Emergency sewer backup! Arrived within 30 minutes. Polite, knowledgeable, competent and fast staff…read more We found a busted pipe and they arranged all the work: excavating, repairing and filling. Highly recommend this company!

So happy with the level of care shown by all employees of this company at every turn. They are…read morepersonable, do honest quality work, and have superb communication. They really made the process easy. I highly recommend the Clear Choice Plumbing. Would give more stars if I could.

Very professional service and tidy workmanship. Great company and happy customer here !read more

Dan came to repair my leaking washer connections. The washer was in a tight fitting space and the…read morewater taps and lines were difficult to reach without a lot of "brain" work on Dan's part as to how to best access and repair the leaks. Dan was a pro in action and did a great job. Thanks so much, Dan !

Based on a recent experience, this company is a highly reputable local firm whose work clearly…read morereflects the commitments made on their website. When a fixture we purchased was found to have a manufacturer's defect, Brent Jansen Plumbing stepped up and did the right thing. Once the problem was understood, their response proved they're great at "delivering excellent customer experiences with a goal of providing high-quality results". This was done with integrity -- an invaluable asset for a local company worthy of our support and these five stars. Thank you Brent Jansen Plumbing, and Kim, for a much-appreciated customer service accommodation and for modelling a good work ethic. It will not be forgotten. Joanne B.

I've used Brent Jansen Plumbers twice now and both times I have been incredibly impressed with the…read morelevel of service received. The first time was for a cracked piped under the kitchen sink (that opened a whole can of worms) and both Joe and Valerie were wonderful. Explained everything in a clear, concise and easy to understand manner. I had concerns about possible roots in the system and Joe returned to check things out. He was so informative. I no longer need to check out plumbing companies should I need a plumber again. I'll just call Brent Janson!

Matthew's Heating offers honest and fair pricing, and premium customer service. Matthews is the…read moreonly oil furnace and boiler service and installation company you should consider!

From the owner: Matthews Heating serves homeowners throughout Victoria and surrounding areas. Our licensed,…read moreexperienced contractors specialize in oil heating. We can service your oil furnace promptly and professionally. We also work with hot water tanks, boilers and oil tanks. Plus, we offer 24-hour emergency service. Call us for more information.

My experience with Super Plumber left me feeling completely misled…read more I received an estimate for a full sewer line replacement that clearly showed both a regular price and a Member Price. Before moving forward, I called the office twice and specifically asked whether the member pricing would apply to my project if I purchased a membership. Both times I was told yes. Based on those assurances, I stopped pursuing other contractors and purchased the membership. However, when I later contacted the manager to schedule the work, I was suddenly told that the member discount did not apply because this was a "new installation" project. This made no sense. The estimate itself clearly displayed a Member Price for the sewer replacement. If member pricing was never available for this type of work, why was it shown on the estimate, and why was I told multiple times that it would apply? What bothers me most is that if I had not asked the manager one more question before signing, I might not have discovered this until after the work was completed, when I would have been presented with a much larger bill than expected. The money matters, but the loss of trust matters more. I relied on the information provided by the company, turned away other contractors, and even purchased a membership based on what I was told. Finding out at the last minute that the company would not honour those representations was extremely frustrating. For a company handling projects worth tens of thousands of dollars, this level of inconsistency is unacceptable. I cannot recommend a company that tells customers one thing and then changes its position when it is time to proceed.

From the owner: Your trusted plumber in Victoria, BC since 2006! We provide expert residential & commercial…read moreplumbing services across Greater Victoria, including Saanich, Oak Bay, Esquimalt, Sidney, Langford, and Sooke. Our licensed team handles everything from emergency plumbing, drain cleaning, water heater repair & installation, leak detection, and pipe repair to fixture replacement and renovation plumbing. Recognized with a BBB Torch Award for Ethics and HomeStars Verified, we guarantee reliable, affordable solutions for all your plumbing needs, including burst pipes, clogged drains, hot water tank issues, and more. Contact us for dependable service!

I made an appointment with Battalion on Monday, August 26 to come to my home on Wednesday, August…read more28 at noon. At 12:20 I called Battalion to inform them nobody had arrived. Tim answered the phone in a manner he described as "unprofessional" (he did not identify the firm, simply said "Hello") because he did not recognize my number. He said he would call back in five minutes. After 22 minutes he called back saying that Brian would be another 30 minutes. When asked if Brian had my number to call me directly in the event of tardiness, Tim said things did not always go as planned, and that the noon appointment should have been a range rather than a fixed point. When I suggested that things were not going according to established procedure, Tim got angry and canceled the appointment. I would not recommend this firm on the basis of this interaction.

Absolutely a great experience working with the team at Battalion…read more Sales and installation of multiple hwt's left multiple satisfied customers. Tim, one of the partners, saved us from a dire mistake with his advice. I coordinated, but they delivered. Installation was scheduled timely with efficiency a primary consideration for them and us. Installers were professional, polite and extremely considerate of each strata owner's space, laying cardboard in their path and wearing masks without being asked. Invoice was just as expected. Will definitely seek them out for future plumbing work.

Total no-show for an appointment, no call or explanation. Just got a recorded message when I…read morecalled to ask what was up.

We called Swift plumbing for an emergency at home. They came immediately, found the problem quicly…read moreand installed a replacement part right away. Fast and quality workmanship and great service with great pricing.

My gas furnace didn't ignite this a.m. Called Jim at Life and he swung by within the hour. Good…read morenews is that it was only dead batteries inside thermostat , which I had never encountered before, and that, as on owner, I should have known about. Fixed in one minute-NO CHARGE!!!! Thank you Jim and Corey at Life. You have never let me down!!! Best of the season to you all!!! Russ Godfrey

These guys are really excellent. I've worked with many many plumbers. They called me when they…read moresaid they would, turned up when they said they would, dealt with all the condo building nonsense and did a great job. Thank you. I'll certainly pass on your name to anyone who needs help.

Excellent experience with Aron, the owner. He came out himself to correct a blocked bathtub drain…read morein our 85 year old home. He was efficient, careful with our old drain lines, and successful, He was very easy to work with and the price was fair. Will definitely use again for our future plumbing needs.

I employed Thunderbird Pluming on two occasions. The second job involved clearing a plugged water…read moremain in January 2022 which contributed a minor flood in my downstairs suite. Thankfully, the flood immediately disappeared. Aaron was on time and efficient. I paid promptly and I gave his company a 5* review both times. At the end of the second job, I mentioned I had a flood at my remote BandB. Arron offered to sell me his wet/dry vac which he said he only used once and was still in the box. I picked it up at his house (still in the box; paid Aaron $219 plus tax) and drove it to my BandB. In mid-May, my manager asked why a vac that size (16 gallon Rigid NXT)) didn't have wheels- he found it cumbersome to drag it around our 3000 sq ft building. I looked at the vac and, while it was equipped to have wheels, no wheels were there. I checked Home Depot's website. The site shows its wheels attached and the retail price of $218, plus tax. I called Aaron to ask for the wheels. He said he had lost them. When I asked him why I wasn't informed before I bought it, he replied "It's your vacuum now, you've had it for five months." I know "Buyer be aware" applies to me and am aware of the length of time that has elapsed. But, still, I paid full retail for an incomplete, used vac and he knew it! I trusted the guy because we had a relationship and did not check the box contents or the price. And, I was not expecting to be treated in this fashion. In fact, I was deceived. Oh well, I guess money does speak louder than words with some folks.

Very responsive and exceptional service. They did a great job, were very careful to clean up…read moreafter, and the staff was friendly and professional!

The workers are all well trained and very polite. They worked it so as to minimize the time the…read morewater had to be shut off. They did an excellent job and cleaned up so well it was hard to know they had been there.