I could not get my car to start, which I tried to start it off and on for 30 to 45 minutes. Didn't think it was the battery. I called William Wells Tire and Auto to get them to tow it. As soon as Raphael, the tow truck driver, arrived my car started right up. I don't know if it was a glitch or what. I did go get my alternator and battery checked and they're both fine. I really appreciate Raphael for showing up in case I needed him to tow. I am very satisfied with his service and he also took the time out to call and check on me and my car to make sure it was still running. Thank you so much Raphael and also to the guy I spoke with at William Wells about needing their service. I will definitely use William Wells Tire and Auto in the future. From a very satisfied customer, Tenneille Teasley read more

Have taken Buick, Honda & Mazda cars for various services over 10 years. Honest evaluations, quality service. These people know their stuff. Expensive, not compared to dealer prices! But the knowledge & quality of once & done is what I pay for, not taking a chance that it might get done the right way. read more

Excellent service. Fast, reliable. I went in as a walk-in with no appointment. They got my vehicle back right away, came and told me their findings with an estimated cost. read more

Imagine an auto repair shop that has ventured into the tow game has done so for a reason. Probably horrible work inside and absurd to tow msu students on campus for 237$. Don't take your car here, they run this side scam just to stay open probably read more

Great service on the phone and in person! I got my first ever flat tire on my visit up to Starkville this week and I could not be more grateful for them. In my little knowledge about cars I was worried about what to do and where to go, especially in a new area. I'm honestly so grateful to have found this place. It has restored what I've heard about car places and especially how they treat/charge folks who don't know much about cars. I was able to bring my car in immediately and they sealed up the tire and filled up the air in all my tires ALL FOR ONLY $41. For all that stress, I expected the pocket hit to only make it worse. Not that the unexpected expense was welcome but it was manageable for a college student trying to make it home. Only note I have is they didn't call me when it was done... nothin a call their way can't fix. I'll take that and good people any day! I'm grateful that I have found a place to trust and tell people about. Will most definitely be suggesting this place to all my people in the area. We will get that yelp review up! THANK YOU!! read more

For tires, they're reasonably priced. Auto repair, not so much. Had some quotes done and looked at their pricing. I can understand the labor charges, but asking $200 for a set of spark plugs (that I didn't ask for, they also had less than 3000 miles on them) and $150 for a single fuel injector is outrageous. read more

William Wells Tire and Auto took great care of my wife's vehicle. She broke down in town. They towed her there, diagnosed and fixed her vehicle in the same day! Great prices, friendly staff! I'll definitely be back. read more

This place is a joke! Towed the wrong car... If you're in the business of being sketchy by towing a resident's car at 4am. You should be available to release it 24/7. I am sure you would be available fast, if your lock was cut! Do Better WWT! read more

Too expensive. Estimated prices for auto repair extremely expensive compared to other local repair shops.

My daughter had a 2009 Jeep. Had her vehicle towed here by our insurance company for some repairs back in July. They were very responsive diagnosing the issues and ordering parts, repairs seemed to be done in a timely fashion. My husband and daughter went to pick the Jeep up and pay the bill only to discover that one of the technicians broke one of the hood latches. No one mentioned this to me when they called to say the vehicle was ready. No one called us to say they were having trouble getting the latch to unlock while repairs were being done. My daughter found pieces of the broken hood latch in her cup holder. It was obviously broken on purpose once they couldn't figure out how the lock worked. The latch was pried open and busted into multiple pieces. Thank goodness it was noticed before she drove off the lot. My husband took photos and went right back in to the shop and was told they would order new hood latches and replace them for free. It took well over a month to have the hood latches replaced and it was done at no charge. We would have been happy to go down and try to help unlock the hood but no one ever reached out about the problem and I think it's really unprofessional for the first solution to be let's break things. read more

Con artists. I had them replace my rear break pads and rotors for $400+, not even two months later they'd messed up again. They said the caliper was bad and messed up my break pad and would not honor my warranty and wanted to charge me $700+ to fix it. They are not honorable. Just another repair shop taking advantage of women. read more

I'm sure under any other circumstances I would have given this place 5 stars and even though I was somewhat in the wrong... I was visiting my friends and come back outside and my truck had been stolen by these people.. sad. $237 stolen from a college student trying to pay other bills and get a good education. Not to mention the mental anguish that this put on me... I thought my truck that I worked 2 years to pay for had been stolen by MS-13 gang members.. What a disgusting business practice. I would put y'all on par with the ICE camps at the border. Enslaving young people who are trying to better themselves with ridiculous costs and mental harm. I will still pray for this place to think about what they do for a living!!! DISGUSTING Anyways... great staff. Sorry for the 1 Star.. I'm just really pissed off and I won't regret ruining your yelp review ratio... who looks at these anyways. Maybe call before you tow someone's car. Or think about the financial impact $237!!!! Has on someone. I could have fed myself for a month. read more

I stopped at another place before William Wells, driving from Virginia but I kept having to stop to put air in my tire they took the tire off really quick came back really quick told me nothing was wrong with the tire. Down the road, I was having the same problem. I had to keep stopping to put air in my tire. William Wells (12919 MS HWY 182 East, Starkville Mississippi) were very professional, Polite and eager to assist .I walked in and asked if they could help me with my tire; I walked in they waited on me right away and solve the problem. Thank goodness for William Wells!!! read more

$2,200 into a repair to keep my daughter's transmission from being damaged, I'm told the transmission is damaged. It will now only cost me $3,400 to fix that. I believe completely that everything they said was wrong with my car was indeed wrong. I'm not happy that they didn't check out the transmission first. I ended up paying $2,200 and selling the car for $500 after fully disclosing the transmission problems to the new owner. By the way, I had the car towed to this shop because it wouldn't steer. The power steering belt was off. It's hard to find a good mechanic to take care of a child's car when they are far from home. I'm still looking. read more

Excellent shop with a staff that really cares. Honest dependable shop that took care of my vehicles needs from front to back. Did a great job of explaining necessary repairs and why it was important. I felt like they took care of my vehicle and didn't just try and push unnecessary repairs. Would highly recommend to anyone from there or anyone traveling through such as myself! read more

I bought my car here to just get a new battery. The man placed my battery in wrong blew my fuse and messed up the programming in my car. Keep in mind I pay warranty on my car and they gave me a 1999 Ford Tarrus. It was close to breaking down so I didn't have a car for a week. They took my car to Columbus without telling me and I constantly had to call each day to see what was actually going on. Please don't go here it was the worst week. On top of that they just gave me the most expensive battery they could find running me almost $200. This place is terrible go to a more certified mechanic and if you have a Honda please don't go here. read more

Love this place!!! The guys are incredibly friendly and helpful, and it's the first automotive place where I dont feel like I'm being scammed into buying things I dont need. They are very accommodating with my hectic schedule and have gone above and beyond to help me out in a pinch. Very reasonable prices on top of it! 10/10 recommend! read more

I've gone to William Wells twice now with my car trouble, and they have been so helpful each time. They were honest and straightforward about what they were charging and why, communicated what was happening with my car so that I could understand, and got everything done in as time-efficient a manner as possible. Great communication and great help. If you're in the waiting room, check out the collection of things found in people's popped tires-- it's an interesting way to spend a few minutes. read more

Was driving through the area and had a problem with my car and was recommended by someone at a gas station to take it to William Wells. After describing my issue they talked with me and assured me it would not be a problem. They got me in fairly quickly and in less time than stated I was back on the road. Knowledgeable and reassuring staff made this dilemma just a little bump in the road. Thanks guys!!! read more

Worst place ever do not use them they are out to take all your money I really don't know how they sleep at night or go to church for that matter read more

Reliable repair work at reasonable prices keeps me coming back. The friendly customer service leaves me smiling coming and going. The take appointments and begin work right away so it is often convenient to wait for the repair work. They also will drive you to work or home and come pick you up if the work takes longer than you want to wait. Sometimes they have recommended repair work as "needed" that in my opinion could safely be delayed, so you may want to verify yourself that suggested repairs are really required. On the other hand, if you just want your car in tip-top condition, they are very good at inspecting proactively for things that could fail in the near future. The nearest dealer for my vehicle (Infiniti) is in Jackson or Birmingham, so it is especially nice that William Wells can do repairs that might be considered dealer only. For example, one morning my car would not crank (or start), and had to be towed there. At the time there were maybe two or three cars of the same model in Starkville, so I didn't have high hopes for getting the problem diagnosed or repaired, but figured it was worth a shot. In addition to diagnosing the problem, they actually had a spare of the defective part that could be substituted to verify the diagnosis. They ordered the new replacement part from the dealer in Birmingham and had my vehicle repaired and working fine the next day. Very nice to have such competence here in Starkville. read more

Great work on my car. The prices are reasonable. They were very friendly and professional. I didn't like all the dirt/grease on my seat and door, but I was able to clean that off. read more

They told me my rear strut was "completely busted" and quoted me over $550 to replace them. When I brought it to another shop I not only do not have struts in my car, I have shocks, but was told it was barely leaking and quoted $220 for the job. I wouldn't go back to William Well's. read more

So friendly and helpful! They looked at our old VW right away and completely checked her over for the price of an oil change! We won't be taking our vehicles anywhere else in the South :) read more

NOT happy with this service. My vehicle was towed and I was charged royally for it. There was no one at the shop when we arrived to pick up my vehicle. We ended up waiting two hours for the owners to come back so that I could get my car. I was very unhappy with the service. read more

Charged more than $100 for a fuel pressure test, nothing wrong was found. Ask them about the diagnostic cost before you let them touch your car. Because it's gonna cost you. update: The above review was removed. Do not trust positive reviews for this shop. I know the negative reviews were deleted. read more

Horrible business practices. Went in due to engine misfiring, and got a disagnostic, which cost $100. I told them I was not going to have them repair my vehicle because they estimated $325 for replacing an ignition coil and an air filter. OEM ignition coils on my vehicle are $60 and air filters are $13. It takes 20 mins to install a new ignition coil and air filter, so they obviously drastically overcharge. I put a new coil in myself and that wasn't even the issue with my car. Went back to the shop and they told me that if they were to right their wrong and do another diagnostic it would cost another $100 diagnostic fee. Total scumbags... The help at autozone was not only actually correct unlike the mechanics at WW but it was FREE. Its like they didn't even scan my car. read more

WARNING! They gouge if you have out of state plates. Needed a power steering box replaced. They kept having to add additional parts and services adding 20% more to the estimate. After picking it up, 30 miles down the road both the power steering and brakes failed. They towed me back to the shop where they claimed the water pump leaked causing a belt to come off. Having me at a disadvantage, they charged me full price of additional $500 to 'fix' that. read more