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    Ottawa Smiles

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    7 years ago

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    Illinois Valley Oral Surgeons - The bone loss highlighted from the misplacement of one implant.

    Illinois Valley Oral Surgeons

    1.0(3 reviews)
    1.7 mi

    I visited IVOMS as a returning patient for implant placement in my two lateral incisors on the top…read morein May 2017. Dr. James Vaiana placed both implants and things seemed fine for awhile, before I realized one had failed in early 2018. I had to get a third opinion before I was made aware of the fact the implant had been placed directly against my front tooth, causing substantial bone loss that risked me losing the rest of my front teeth at 22 years old. I went under for maybe 6 more surgeries, one of which he changed the procedure to a rare one without my consent while under sedation. He performed ramus grafting, in which he cut a chunk of my lower jaw out and drilled it into the front of my face. Upon review a year or so later, the bone was never actually attached to my skull and was openly visible and floating at the front of my gums, as seen in the photo attached. I had to undergo extensive and intense reconstructive surgery of my gums by a top oral surgeon elsewhere who was able to correct this horrendous job. In October 2024, I realized that the other implant was showing official signs of failure, and contacted the dentist who got me out of the malpractice mess last time, and he was able to confirm that the same thing was happening again. This implant was placed at the very front of my gums, almost missing my upper jaw entirely (as seen in the photo attached). The fact that you didn't see metal protruding out of my face was absolutely incredible. This resulted in me having emergency reconstructive surgery AGAIN, and the entire process has cost me over $30,000 to correct. Dr. James Vaiana not only broke my trust in the greatest way, but he stole my smile, my confidence, and my ability to even eat. I truly believed for a period of time that he had my best interest in mind, but I learned too late that he did every single surgery negligently. I would not wish this pain, trauma, and financial destruction on anyone. Dr. James Vaiana does not deserve to be licensed, and I pray that no one else goes through what I did. I wouldn't wish this on my worst enemy. He absolutely destroyed me in every way possible over the last 8 years and even into my future, and I will NEVER recommend people going here as a former dental professional and as a former resident of the IV.

    I had 5 wisdom teeth removed in 2016. I was told my 6th wisdom tooth was "too close" to my sinuses…read moreto be removed--that's fine. I was NOT told that one of my wisdom teeth was impacted and part of my lower jaw was cut out to remove the wisdom tooth. I did not discover this until years later. Shortly after the procedure, I had dry socket which was the worst pain imaginable (close to child birth) and my pain was brushed off. Based on my experience and the other reviews, I would NOT recommend this office!!!

    Photos
    Illinois Valley Oral Surgeons - The ramus grafting and implant damage caused by Dr. Vaiana

    The ramus grafting and implant damage caused by Dr. Vaiana

    Illinois Valley Oral Surgeons - The implant/grafting issue in 2019

    The implant/grafting issue in 2019

    Illinois Valley Oral Surgeons - The implant removed in 2024

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    The implant removed in 2024

    Alliance Dental Group

    Alliance Dental Group

    2.8(11 reviews)
    12.3 mi

    I've always been treated well at Alliance, from all the Doctors and hygienists and receptionists…read morebeen going there for 30 years before it was Alliance. Dr. Billard was my Dentist for many years and then Dr. Charaz and now Dr. Shaw all of them were truly top notch. Very informative and the hygienists are simply the very best!!!! Hey if I can get them to laugh at my jokes then it's all good.

    I have to start by saying that the office team and hygienists at Alliance Dental Group were…read morefantastic. My hygienist was great, and I even mentioned to her that I switched practices because I didn't agree with the push for unnecessary treatments at my previous dentist. Unfortunately, my experience took a turn when the dentist included Invisalign in my care plan, citing it as a way to treat my teeth grinding. This felt completely unnecessary, especially given that it wasn't a concern raised by me and certainly wasn't something I had discussed as a priority. It was frustrating to feel like I was being upsold on treatments that I don't need. I attempted to address these concerns privately through Facebook Messenger, hoping for a conversation about the matter. However, instead of engaging with my feedback, I was blocked. When I called the office to inquire, the manager explained that marketing--including the Invisalign offer calls and texts--was handled by a third party. I was also told that the inclusion of Invisalign as part of a dental care plan is standard, when in reality, it should be presented as an optional treatment and not part of a mandatory care plan. While the staff was friendly and professional, I am ultimately considering leaving because I wasn't comfortable with how my care plan was handled and the lack of transparency regarding these optional treatments. I hope the main corporate office takes note of these kinds of practices, as they're not always in the best interest of patients.

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    Alliance Dental Group
    Alliance Dental Group
    Alliance Dental Group

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    Ottawa Smiles - endodontists - Updated May 2026

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