I really like this doctor. I had to get cortisone shots in one heal and I fractured one of my toes…read moreon my other foot. It wasn't pretty. He fixed me right up. :-) Dr. Tarran even personally called me a few days later to see how I was doing.

I was visiting San Francisco this summer and my new orthotics needed some major adjustment. Dr…read more Tarran went the extra mile, making several adjustments, until the orthotics were right. The office staff was very friendly and Dr. Tarran is a warm and caring doctor. I highly recommend!

Everyone here and Especially Doctor Trauger is the absolute finest in Orthopedics…read more Being a Corpsman for 30 years in the Navy this is a special place. My beloved good Doctor ruled out my back and pelvis with ordered MRIs. Doctor Trauger is Astute and Articulate Doctor. I live POA AND the Good Doctor Trauger

The staff here is fabulous, to say the least. Dr. Khan and…read moreDr. Rehan Khan and their staff provide professional assistance, balanced perfectly with empathy and kindness. I feel so blessed to have such great medical care.

I had been having foot discomfort for awhile and sought an appointment. His office was the first I…read morecould get into. Over the 2 weeks between making the appointment and arriving, I had a lot of improvement but was definitely not all the way better. The resident (or nurse - whoever talks to you before you see the doctor) said Oloff would insist on xrays even though I was very certain they wouldn't see anything there. So I did those. The doctor came in, having reviewed the xrays, and said I was fine - just change my inserts to a different type and do some calf stretching. He said I could return to sport. He never even examined my foot or reviewed the extensive intake form I had to complete in the waiting room about my symptoms or concerns. Things did not resolve so I called the office and suggested maybe I should get an MRI before the appt (because I was afraid otherwise I'd be billed another $800 just for him to say I need to get get an MRI). They agreed. Apparently the doctor checked a box for RadNet not to release report to me so I had to wait 2 more weeks until my appointment to hear that I had plantar fasciitis. I wish he had just messaged me these results in MyChart as soon as he received them - it would have given me a 2 week head start on rehab and saved me the 2 hr drive. Dr. Oloff is very nice but I know other podiatrists (from hearing friend's experiences) who will give you PT suggestions themselves or show you how to tape your foot etc but I just got a diagnosis, the PT scrip, a scrip for NSAIDS, and a warning to take 2 months off from activity.

Poor bedside manners and doesn't even examine my foot or provide detail explanations of the…read moretreatment options or the MRI results

Dr Dobb's is amazing. He's very careful to listen to all your concerns. He is a brilliant doctor…read moreand very funny.

Hands down, Dr Dobbs is the best. He is caring, funny and a real gentleman. My husband and I went…read moreto him for years. It was a sad day when we left because we moved out of the area. We have recommended him to many people. They all love him.

What can I say about everyone at Serramonte Podiatry - love Dr Tran and all the ladies who work in…read morethe front office especially Jackie who knows everyone and is so personable.

Heads up! Take care when choosing an emergency contact. This number is not kept private. If there…read moreis a billing issue, the emergency contact will be contacted. After it happened to me, I spoke with the Office Manager about this, and she confirmed that it is standard practice to provide the emergency contact number when trying to resolve a billing issue. A collection agency got involved in collecting a nominal amount of money, ~$45 which I had overlooked. Serramonte Podiatry provided the company both my phone number and the emergency contact number. This was confirmed by both parties. The collection company attempted to contact me a few times, and each time when I answered the call there was a recording prompting me to press "9" to speak with an agent. Each time I did press "9" and the call was disconnected by the company before an agent ever came on the line. It was the holidays, I was with my family, I didn't take time out to try to sort out who was calling me and why. Granted I should have taken a more active role in resolving this issue. However, it seems wildly inappropriate and a break in trust to provide an emergency contact number for a billing issue. A billing issue is not an emergency. When I spoke to the Office Manager, she also confirmed that when providing the emergency contact to Serramonte Podiatry on their form, it is not disclosed that this person will be contacted for non-emergencies, such as billing issues. The care I received at Serramonte Podiatry was satisfactory, however when it comes to privacy at a medical facility a break in trust is inexcusable. I do hope that Serramonte Podiatry will reconsider this policy, as the Office Manager said they would.

Dr. Aquino and her team over 2-4 procedures performed well. I had visited her from March 2025-May…read more2026 to ensure my progress went well and would recommend the doctor. Only one small concern is sometimes if you have to use both the SF Facility and the Daly City one (she has two locations depending on the procedure), ensure your insurance company does not confuse the location as this caused confusion for me, the staff and others (issues about being in network and then a denial, etc.). This was all cleared up. The procedures are all minimally invasive, short, and you are back on your feet almost instantly. The doctor speaks with you during the procedure, time flies and next thing you know it is over. Also the good thing she is a provider that takes PPO, HMO and most others so hope this helps in your search/this review.

COME TO THIS OFFICE! I went to the San Francisco location on Hayes Street. After insurance denied…read morecoverage, I broke down and paid cash to see Dr. Aquino. I am a returning patient from a decade ago--she does not disappoint. She gave a thorough review after returning my phone calls and made the injections PAINLESS. She goes over and above so you get a full treatment. She is super cool and keeps you talking to focus on other things. Adriana comes in afterwards to help put on your compression stockings. Bring your own or buy them there (same price as a decade ago!) Adriana MA is also the office manager as she has been with Dr. A for 15 years. Super cool and answers any additional Q's in addition to post care instructions. Jeff is in the IT dept--fast responder and sends you whatever you need via email! Carmen MA (A-dorable! Always happy & smiling!) also works the front desk and speaks Chinese fluently. Biehn is in the remote call center and returns calls ASAP. This is a tight crew with a high level of service. Tips for first timers: get pre-treatment instructions, wear loose pants (to fit over compression stockings), shower and shave (no lotions! Stockings must stay on for 24 hours), leave extra time for parking if the Hayes Street lot is full. Take the stairs if the elevator is out. If these injections cure the leg pain I will be writing my insurance company! If not, Dr. A is a pro and knows where to refer patients. Managing veins and leg pain is very important work. I am happy to support a local physician who does good work!

I was under the care of Tomas Valdez for almost a year for high cholesterol and elevated blood…read moresugar. While he monitored these issues over time, I often found him difficult to reach directly, both in person and by text. Much of the communication and test ordering was handled by his staff, sometimes without clear oversight. Because of inconsistent appointment availability, limited guidance on managing cholesterol and blood sugar, and a lack of direct follow-up, I ultimately decided to change my primary care provider. At one point, the wrong tests were ordered, and a cholesterol test I expected wasn't included, even though I had asked about it directly. When I brought this to his attention, it was attributed to staff error. If you prefer a provider who mainly follows your own suggestions, he may be a good fit. However, if you're looking for more hands-on expertise and direct involvement in your care, my experience suggests this may not be the best match.

This review is only in regards to the receptionist that I spoke with on June 26 2020…read more When I called, she was extremely rude and condescending with an attitude. Clearly she has no customer to customer report. When I had asked for when the earliest time I can make an appointment to see Dr. Valdez, she replied with a 'ugh' and laughed... who does that

I have experienced ingrown toenails and bruised toenails from sports for years. Dr. Pursnani was…read moreable to treat the ingrown toenail in such a way that it did not come back. She also treated my bruised toenails to relieve the pain. She gave me some helpful tips and a toe sleeve to prevent sports injuries in the future. In addition to these injuries and ailments, Dr. Pursnani recommended calf and heel cord stretches when I was dealing with heel pain after working out. I had been stretching post workout and she recommended pre-workout routine after a short warm up. I enjoy an active lifestyle. In the past these foot ailments have been roadblocks. Dr. Pursnani treated my problems in such a way they were not only healed but put me on a path not to experience them anymore. Finally, Dr. Pursnani is very easy to talk to. She is friendly and always greats me with a smile. I thoroughly recommend Dr. Pursnani for any foot pain you're facing!

Dr Pursnani took great care of my daughter's foot. She was very nice and friendly to my teenager…read more Gave prompt attention to the issue and even followed up to ensure she was recovering well!

Yelp, you suck. I can't delete and amend a review so here's the last one…read more On March 16 2023, Nic Gay replaced my left knee.   I had paid in full 2 weeks prior to surgery and was promised a robotics assisted total knee replacement.   On April 3rd 2023, at my first post op appointment, I found out that he'd switched surgery plans on me without my consent or knowledge while I was already under total anesthesia.   He opted to do it manually without robotics assistance.   I decided to trust him. For 10 months I worked my tail off in PT, I did everything I could and then some to heal properly and strengthen myself.   But by December 2023, it became clear that the knee had failed: Increasing pain, decreasing mobility, swelling galore and absolutely zero stability:  The knee clicks backwards all the time, clicks sideways, zero strength, I cannot trust my left leg.   So in January 2024, I went back to SVO, hoping to schedule a revision.   I forgot to mention that I'm a self pay patient, payment was provided in full for the surgery and all the tests required.   The surgery was just under 15K. Nic Gay acted a bit strange when I saw him that day.  He agreed that I needed a revision so he could change the spacer to a thicker one.   And that's when things really got weird: He told me that his office would call me shortly with a quote for the spacer (still not sure if it was just for the spacer and additional coasts would be added or if it was for the full surgery) but I wasn't to worried because even though I'd lost my home a few months prior, and I am now living in my motorhome,I had also found a buyer for my car, so I figured I had paid just under 15K for the initial surgery, surely a revision wouldn't be that bad.   Boy, was I wrong: His office called me to give me a quote of...  24K FOR A REVISION OF HIS OWN MISTAKE AFTER SWITCHING SURGERY PLANS ON ME WITHOUT MY CONSENT OR KNOWLEDGE, WHILE I WAS UNDER TOTAL ANESTHESIA.   So naturally I had questions about that and I wanted to discuss it further with Nic Gay (I cannot bring myself to use his title, not after what he did to me)  He never took my calls.   His staff was instructed to immediately put me on old without hearing me out, all my calls to his extension went unanswered, all my calls to the general office were immediately forwarded to god knows where, not once during that time in January did I get to talk to anyone, not even to ask for my records.   So, living on wheels, trying to save money, I spent a lot of time in my RV in the middle of nowhere, I decided to focus on my knee, kept working on my PT, tried to cover everything from mobility to strength to stability, to no avail.   The knee is a total failure.   So fast forward to now, I'm stuck in the Midwest (cheap RV spots) there have been tornadoes and the roads are bad so I'm still there.   I called a different surgical outfit to explain that I need a revision and they told me that because of their policy, I'm the one who has to secure my medical records pertaining to the surgery.   So I called SVO.   4 times in 2 days.   Everytime I spoke to someone I got promised they'd send my records, nothing happened because apparently, it's Nic gay who has to approve the release.   And Nic Gay happens to be feeling cruel and sadistic, towards me, apparently.   But then, breakthrough: I just called (5th time's the charm, I guess) and spoke to an absolute gem, Brenda.   Brenda gets shit done, pure and simple.   My guess is she's the true brains behind Nic Gay.   I just got my records emailed, Brenda, thank you again for this.   As for Nic Gay...   My advice is to avoid this smooth liar like the plague: if you agree to a specific surgery/technique, and you let him put you under total anesthesia, you have no idea what you'll wake up with, I learned that the hard way.   I hear he's leaving in a few months, all I can say is SVO will benefit from his departure, but I'm still not going back there, I value my quality of life, shabby as it currently is, thanks to his "treatment", and I look forward to a real medical professional to right the wrong that Nic Gay did me.   Again, this is now possible thanks to Brenda.   SVO, if you have any brains, give that woman a raise, she's the true asset in this place.   All my love to Brenda.

You know how they say if you're a woman and if you're a woman of color especially you don't get…read moretaken seriously by a doctor? I didn't think that was true until my horrible experience with Dr. Gay. I came in, told him my shoulder was in pain, I wasn't sure why, but I was in so much pain it was interfering with everything in my life and I couldn't even sleep. We did an x-ray, he said he couldn't tell much from it and needed to do an MRI. I said okay, and he sent me to the front to get it scheduled AND THAT WAS IT. Come time for MRI, NO ONE HAD TOLD ME that it would entail needing to lie still on my back for nearly an hour. I'm young, I've never had an MRI, how the heck would I know that? Had they told me, I would have politely reminded them "remember the part where I said I can't sleep? I literally mean I CAN'T SLEEP." I tried to go through with the MRI, but I was in so much pain I was involuntarily crying from the pain (because they also have to put your arm in a position that further amplified my pain). The technician took me out after about 20 minutes of TORTURE and I met again with Dr. Gay who didn't even apologize to not taking me seriously. He said he would give me a cortisone shot, painkillers, and hopefully then I'd be more comfortable to come back and get the MRI. I asked him why he didn't give me this during my first visit and he said "I didn't think it was this serious." ...so when I said I was in pain....that wasn't serious? At this point, I've lost it. It was human of me, I hadn't slept in WEEKS, and I was in MASSIVE pain. I said I can't believe I'm being charged for this when the doctor has clearly messed up. They said they wouldn't charge me for 2 MRIs but I still have to pay ~$300 for a "doctor visit" that entailed a doctor not taking me seriously and doing nothing for me that he could have easily done had he just actually taken the time to BELIEVE MY PAIN? Man, and the look on his face when my MRI results came back. It turned out my muscle had torn, fluid had come in and formed a cyst that was pressing on a nerve and that's why, even on painkillers, I was in SO MUCH PAIN. It needed surgery to be fixed and you can bet I didn't get my surgery done by this sexist poor excuse of a doctor. I took my MRI results to another doctor, who looked at it and said this was an enormous cysts and extremely unusual to see in someone as young as me. He said I must be in a lot of pain and asked how it happened. He was a doctor I finally felt comfortable enough saying - "I think it started when my ex boyfriend shoved me. My shoulder started to hurt then, but not nearly the way it hurts now months later. I'd only made the connection after the MRI results because now I see how it started as a tiny muscle tear pain and evolved into a cyst pressing on a nerve pain..." Imagine if Dr. Gay had been any sort of real doctor competent in hearing patients and managed to listen to me, give me painkillers and the steroid shot my first visit, and had made me feel comfortable enough to share that? If you're a woman, do yourself and do not come see this doctor. He will not take you seriously and is the epitome of what's wrong with how women end up getting treated in American healthcare. I hope he reads this and seriously re-evaluates just how awful he treated me and what malarkey it is to have charged me for that first visit. Because of him, even though I came to him in early January 2019, after experience pain the last week of December of 2018, it wasn't until March that I got surgery and was finally not in pain anymore.

I had my arthroscopic knee surgery here and everyone were pretty nice . The place was really cold…read moreand they weren't stingy with the blankets.. I checked in and everything was very timely, I think I was out of there in like maybe 3 hrs maybe less. Everyone from the Registration to the doctors were pretty knowledgeable and I felt that I was in good hands

My Husband had a scheduled surgery! The staff was very professional. Very much on schedule…read more Everything went smoothly from check in to Discharge!!