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    North Wales Running

    4.8 (52 reviews)
    PriceySports Wear
    Open 12:00 pm - 4:00 PM

    North Wales Running Photos

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    3 months ago

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    5 months ago

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    1 year ago

    Typically no sales on the shoes, was able to try them on, figure out what I liked, then just shopped for the better deal on eBay.

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    2 years ago

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    4 years ago

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    2 years ago

    Scott is excellent. Very helpful in the selection of sneakers that work best for me. Highly recommend!

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    1 year ago

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    6 years ago

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    4 years ago

    Supper helpful, but not overbearing, came in with an idea of what I wanted and they pulled through!

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    6 years ago

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    10 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - North Wales Running

    Review Highlights - North Wales Running

    Quite frankly, I've been to running stores up and down the east coast, and NWRC is BY FAR and hands down the best!

    Mentioned in 3 reviews

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    Buckman's Ski and Snowboard Shop - Montgomeryville

    Buckman's Ski and Snowboard Shop - Montgomeryville

    3.6
    (19 reviews)
    2.6 mi
    $$$$

    I went in to see if they could help adjust my bindings to fit my new boots. The staff member I…read morespoke with explained that they wouldn't be able to work on them due to their age, which I understand. However, the way it was explained came across as rude, and no alternative options were offered. She did assist me with choosing a helmet, and a younger staff member upstairs (with glasses) was very helpful and took the time to help me. Despite that, I left feeling uneasy after my initial interaction. First impressions matter.

    This hurts me to write this because I am all about small businesses, but Buckman's did me wrong…read moremultiple times. Bottom line: If you want to get your skis serviced in a timely manner, go somewhere else because this place doesn't have its systems in order to keep their timing promises + I hope you are also comfortable with slack mask-wearing discipline during COVID. Broken Customer Promises: 1. Broken Promise 1 - Failed to Keep to Servicing Schedule: Turned in skis for rush servicing with promises of next business day completion. The next business day, I was informed my skis would be 3 days late. 2. Broken Promise 2 - Failed to Keep Customer Service Remediation Promise: I was promised that to make amends for the lateness, they would ship my skis to me after service (I live 2 hours away - hence I requested a rush). When I called, they backtracked on the promise. Other Issues: 1. It was very blatantly obvious that one of the more senior store staff that interacted with customers struggled to keep his mask on. Occasionally it was on, but it was most often off (as in mouth and nose open). The rest of the staff kept their mask on and had no issues. 2. There was mass confusion of where lines were and where to go for specific services (paying, seeking product advice, ski servicing) and etc. People were standing around waiting for service. Deeper Operations Problems: I stood around long enough to overhear an interesting conversation between the staff and customers about the store's issues. Apparently, there are two digitally tracking systems for ski servicing that don't talk to each other. So although everyone is supposed to get an automated text and email, its very easy to fall in between the cracks (like me), if it is input in the wrong system. The staff was consistently checking between the two data systems, an easy point of mistakes and inefficiency. The Staff is Great Though: While I was standing around, I did see lots of friendly and caring staff helping people find the best gear. They seemed like lovely people. However, they were clearly overwhelmed and clearly sagged with bad systems + management struggles. Final Thoughts: I hate to sandbag a small business with so much history in the community, but they really did me wrong. I had to spend $300 (in extra travel and lodging costs since I was from out of town visiting family) + adjusted my winter plans because a business could not keep their word. I also canceled visiting family out of an abundance of caution after interacting with the non-mask wearing customer service person. Thanks Buckman's.

    Photos
    Buckmans offers custom insoles from Sidas, one of the best upgrades one can do for their feet for various sport and orthopedic applications!
    Buckmans offers custom insoles from Sidas, one of the best upgrades one can do for their feet for various sport and orthopedic applications!
    Planes, trains and automobiles... when one heads out for the next adventure ya gotta pack right!
    Planes, trains and automobiles... when one heads out for the next adventure ya gotta pack right!
    Early winter sunset over the ski shop

    See all

    Early winter sunset over the ski shop

    North Wales Running - sportswear - Updated June 2026

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