Requested an oil change in Penticton today,Feb.7, 2026 & the employee…read morewas very courteous, jovial and quick with our oil change. He went above & beyond ! This worker should be given a raise for making the business stand out, Exceptional service! Brahim Penticton thank you!

Thank you kindly to The Great Canadian Oil Change and the best mechanic Joe in West Kelowna, the…read moreservice was awesome. My husband usually has the duty of car maintenance but I thought I'd help out. My experience was phenomenal. Joe did everything to a tee. He's professional and kind. He even taught me how to use the Car Wash. I'm not going anywhere else but here. I'm a customer for life!

Had the craziest day, and Mr. Lube saved it!…read more Well, Rachel the Assistant Manager saved the day. Not only did my Windshield Sprayer break, my mirror broke, and my battery died all within an hour, Rachel was able to source the parts and fix my car. She could tell I was stressed out and her kind words and hard work made my day less stressful. I will be telling all of my friends and family to go there and I will be coming back for sure. Thanks Rachel, and thanks Mr. Lube for hiring such great, friendly, smart staff.

Rude associate Named John, he laughed at me when I asked for maintenance records. Unrealread more

A-List. This business is built and run different. The most professional oil change service I have…read moreever experienced. First, they will scan the bar code on your door panel that will bring up a surprising amount of information about your vehicle and service records. They will check fluids, belts, battery (they actually use a tester), filters, headlights, turn signals and tires. As well as look for leaks in the engine compartment and underneath. They still offer a "speedy" car wash, which is the lowest option of car wash, with the oil and filter change. Absolutely best service from beginning to end. Very surprising and appreciated. Downside - They do not carry synthetic blends so expect $135 without any discounts/coupons. Of note, if you just want a car wash, the machine only takes exact amounts (bills, coins) or you can use a credit card. Prices range from $11 to $17. It's a good car wash. If you don't have time to change your oil at home, this is the place I recommend. This is a different oil change business. You'll know what I mean when you get there.

I was there about 10:30 this morning and all bays were empty. I went into bay one. The only thing…read moreI noticed was they changed the oil. Said everything was checked. I said how about the transmission fluid tray sample (like they always show me) and guy said there are four bolts and it is a waste of time and don't do that anymore. I had to ask for all lights to be checked, did it finally. Tire pressure not checked and wiper blades not checked (although says it was). The two guys who served me were rude. One guy who worked at the till would talk to me with his back towards me. I have been coming to this location for approx. 10 years and this is the first time I have been extremely disappointed.

We have been happy with the service received over the years. I also appreciate the text recall…read moresystem to ensure the vehicle is maintained well. They are handy for tire exchanges. Highly recommended!!!

Brought my suv in for an oil change. They were polite…read more After the change the oil did not look clean, still dark. I drive home, next day there is a puddle of antifreeze under my car. Still trying to determine whether they loosened the AF drain instead of the oil drain. Next time I will install a camera under my car before I visit a quick lube location. Could be circumstantial, but I think not. Leaving this here for others.

Great customer service, fast efficient service, fare pricing, from brakes, oil change, tire repair…read moreand changes.

From the owner: Call today for an estimate 778-721-8873. Our State Of The Art Facility Can Maintain Your Vehicle…read moreFrom Top To Bottom. Our Specialized Technicians Can Repair Any Breakdown And Get You Back On The Road. Top Quality Tire Brands And Auto Parts To Meet Any Budget. Stop By And Visit Our Team. Reach For The Best.

Charles & his entire team @ Tops Auto Repair are AWESOME! I don't trust many mechanics anymore, but…read moreI feel like TOPS knows their stuff and are trustworthy. The staff is always friendly, prices are completely reasonable, and service was good. A friend that has known them for over 30 years recommended them and I can't say enough good things about my recent experience. They are honest and very knowledgeable. They took the time to thoroughly explain what was wrong and what needed to be done. My car is a 2005 Subaru Outback and feels like a new car again. It's a great feeling having peace of mind that everything was done to perfection and the cost was still reasonable, considering they even went above and beyond. I highly recommend Tops if you want the best qualified mechanics. One thing for sure - I will never go back to Canadian Tire again! I've tried many, but Tops is the best.

Charles, Nancy and the team are the best! I have always taken my vehicle to Tops Auto since moving…read moreto Kelowna in 2014. It is a family owned business and you feel like you are part of the family. They are friendly, fast and affordable. Charles is great at explaining the work that was done in clear terms and why. I have learned so much about automotive from Charles! Nancy keeps the shop running at the front and she is such a wonderful person to chat with too. They only hire the best so you know your vehicle is well cared there. I wouldn't take my vehicle anywhere else. 2021-10-04/lc

Bought a used mecury villager for a road trip from Seattle through canada. The van broke down in…read moreKelowna due to a misfire problem. Went to several automotive repair shops and no one could figure what was causing the misfire. Brought it to here okanagon engine rebuilders and they figure out exactly what needed to be fixed, and fixed it within hours. Also gave us a free towing coupon for our trip. Great honest guys and great atmosphere. Definitely recommend these guys.

What an amazing shop! I have nothing but good things to say about the team here. Oliver is…read moreincredible and truly cares about his customers!

SEVEN DAZZLES IN DISTRESS! Took my parents car on a girls…read moretrip and the car dash board kept yelling at us. Pulled over at Pro oil change and panicking asked for help. The kind gentleman took a look under the hood and under the car. Added oil, topped off the windshield washer fluid and checked out coolant. The staff was just so helpful and friendly. Didn't laugh at any of my "girly" questions. We have so much more peace of mind driving now on our long road trip. Thank you guys so so so much! Truly appreciate all your help!

NEVER AGAIN!!!! Have been going to Pro oil change for quite…read morea few oil changes now and the upsell is always strong, but this last change was a bad experience. I was asked if I had any coupons and told them I would be using my Groupon today. Within minutes the fellow came over to me with the dipstick in his hand and said my car was out of oil. (I know for a fact that it was not) He then said they were going to do a engine flush to fix the "Gunk and Sludge" that was making the engine use oil. I refused and he tried to get me to buy some Lucas treatment. I refused it and said I would check with my mechanic friend. He replied with...Whats he gonna do? Anyway he asks me if I want anything else checked,I said I just want the oil change. I am treated very unfriendly and he comes and shows me the dipstick and says full now but still dirty!! Upon checkout he was very unfriendly not offering me any coupon for the next service like he did to the customer ahead of me. I looked at my invoice and it stated that the washer fluid was topped up,but it was still dry. I called them to complain and they said they would get back to me ...still havent heard a word.. STAY AWAY!!! unless you want to pay through the nose

We got an estimate few months ago for an oil change and were told that BCAA members always…read morereceived a discount. Well, we took our car in on Thursday and were charged the full price and were told that it was just a promotion that was on at the time of the estimate. That's not what they told us then. They said BCAA members ALWAYS receive a discount. The person ther was not overly friendly either.

Terrible service, slow and did not even do the job properly. would not recommend to anyone…read more Changed winters to summers and they took 90 minutes to do this and then one tire seriously over inflated and one seriously under inflated and they mixed up all the wheels and TPM sensors.