John Castanaro.....what can I say besides that I am happy to call him my dentist…read more I neglected my teeth for about two years but had always had great dental check ups. No cavities and no work needed. I had cracked a tooth prior which I knew about but didn't think it was serious. Well apparently it was and caused a small cavity. Dr Castanaro fixed my tooth up....despite me acting like a huge baby when he needed to numb me. He worked quickly and was gentle. Was funny and kept me entertained while he worked. I'd definitely recommend him.

This dentist is truly the best in the area! I found Dr. John Castanaro after getting new dental…read moreinsurance (I have Guardian) and wanting to ditch my old dental office, which did not make you feel welcome and cleanings were rushed. Dr. Castanaro's office was a complete-180 compared to my old dentist. He is very attentive every time I come for a cleaning and I am always seen as soon as I arrive. He uses the best and latest dental technology and a perk is that he is also a cool guy! His dental assistants also help him and are very nice and do the work right. Maureen & Stephanie at the front desk are gems and will always work with you to schedule an appointment at a time that works best for you and help in understanding insurance billing. They rock and are a pleasure to speak with. If you are looking for a new dental office, either for a preventative visit or for major dental care, look no further, THIS IS THE OFFICE YOU ARE LOOKING FOR!

Excellent pleasant office efficient Staff excellent care Very little waiting timeread more

This is a great place to go take care of your teeth. The team was very professional examining and…read moreproviding with solutions by priority. I had to do periodontal root cleaning and the dental assistance did a great job, I felt that I was in good hands. All the people here were very gentle and kind to me. They explained very well what was going on and provided me with brushing techniques. Many thanks to Dr. Mellilo and his team!

This review is being submitted by my husband John DeSimone…read more Several weeks ago, a cap fell off of one of my front top teeth. As i was in Yonkers and my primary dentist is in Florida. I went to Yonkers Avenue Dental. i had used them before (see his positive review of two years ago. Boy, have things changed! A young female dentist proceeded to cement the cap back on with minimal preparation. She did not hesitate to tell me that this was her last day on the job since she was moving to Puerto Rico (this should have been a clue). Four days later, while brushing my teeth, the cap fell off in the sink. I called to make another appointment, explaining the situation. They were very unsympathetic and I had to wait 4 days for an appointment. While in the waiting room, I spoke to the office manager to ensure that I would not be rebilled. She very agressvely told me that the work is NOT GUARANTEED, I would be rebilled and there were no other options. My options were limited, so I waited and saw a different dentist. He informed me that he was a partner in the practice. Again, with very little preparation, he reattached the tooth. He confirmed that the work is NOT GUARANTEED and was I forced to pay a second fee. I was shocked, when 5 days later, again while brushing my teeth, the cap fell out again. I have since returned to Florida. My regular dentist who did not know the identity of who I saw in Yonkers was very negative on the work that was performed. He prepared the same cap and the abutment properly, which was very different and much more thorough than what they did in Yonkers Dental, and reattached the cap.He said they never even cleaned the old cement out of the cap. It has been several weeks and the cap is still firmly attached. Needless to say, I will NEVER, NOT EVER be returning to Yonkers Avenue Dental.

The service of care here is terrible and the prices are ludicrously high. I had to pay nearly two…read morehundred dollars just to talk to the dentist and ultimately he refused to actually tell me what was wrong with my teeth. I went in because of a cracked tooth. the nurse performed a full mouth X Ray, even though I did not request one. She said it was procedure. Fine. Then when the doctor came in, he told me that in that X ray he saw there were other cavities but he refused to give me any more details because I did not request a comprehensive exam. Then what was the point of the full mouth X Ray if you're not going to give me the results of it? Finally, we come back around to the cracked teeth I actually came in for, he told me it would cost over eight hundred dollars for three fillings. I refused treatment and went to another dentist. This other dentist not only gave me the full results of my X Ray and a proper treatment plan, which was more in depth and more likely to actually resolve my issues than just the fillings Smiling Dentist were going to give me, but it was significantly cheaper. Where Smiling Dentist was going to charge me nearly a thousand dollars for three fillings, the other dentist charged six hundred dollars for seven fillings. Overall, a terrible experience and I will not be revisiting ever again.

Dental Hygienist who did my gum deep cleaning did not do a good and was more interested in selling…read moreme an additional service for laser cleaning. She finished the actual gum cleaning early and then spent rest of my appt, trying to "help" me apply for financing on the app, after I told her I was not told about this when I made the appt. She then booked me for next appt. saying "but next time you have to do the laser cleaning", never went back.

I really want to Thank Doctor Katsman my daughter went in for a teeth cleaning and she has always…read morebeen insecure about her one tooth that's a little more pointy then the other her prom his next month let's just saying my daughter left there smiling from ear to ear and has not stopped she did her thing and my daughter is so happy thank you so much I would recommend my 11 year old twins were Happy as well THank you again

I came in specifically for a tooth that was hurting the most, but instead of addressing that issue,…read moreI received treatment on other teeth that wasn't needed. It has now been 5 months, and I am still experiencing pain in the original tooth I initially came in for. Meanwhile, my insurance has been exhausted on procedures that I did not need, and I am now left paying out of pocket for treatments that was not necessary. This situation is extremely frustrating and disappointing. The staff working there are nice, but I feel like I got scammed. I am extremely disappointed with my experience, and the situation has only worsened after I shared my honest review. Since posting my feedback, I have been receiving excessive and persistent phone calls--up to 15 times a day pressuring me to remove my review. This behavior feels inappropriate, unprofessional, and harassing. In addition to the original issue where I came in for a specific painful tooth but received treatment on other teeth that I did not need I am now also being blamed for the treatment decisions that were made and recommended by the provider. This is unacceptable. Patients rely on dental professionals to diagnose and recommend appropriate care. Shifting responsibility onto the patient after the fact, especially when the outcome has been ongoing pain and financial burden, is deeply concerning. At this point, I am not only dissatisfied with the treatment itself but also with how this situation is being handled. I expect respectful communication not pressure, blame, or repeated unwanted calls. I am documenting this behavior and will take further steps if necessary

I had such a bad toothache. I called this dentist office to make a same-day appointment. Not only…read morewas the receptionist, Alison, so kind, she was reassuring, made sure my insurance was covered, and I was even able to be seen for x-rays & a cleaning. Upon arrival for my appointment, it did not take long to be called in which I totally appreciate. Kristy, the tech, was so pleasant taking my x-rays. Lucinda, the hygienist, provided helpful education, and did a thorough cleaning. Last to be seen by Dr. Schraner was the cherry on top, she was knowledgeable, nice, and broke down what my options were to proceed. With this experience, I'm considering changing my Dentist because this experience knocked my socks off!

I've been going to Dr. Viana for a few years now. He along with his staff are always pleasant and…read moreglad to assist. I haven't had a cavity since I started going to him. The staff has always been great about working with my schedule.

if i could give 0 stars, i would! dr. viana is one of the most rude and aggressive doctors you…read morecould encounter. he didn't address my problem at all (which turned out to be an apicoectomy that i needed). the first time i went to his office he made me come back for something that was important to be done on the spot (claiming he didn't have time to fit me in on that very day). he also had issues with my insurance that he couldn't help with! avoid this doctor at all costs. i will be calling up the medical board to report him as well for his conduct.

I finally feel relieved, and even look forward to going to the dentist!…read more Dr. Constantine and his team are terrific - kind, patient and professional. The office is impeccably clean and is conveniently located on Kimball Ave with plenty of street (free) parking. Thanks Doc!

What a fresh breath of air. After many years of going to the dentist I feel relieved going to this…read morelocation as the whole team is super down to earth and they inform you on your dental health with ALL the details. Thank you very much for taking your time, and I will definitely be recommending all my friends and family.

if i can give this dentist a zero i would , want to charge my insurance 75.00 for a job they did…read morenot do and on top of the both the ladies in the front are nasty and rude . the business asked me for a 5 star rating umm no the customer service is a zero , than on top of that wants to say they gave me a referral when clearly the new dentist said it doesn't work and for the lady on the front desk wants to be laughing on the phone while im requesting something for the dentist telling me they don't know what to tell me really pissed me off . i waited 3 months to write a review to see how a follow up would work with this office . and for her to laugh and say i dont know what else to tell you , i really don't understand offices and there customer service skills . offices need to find people who love there job , on top of that i send my sister over and they did the same thing try to charge her 75.00 for a job the never did . i would never go back to this office

Innabi Dental Are professionals thru & thru!…read more They make going to the dentist less anxiety provoking while accommodating your dental needs. Innabi is thorough and patient with our families dental cleanings and x rays. If you have any questions they'll be honest & forthcoming regarding answers. This dental office comes highly recommended from the front staff to the actual dental services!

I don't often leave reviews, but this experience was unacceptable. I traveled all the way from the…read morecity to Westchester for this appointment--leaving my newborn daughter at home for the first time, which the office was fully aware of when I booked. When scheduling, I made it very clear that I would need nitrous due to dental anxiety. After arriving, I waited over an hour past my appointment time, only to finally be told by the receptionist--without any empathy--that I couldn't have nitrous because they had "used the last of the oxygen." This is not a small oversight. For patients with anxiety, this kind of preparation and communication is essential. To wait that long, after traveling and arranging childcare for a newborn, only to be dismissed so casually is incredibly frustrating and unprofessional. If you experience dental anxiety and rely on accommodations like nitrous, I strongly recommend looking elsewhere. This office does not seem equipped to handle those needs with the care or consideration they require.

Dentist too busy or indifferent to return phone calls to answer follow-up questions…read more Dental assistant/hygienist is excellent with cleaning.

Dr. Torres and staff do a great job from scheduling, billing, service and follow-up…read more He makes going back to the dentist as comfortable an experience as possible.

Terrible experience with having upper denture made. The teeth did not fit. He filed them down…read morealmost flat which made it hard to chew. They were loose, told to use denture adhesive cream. I tried using them hoping they would adjust to my mouth, but no. I called & said I wanted my money back the teeth were a disaster. I was finally to go to the lab & let them made the teeth I wanted & Dr. Torres would pay,Right. This is a disorganized practice, in my opinion. I don't recommend.