I went here recently for a consultation about my wisdom teeth and all of my teeth in general. The…read morefront desk lady was rude to another associate, but the young girls doing x-rays were so sweet! HOWEVER, I was told right off the bat that I have early-stage Periodontitis. Did I believe them? YES OF COURSE. Am I getting a second opinion? YES OF COURSE. Am I EVER going back there? NOPE. They told me I needed 10K worth of work on my teeth. DO NOT BOTHER WITH THEM IT'S ALL MONEY!!!!!!!!

Terrible place worst ever stay away I went there nov 28…read more2025 had avcrssed tooth after msmy x rays which thry use as a tool to get masonry b out of your they daid I have periodontal disease I do they went right yo most ex p rndove dentures quoted 11300 dollars. I m made appt fit tooth extraction they dont fo it ts k es up too much chair time. They have oral surgeon fo.it day before I call was told he can't make it next appt 30 days no referral nothing I had to ask for refund I had to wait13 more days to hsve tooth extra ted got very sick I gection want into my neck could if got sepsis went to er i.oaid co.pay 130 dollars quick care twice 100 dollars got ct s an on neck I said 200 dollars. O.pay so 420.oo i.paid for their negligence a d alot of pain and suffering they should be put out of business and they have dentists could of pulled my tooth yhry use the dental a gle to get asuch.monry from ypu as dast as possible.i hate them was nevr treated do poorly.on.my.life

Warning: Predatory Billing and Financial Negligence…read more I am leaving this review to warn others about the unprofessional and predatory billing practices at A Lifetime of Smiles. After completing several visits in February 2025, I paid a total of $1,669.00 in person at the time of service. Despite these large payments, the office never sent me a single paper bill or electronic statement. The first "notice" I received of any balance was a casual text message sent at 4:00 PM the day before a scheduled appointment in April 2025, claiming I owed a "heads up" amount of $946.00. When I immediately asked for a breakdown, they waited until the next morning to tell me $829.00 was a "prior balance" from insurance adjustments. They went completely silent for 11 months, only to send this unverified debt to a collections agency in March 2026. After doing the math myself using my Cigna EOBs and bank records, their numbers are mathematically impossible: Verified Over-Collection: On February 12, 2025, my insurance EOB stated my responsibility was only $465.00. However, the office charged me $712.00 at the window--an over-collection of $247.00 for a single visit. Missing Credits: According to my insurance, my total responsibility for all February visits was $1,742.60. Since I already paid $1,669.00, my actual balance should have been roughly $73.00, yet they are hounding me for $829.00. This office appears to either have a complete failure in their accounting department or is intentionally "balance billing" patients for amounts the insurance company has already adjusted. To jump straight to collections a year later without ever providing an itemized invoice is a predatory and unprofessional way to treat patients. I have filed a formal complaint with the Illinois Department of Financial and Professional Regulation (IDFPR) and the Attorney General. Avoid this practice unless you want to be blindsided by fraudulent "balances" a year after your treatment.

I had cavities filled by them in 23'. I spent thousands with my dental coverage to have them fixed…read more The color never matched correctly, the shape was too sharp. I had to go back to have Dr. Pat fix the sharp spots(he was not thrilled). Now the filling has fallen out all at once and they will do nothing to fix it. My only option according to them is to now pay for more X-rays and a consult before they will even touch the work they did. It was expensive and unsatisfactory work. And don't let them put your on their phone list, it boarders on harassment... The front desk team is always very polite though

Great services and such friendly staff! I've tried the sauna, salt room, and soon the float…read moretherapy. I bought the infrared sauna membership and the past month Abby has been extremely flexible with my work schedule. Everything is super relaxing

OMG! Went for a Massage and left with an whole experience. Love the artsy vibe. Would definitely…read morerecommend for an afternoon of unwinding!! A+++

Michelle and her staff are fantastic! She listened to my concerns and needs and has fantastic…read morerecommendations. I highly recommend checking them out! A definite highlight for every trip back to the area.

From the owner: Classic Facial, Laser Hair Removal read more

Caring. Thorough, Friendly professional. The office is clean, neat . Dr Norris is wonderful!!read more

I had a hydro facial with Kendra P. and it was amazing the whole staff here is wonderful!! High…read morerecommend Dr. Norris and her team!