I totally agree with the other reviews. Nick is a total liar and clueless to any questions. He is…read morelike a deer in the headlights when you ask him a question! Something is fishy about the flower situation, he donates them to charity. Shouldn't the family decide what gets donated! Some flowers were never even put out! Lots of shaky things with my experience many lies! He is very nice and the facility is nice but doesn't know a thing about his job or the paper work and legalities. Find another place to go, find someone who knows what they are doing. Especially at a sad time, you need direction and guidance, you will not find it here. Also, his voice mail is always full and you cant get thru the funeral home! Death certificates can be picked up in Pgh., the next day. You dont have to wait 3 weeks! The list goes on!!!!!

We cannot say enough nice things about Alfieri. Nick went above and beyond for my mom & her family…read morein my Grammy's passing. I want to highlight how genuinely remorseful he was for our loss, and how kind he was. Matt was also so kind, helping me hook up my slideshow for my Gram, and assisting us. Every detail was really thoughtful, including a special charm Nick gave my mother and I at the end that is cut in half, one piece to stay with my grandmother & one with us. They checked in on us at the perfect times, asking if we needed coffee or water. They greeted all of our family and gave their condolences. Perhaps the most touching aspect was how Nick helped us get my Grammy home. There was an issue back home in CA with her death certificate (nothing to do with Alfieri, it was her doctors), and she almost did not make it back to PA, her final resting place. Thank you Nick and Matt, truly. You gave my Mom, her brother, and our whole family peace and closure with your services.