Rude, told me to shut up at one point during the conversation, William r., Hamby . they came by my house I have a gigantic oak tree in the front yard. I have leaves on my roof and in my gutters the tree shades, the house which causes moss on the roof. I have to clean it every year insurance came by and then sent me a letter saying they were going to cancel my insurance if I did not clean off the moss and clean out the gutters they also said they did not like my recycling underneath the deck. I don't know when insurance companies started determining how my house should look, but I will be canceling my policy. I have since had that tree removed it cost me $6000. It probably cost the insurance company a lot more than that because I had at least four claims from branches and eight corners, denting and cracking windows now that the tree is gone there is no discount for me a giant benefit to the insurance company. I do not recommend Nationwide I certainly strongly recommend you stay away from William R Hamby agent In Catawba County it's the Catawba river insurance group in Hickory, North Carolina they are Rude and disrespectful to women. read more