Dr Dobb's is amazing. He's very careful to listen to all your concerns. He is a brilliant doctor…read moreand very funny.

Hands down, Dr Dobbs is the best. He is caring, funny and a real gentleman. My husband and I went…read moreto him for years. It was a sad day when we left because we moved out of the area. We have recommended him to many people. They all love him.

I had been having foot discomfort for awhile and sought an appointment. His office was the first I…read morecould get into. Over the 2 weeks between making the appointment and arriving, I had a lot of improvement but was definitely not all the way better. The resident (or nurse - whoever talks to you before you see the doctor) said Oloff would insist on xrays even though I was very certain they wouldn't see anything there. So I did those. The doctor came in, having reviewed the xrays, and said I was fine - just change my inserts to a different type and do some calf stretching. He said I could return to sport. He never even examined my foot or reviewed the extensive intake form I had to complete in the waiting room about my symptoms or concerns. Things did not resolve so I called the office and suggested maybe I should get an MRI before the appt (because I was afraid otherwise I'd be billed another $800 just for him to say I need to get get an MRI). They agreed. Apparently the doctor checked a box for RadNet not to release report to me so I had to wait 2 more weeks until my appointment to hear that I had plantar fasciitis. I wish he had just messaged me these results in MyChart as soon as he received them - it would have given me a 2 week head start on rehab and saved me the 2 hr drive. Dr. Oloff is very nice but I know other podiatrists (from hearing friend's experiences) who will give you PT suggestions themselves or show you how to tape your foot etc but I just got a diagnosis, the PT scrip, a scrip for NSAIDS, and a warning to take 2 months off from activity.

Poor bedside manners and doesn't even examine my foot or provide detail explanations of the…read moretreatment options or the MRI results

We had been seeing Dr. Chan who was excellent - skill and kind. Last year we were seen by Dr…read more Rolfes, who scammed us financially for minimal care.

I've been going here for a few years. I usually see Dr Lee, but when he's not available his…read morepartners are also great! I can usually get an appointment quickly and never feel rushed. The front desk staff are always friendly and helpful.

What can I say about everyone at Serramonte Podiatry - love Dr Tran and all the ladies who work in…read morethe front office especially Jackie who knows everyone and is so personable.

Heads up! Take care when choosing an emergency contact. This number is not kept private. If there…read moreis a billing issue, the emergency contact will be contacted. After it happened to me, I spoke with the Office Manager about this, and she confirmed that it is standard practice to provide the emergency contact number when trying to resolve a billing issue. A collection agency got involved in collecting a nominal amount of money, ~$45 which I had overlooked. Serramonte Podiatry provided the company both my phone number and the emergency contact number. This was confirmed by both parties. The collection company attempted to contact me a few times, and each time when I answered the call there was a recording prompting me to press "9" to speak with an agent. Each time I did press "9" and the call was disconnected by the company before an agent ever came on the line. It was the holidays, I was with my family, I didn't take time out to try to sort out who was calling me and why. Granted I should have taken a more active role in resolving this issue. However, it seems wildly inappropriate and a break in trust to provide an emergency contact number for a billing issue. A billing issue is not an emergency. When I spoke to the Office Manager, she also confirmed that when providing the emergency contact to Serramonte Podiatry on their form, it is not disclosed that this person will be contacted for non-emergencies, such as billing issues. The care I received at Serramonte Podiatry was satisfactory, however when it comes to privacy at a medical facility a break in trust is inexcusable. I do hope that Serramonte Podiatry will reconsider this policy, as the Office Manager said they would.

I am not even a patient of Dr. Segler and yet in one phone consultation I completely got what all…read morethe accolades are about. He took the time to get into the nitty gritty of my post Lapidus Bunionectomy journey and gave me a clear step-by-step path of how to proceed in my healing. He included detailed information on orthotics, healing practices to be more consistent with, a well-laid path for building up to running and suggested a CT scan to rule out any non-union at my incision site or any hardware issues that my X-rays or MRI might not have detected. He also took the time to thoughtfully and sensitively let me know I might not be the best candidate for custom orthotics. I ended the call feeling incredibly heard, honored and taken care of. Thank you Dr. Segler.

Be very careful with Dr. Segler. He is way more into marketing than treatment and will focus on…read moreextracting the most cash from you than focusing on your improvement. I began laser treatment on my nails with him and as many of those treatments showed no improvement he performed total nail avulsion (ripped nails out). Now my nails are completely ruined for life. I spent almost $2k with him and every time I see my nails I fully regret the day I met him. I would have been much better off had I not done anything to my nails. Don't be lured with his marketing and web site. Do your own research. Laser treatment doesn't work for most people - save your money. And, certainly don't have anyone remove nails unless it is causing pain or other issues. At the of the day, be wary of fast-talking doctors. This doctor is more interested in his own fitness, podcasts and buying real estate (just ask him or do a search online first). I'm sure he does well with older ladies out there who need someone to talk to, but now my nails are 90% worse than when I started. He really is a doc on the run. Check out his "medical" credentials before you engage him.

Hard to get ahold off especially with my possibly nerve damage on my index toe on my feetread more

The doctor took care of my relative's painful wart on their foot in one treatment! We went back a…read moreweek later and Doctor cut off the dead skin around the wart. My relative's pain was gone about 48 hours after the initial treatment. Excellent and friendly!

I was under the care of Tomas Valdez for almost a year for high cholesterol and elevated blood…read moresugar. While he monitored these issues over time, I often found him difficult to reach directly, both in person and by text. Much of the communication and test ordering was handled by his staff, sometimes without clear oversight. Because of inconsistent appointment availability, limited guidance on managing cholesterol and blood sugar, and a lack of direct follow-up, I ultimately decided to change my primary care provider. At one point, the wrong tests were ordered, and a cholesterol test I expected wasn't included, even though I had asked about it directly. When I brought this to his attention, it was attributed to staff error. If you prefer a provider who mainly follows your own suggestions, he may be a good fit. However, if you're looking for more hands-on expertise and direct involvement in your care, my experience suggests this may not be the best match.

This review is only in regards to the receptionist that I spoke with on June 26 2020…read more When I called, she was extremely rude and condescending with an attitude. Clearly she has no customer to customer report. When I had asked for when the earliest time I can make an appointment to see Dr. Valdez, she replied with a 'ugh' and laughed... who does that

Appointment was on time. The doctor was very attentive; he explained what to expect and personally…read morecleaned away the remnants of the nail that had come off due to a severe impact.

I had an excellent surgery done in this office. I'm happy with staff, procedures, doctors and the…read morestudents. I trust them 100% and highly recommend them.

A bad coordination among the workers. My surgery resulted in nerve pain!…read more Unbelievable!

I had to call after two weeks for my test results (they said they would call in a week.) Negative…read moreresults and no real answer as to why the damaged toe. I was free to $chedule an appointment ......