would email them to the dentist I was going to see. I call them back near the end of the day, just to be sure they got them sent, and I'm told that they are closing soon and they sent them to me via post mail like I asked. THOSE WORDS NEVER CAME OUT OF MY MOUTH, and that is NOT AT ALL WHAT WE DISCUSSED ON THE PHONE. Now I am praying that my normal dentist is open tomorrow and I can get new copies since my X-rays will never make it in time to my new oral surgeon, because the Myers office is a completely twisted place with garbage staff and a sick joke of a "doctor". read more

After my extraction, the office said I would receive a bill in the mail. I never received a bill, then suddenly a collection agency started sending me letters. I called Dr. Myers' office and the lady claims she sent three bills in the mail and there must be something wrong with my post office. I have the best postman / mail service I've ever had in my life at my current home. It's ridiculous. read more

Horrible experience, my college aged daughter went to him for a consult to get her wisdom teeth pulled, everything was all set up and I called and spoke with the receptionist two times before the surgery date to confirm all was good with her insurance and such, since I would not be able to be with her and would be 10 hours away. The day her grandmother takes her to have the surgery, he tells my daughter the exact opposite information that he previously told her at the consultation. Says he doesn't want to perform the surgery today. They leave very upset because now her whole Summer schedule is ruined. I call the office and try to speak with them and they repeatedly hang up on me. Extremely unprofessional! Do not go to this doctor, go elsewhere, put them out of business. read more

The dental experience was fine, but the staff he has doing the billing are completely incompetent. I gave them the correct insurance information at check-in and assumed all would be fine. About a month later, the Myers Office called and explained that my insurance did not have a record of me in the system. Confused, I called my insurance company myself, the insurance company said the Myers Office had never called and had never filed a claim. I went into the Myers Office to make sure they had the correct information again. This is when the Myers' lady told me they had the wrong information for me. Apparently, they had me listed with a dental insurance company in Colorado and incorrect information about my employer. I have no affilitation to Colorado, so this was very random. I gave them the correct information again; however the claim wasn't processed for the second time. Apparently, they lost my information. Again, I get a call from the Myers Office a month later, and I again sent the insurance information. We finally get the claim processed after THREE attempts. For a May service, I just received the bill in October. During the last six months, they have never sent me a bill, never notified me of what my total may be. I had already paid my co-pay up front, so I knew the total would be very small. Just to be sure, I called in to make sure that we were still "okay" as this was being processed. Since the Myers Office had already admitted to bungling the processing (mixing up medical records, etc), I was told that everything was fine and to just take care of the bill when it eventually arrived. Imagine my surprise, when the bill finally showed up and I was assessed two late fees. The total bill was $8 plus late fees and showed the $8 as being delinquent. At this point, I am so disgusted with the incompetency shown thus far that I am just paying the late fees, since I don't want to wait another six month to pay my $8 bill and have my credit score brought down. I would never recommend this place and will never return. If the office had this many problems processing a simple dental claim, I am terrified to think of other medical mix-ups they may have. Save yourself the grief, go elsewhere! read more