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William M Edwards, DMD, MS

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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1 year ago

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Aspen Dental - Spartanburg, SC

Aspen Dental - Spartanburg, SC

1.9
(25 reviews)
5.3 mi

I went there for a dental implant so I did my homework up front. I specifically asked if they took…read moremy insurance for an implant and was told that they did. I also asked about the cost and was told it would be no more than $2000 without insurance. After about 8 X-rays , I was taken to their green room and was told they didn't except my insurance and the cost was double what I had been quoted. I just received a bill for $147 for nothing. I will not go back.

I was rudely told on the phone the reason I needed a "deep cleaning" was because I had periodontal…read moredisease. I knew this was NOT true as I get my teeth looked at and cleaned every 6 months since I was little. My dentist of 7 years never said this yet a "hygienist" was able to make this observation how? Glad I walked away as my new dentist confirmed I do NOT require deep cleanings, completely unnecessary and confirms it's the Aspen model so they can charge patients more. Do your own research, see how many others have complained about the same thing. The hygienist who called me because I had walked out refusing to pay for something I did not need or want, tried to bully me about the whole situation under the guise of let me explain. She did not like I was questioning why and how was it I never was told this information before? She eluded that my previous dentist missed it? Really? That's right, he didn't because it doesn't exist. I trust my previous dentist who cared for me through cancer treatments not some pissed off hygienist who was NOT going to get her bonus because I said no. **while Aspen customer service says they value input, it's BS as nothing changes.

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Aspen Dental - Spartanburg, SC
Aspen Dental - Spartanburg, SC
Aspen Dental - Spartanburg, SC

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ProGrin Dental of Boiling Springs

ProGrin Dental of Boiling Springs

2.6
(15 reviews)
9.4 mi

My daughter has been a patient for years. At first we had dental insurance then we lost it so we…read morewere self pay then she was accepted for Medicaid. The first few years we were there was good but mostly when we had insurance or the self pay with their instagrin program. Once we got on Medicaid it for sure went down hill. Then I got the news there were no longer going to accept it so they wanted to get her cleaning in and be done with her. The last cleaning appt was so quick, wondered if they even cleaned anything. They sent her out with her little bag and no figure appt made. Didn't asked if we wanted to possibly self pay or buy their plan. They were just done with her. Well now we have dental insurance again so I guess I'll look for a new dentist since they apparently didn't care about keeping her since she was a poor Medicaid kid for a year or two.

had a broken crown and they were great about calling me first thing in the morning, I left a…read moremessage over the weekend. they got me in wyickly and got a new Same Day crown. Pros: Efficient and able to get in quickly. Warm and welcoming staff. Cons: my lip got all "chewed" up from them using the tools and hands while working on my tooth. instead of making sure my numb lip was out of the way it own feels like I have a canker sore. One time did reach up to move my lip to get from being pushed on my teeth. The dentist got my new CEREC tooth all settled, while the tech finished it off he left. when the assistant was ready to get me check out up front I asked if they were going to check to see if the bite was correct? They forgot. She did it and it was perfect. I get that I got fit it, but please still take the time to care for the person mouth, now it feels like I have a canker sore and don't forget the protocol for placing a new crown. Otherwise, I would be back wasting both our time getting it done right.

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ProGrin Dental of Boiling Springs
ProGrin Dental of Boiling Springs
ProGrin Dental of Boiling Springs

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William M Edwards, DMD, MS - endodontists - Updated June 2026

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