Good price on tires and excellent service. Jorge is a great customer service rep and helped us…read moregreatly.

Our camping trailer had a flat tire at our campsite. We called in to see if we can bring it in to…read morereplace the flat tire. To our surprise, they offer on site service call for a very reasonable price. A young service technician, Cam, came shortly after the phone call. He was very friendly and professional. I found the overall service great and saved us a lot of hassle to bring the trailer in as you can imagine. Highly recommend!

Rude associate Named John, he laughed at me when I asked for maintenance records. Unrealread more

This location is engaging in predatory upselling to vulnerable individuals. My daughter brought…read moreher car in after 2000 kilometers service. The manager, a Mr. Harsh Singh insisted that not only did she need an oil change, he upsold her on a "fuel system flush," which consisted of them dumping a bottle of fuel conditioner in her tank and charging her 79 dollars for an item that I can purchase at my local auto supply store for no more than 10-20 dollars. This fine gentleman told her that the 79 dollars was half price. This vehicle has 34000 kilometers on the clock. Avoid this location and probably the company at all costs. They also refused to give my daughter a detailed invoice in an attempt to cover up their dishonest business practices.

I love and support an independent shop with great service and honesty. Prices are fare and clear on…read morethe work being done. I was in and out in a timely manner. These guys know what they are doing and have the experience to show for it. I will always go back for alignment service without hesitation for all of my vehicles.

Been using the guys at R AND H for years on my trucks. Everything they do it's excellent, stock…read moretrucks, lifted trucks everything under the sun! And well priced, also very knowledgeable in explaining exactly what they did to your vehicle. 5 star all day everyday.

Charles & his entire team @ Tops Auto Repair are AWESOME! I don't trust many mechanics anymore, but…read moreI feel like TOPS knows their stuff and are trustworthy. The staff is always friendly, prices are completely reasonable, and service was good. A friend that has known them for over 30 years recommended them and I can't say enough good things about my recent experience. They are honest and very knowledgeable. They took the time to thoroughly explain what was wrong and what needed to be done. My car is a 2005 Subaru Outback and feels like a new car again. It's a great feeling having peace of mind that everything was done to perfection and the cost was still reasonable, considering they even went above and beyond. I highly recommend Tops if you want the best qualified mechanics. One thing for sure - I will never go back to Canadian Tire again! I've tried many, but Tops is the best.

Charles, Nancy and the team are the best! I have always taken my vehicle to Tops Auto since moving…read moreto Kelowna in 2014. It is a family owned business and you feel like you are part of the family. They are friendly, fast and affordable. Charles is great at explaining the work that was done in clear terms and why. I have learned so much about automotive from Charles! Nancy keeps the shop running at the front and she is such a wonderful person to chat with too. They only hire the best so you know your vehicle is well cared there. I wouldn't take my vehicle anywhere else. 2021-10-04/lc

I travelled to Kelowna for a couple of days skiing at Big White and experienced my truck engine…read moreoverheating severely on uphill climbs. They were friendly and helpful over the phone, understood my urgency and made time to inspect and diagnose my issue in very short order. They get my truck running enough to get me home (back over the Coquihala to Vancouver Island) without major issues. They identified the larger issue that couldn't be dealt with in my time frame, addressed what they could to make sure i got home, and also avoided me spending extra money that i didn't need to spend. to be honest they could have milked this for a bunch of stuff i didn't need, but they were honest and helpful, answered all my endless questions (thank you Enzo!) made sure i understood all my options. i would for sure recommend them to anyone needing help in a pinch.

Outstanding service, professional, timely and very knowledgeable! Great guys with competitive…read moreprices!!!!! I would never take my vehicle anywhere else!

I certainly appreciate the great service and value I received in my recent repair at Jerry's…read moreMuffler shop. I had a complete brake job done on my 2021 Toyota Tundra. I feel Jerry's has Very knowledgeable staff, and offers extremely Fair pricing. I would highly recommend getting your vehicle repaired there.

These guys are awesome. The muffler on my 2006 Explorer had been rattling forever and I was…read moreexpecting it to cost hundreds of dollars, like all the other repairs I've had to done on this POS. I took it in to see what was going on and get an estimate. They put it up on the lift, quoted me a price lower than what I thought the HST was going to be, and said they could have in done in fifteen minutes. Great bunch of guys.

I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

I recently had my summer tire change over done at Max Performance. While it was there I asked Brad…read moreto also do an oil change and look into why my "check engine" light was on. Brad called me within a couple of hours of dropping off the vehicle to explain I needed a new O2 sensor and gave me the price for the part & labour separately so I could understand the value. I gave him the go ahead and it was all wrapped up the same day. When I arrived to pick up my vehicle, Brad went over his findings of what needs attention and how soon I need to deal with the items. What I really appreciated about Brad & Max Performance is they didn't try to up sell me on the phone to get more repairs done that day. He waited until we were face to face and could go over list. Brad Thank you

Being a few hundred kilometres away, I needed someone to inspect a truck I was looking to purchase…read morethrough private sale. I called Max Performance and arrange the inspection through Brad. I liked that Brad took his time, listened and asked questions, he put effort into understanding what I wanted. That is where all good Custer service starts. The rest followed smoothly. The inspection was thorough, looked at what I wanted to know, cost a reasonable amount, and was done quickly and efficiently . Brad phoned me report, emailed me a report and provided 15 photos of the vehicle that I had not even requested. From my experience this is a place that takes pride in doing a good job.